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Flutterwave is a payment infrastructure company and our mission is to simplify payments for endless possibilities. We believe that our customers are our lifeline and are at the center of everything we do.Â
The Role:
Flutterwave is seeking a seasoned Manager, Settlements and Chargebacks. This role is pivotal in ensuring the smooth processing of settlements and managing chargeback disputes effectively. You will be responsible for overseeing all aspects of settlement operations and chargeback processes within the organization. This individual will play a crucial role in ensuring accurate and timely settlement of transactions, as well as managing chargeback disputes effectively. The ideal candidate will have a strong background in financial operations, a thorough understanding of settlement procedures, and experience in managing chargeback processes in compliance with industry regulations.
Responsibilities include but are not limited to:
Settlement Processing:
Chargeback Management:
Stakeholder Communication:
Reporting and Analysis:
Team Leadership and Development:
Required competency and skillset to be a Waver:
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