Manager, SOC at NCBA Group

Job Purpose Statement

This role is responsible for the continuous monitoring of technology assets for security incidents that impacts on confidentiality, integrity and availability of systems across the Bank. This role will drive the overall security monitoring and incident response program of the Bank, including implementation of policies and procedures on security monitoring and incident response, by putting in place the appropriate people, processes and technology. This role will also be responsible for security incident response, for effective response, containment and recovery from security incidents or breaches.

Key Accountabilities (Duties and Responsibilities)

Security Monitoring 40% 

• Primarily responsible for leading and managing a SOC team, and ensuring that security incidents are correctly identified, analysed, defended, investigated, and reported.
• Monitor and analyse activity on networks, servers, endpoints, databases, applications, websites, and other systems, looking for anomalous activity that could be indicative of a security incident or compromise.
• Perform threat management & threat modelling, identify threat vectors and develop use cases for security monitoring.
• Ensure continuous integration of logs from technology assets into the SIEM to meet the security use cases.

Incident Response 30% 

• Manage the cyber incident response plan
• Respond to incidents in accordance with the incident response plan
• Effective communication and escalation during incident response.
• Focal point of contact for cyber incidents.
• Continuous improvement of the response plan

Information Security Policies & Procedures 20% 

• Develop and maintain the required Information Security policies, procedures and standard operating procedures (SOPs) in relation to the SOC and incident response, to strengthen the current Security Operations.
• Develop regular metrics, dashboards and reports for SOC operations for various stakeholders (IT Leadership, Senior Management)
• Develop SOC performance management tools
• Ensure compliance to SLA and process adherence to achieve operational objectives

People leadership 10% 

• Leadership, mentorship and performance management for direct reports.
• Work closely and maintain a positive working relationship with internal teams and outsourced partners in the remediation actions of incidents within SLA
• Direct and supervise the work of personnel and/or contractors assigned to the department. 

Ideal Job Specifications

• Bachelor’s Degree in, Information Systems, Computer Science, Information Security or related field required
• 5+ years’ Technical Experience in a busy IT Environment with good understanding of all fields of IT and an appreciation for emerging technologies
• Relevant certifications in Information Security knowledge areas, such as security monitoring, threat intelligence, Information Security Management and Ethical Hacking.
• Experience in security device management, and in SIEM, IPS/IDS, DLP, Active Directory and other security technologies.
• In-depth familiarity with security policies based on industry standards and best practices
• Strong knowledge of technical infrastructure including operating systems, networks, databases, middleware etc., to address the threats against these technologies
• Strong Knowledge of: End Point Security, Internet Policy Enforcement, Firewalls, Web Content Filtering, Database Activity Monitoring (DAM), Data Loss Prevention (DLP),
• Identity and Access Management (IAM)
• Proficient in reports, dashboards and documentation preparation.

Technical Competencies

• Knowledge and experience in IT technology platforms across the IT domains.
• Technical skills to effectively perform IS security management activities/tasks in a manner that consistently achieves established quality standards or benchmarks.
• Knowledge and application of modern IS security management practices to proactively define and implement security quality improvements in line with technological and
• product changes.
• Knowledge and effective application of all relevant banking policies, processes, procedures and guidelines to consistently achieve required compliance standards or benchmarks.

Behavioural Competencies

• Interpersonal skills to effectively communicate with and manage expectations of all team members and other stakeholders who impact performance.
• Self-empowerment to enable development of open communication, teamwork and trust that are needed to support true performance and customer-service oriented culture.
• Demonstrable integrity and ethical practices 

Closing on: Apr 10, 2022