Mortgage Performance Analyst at KCB Bank Kenya

KEY RESPONSIBILITIES: 

• Provide timely, relevant and accurate reporting and analysis of the results of the division’s performance against historical, budgeted, forecasted and strategic planning results to facilitate decision-making toward the achievement of the budget and strategic plan.
• Extract, generate and maintain Mortgage related data from various source points including Data warehouse (EDWH), T24, Tranzware, Mobireg portal, BPM & Credit Quest (CQ) ensuring accuracy and completeness with key focus on transforming monitoring reports from data warehouse tables (using SQL Oracle scripts) and CQ into consumable formats.
• Demonstrate insightful use of financial analysis techniques, tools and concepts, to provide practical counsel to business area partners/heads and management in order to drive business results.
• Perform monthly balance sheet income statement and changes in financial position/budget variance analysis and develop annual budgets, quarterly forecasts and 3-year strategic plans in conjunction with the Director’s line managers. 
• Review monthly expenses to ensure that expenses are booked correctly and work with Finance team to make necessary adjustments and undertake Cost/income evaluations and follow-up on revenue and cost reduction techniques. Investigate possible cost saving areas
• Working with the respective Relationship Manager ensure timely submission of  quartely reports to KMRC and all the other Scheme Administrators.
• Maintain productivity dashboards for all the Mortgage Relationship managers, Mortgage DSRS’ and other RM’s in the bank and the regions.
• Research, market and competitor analysis to ensure proper bench marking of the mortgage product.
• Carry out daily, weekly, monthly, quarterly and on ad hoc basis in-depth performance analysis to cover trend and growth comparisons by sector, individual productivity, customer services and controls while translating complex data into understandable insights for non-technical stakeholders vis a vis results achieved and advising the Mortgage Director appropriately for decision making.
• Holding custody of the Division’s business targets for the year in focus and updating or revising as advised by the Director Mortgage and championing the Division’s business initiatives such as product development, sales improvement, and product penetration review.
• Validate data accuracy and integrity by conducting quality checks on data outputs for quality assurance. Responsible for providing quality and timely administrative services and liaison. 
• Maintaining a database of training needs for the various staff cadres in the Division and assisting in scheduling for training in conjunction with HR and other Head Office functions.
• Development and implementation of a mortgage academy in conjunction with the various relevant units
• Advising the Mortgage Director on the daily performance of the Divisions key business deliverables per segment including update on wave on progress of key mortgage initiatives.
• Maintaining and circulating business information received from the Division and other Head Office functions to the bank’s branch network securely with due regard for confidentiality and following up on pending issues from Branch Managers, Corporate Division and other Head office functions for closure.

MINIMUM POSITION QUALIFICATION REQUIREMENTS

Academic & Professional

• Education     Bachelor’s degree    Business Related    RQ
• Professional Qualifications    AKIB, CPA (K), ACCA    ES     
• Master’s degree    Business Related    AA     

Experience

Total Minimum No of Years Experience Required

3 years

Detail    Minimum No of Years    Need Type

• Experience Area 4 Relationship Management    1    DE
• Experience Area 5 Managing people    1    ES
• Experience Area 6 Performance Analysis    1