Office Operations Coordinator - NGO at CDL Human Resource

Main Responsibilities:

Travel Logistics:

•  Support program coordinators and managers with travel logistics.
•  Ensure timely submission of reports after meetings and conferences.
•  Manage arrangements and bookings for local and international travel.
•  Develop relationships with service providers for logistical efficiency.
•  Handle complaints and feedback promptly and appropriately.

Training Supplies, Purchases, & Inventory:

•  Coordinate training inventory supplies and purchases.
•  Ensure timely delivery of orders and handle invoices.
•  Assist in evaluation reports of suppliers and drafting agreements.
•  Coordinate distribution of training materials.

Operational Systems and Process Improvements:

•  Work with staff to improve departmental policies and procedures.
•  Monitor and propose mitigation of potential risks.
•  Collaborate on activity plans and procedures for efficient support.

Key Performance Areas:

•  Maintain professionalism and uphold the organization mission.
•  Share weekly accommodations and logistics plans.
•  Ensure all travel requests are approved before processing.
•  Submit accurate quarterly inventory reports.
•  Conduct quarterly refresher training sessions.

Requirements

Qualifications and Skills:

•  Bachelor’s degree in relevant field.
•  Professional diploma in purchasing and supply management (CIPS 4 and above).
•  3-5 years of experience in non-profit organizations.
•  Membership with KISM or related professional bodies.
•  Must have experience in coordinating staff movement.
•  Strong communication, organization, and problem-solving skills.