Jobs at CDL Human Resource

Job Purpose:

As a Corporate Training Marketing Executive, you will be responsible for marketing our in-person training courses to potential clients in the East African region. The majority of your work will involve telephone marketing to engage with highly regarded organizations and promote our training offerings. This role requires a proactive approach to sales and marketing, with a strong emphasis on exceeding sales targets and driving business growth.

Key Responsibilities:

• Conduct telephone marketing campaigns to promote corporate training courses to potential clients in Kenya, Uganda, Tanzania, Rwanda, Zambia, and Malawi.
• Develop and maintain strong relationships with key decision-makers within target organizations.
• Meet and exceed sales targets by effectively communicating the value proposition of our training programs.
• Collaborate with the marketing team to develop compelling sales pitches and marketing materials.
• Provide feedback on market trends, competitor activities, and customer preferences to inform marketing strategies.

Requirements
Qualifications:

•  Minimum of 3 years of experience in B2B corporate training marketing and sales.
•  Proven track record of consistently exceeding sales targets and driving business growth.
•  Passionate about sales and marketing, with a creative and innovative approach to generating leads and closing deals.
•  Excellent communication skills, both verbal and written, with a pleasant telephone voice and demeanor.
•  Highly self-confident, organized, and detail-oriented, with the ability to prioritize tasks effectively.
•  Critical thinker with strong problem-solving skills and the ability to adapt to changing market conditions.
•  Demonstrated ability to work independently as well as part of a team, with a strong sense of accountability and ownership.
•  Bachelor's degree in Marketing, Business Administration, or a related field is preferred.

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Summary of Work Environment

Our client is a chain of upscale restaurants operating several concepts, including casual dining, coffee shops, and quick service, with over 90 locations across Kenya, Uganda, and Rwanda. Robust information systems, data, and suitably qualified staff are key drivers of their continued business success.

Primary Scope of the Role

Spearheading the management and administration primarily of the company ERP system, the continuous support of users and the functions of the system and its related applications. This role requires a combination of technical and functional knowledge, an ability to understand and capture business and user requirements and capability to translate these requirements into solutions that ensure the optimal and efficient use of the systems.

Duties and Responsibilities

•  Responsible to manage, administer and support Microsoft Dynamics 365 F&O with SCM ERP.
•  Responsible to support related ERP applications i.e. custom POS to ERP middleware, integrations with revenue authorities and ERP data analytics, among other subsidiary applications.
•  Conduct business and user requirements gathering, analysis, documentation and process mapping.
•  Co-ordinate with vendor all aspects of customizations from development, acceptance testing in sandbox, and deployment to production environment.
•  Co-ordinate support tickets and system changes or updates with the system vendor and Microsoft.
•  Address user support requests, incidents, and events and ensure usability, proper function, uptime of the indicated systems, while maintaining proper record keeping.
•  Support and adhere to the company IT policies, procedures and directions from management.
•  Collaborate with cross-functional teams to explore issues and improvements, co-create solutions,
•  Assist team members to extract, collect and organize data from various sources as may be required.
•  Identify and evaluate necessary system performance and tuning tools for pro-active system maintenance.
•  Analyze the functionality of the ERP and related system and identify better utilization of their capabilities.
•  Responsible for the ERP system security, access control, audit trail logging and business continuity aspects.

Requirements
Qualifications & Experience

•  Diploma or Degree in Computer Science, Information Technology, Accounting or related disciplines.
•  Professional certifications in Microsoft Dynamics ERP and any other ERPs.
•  Minimum four years’ experience delivering and/or managing ERP solutions.
•  Fully conversant with Microsoft Dynamics F&O. Experience in other ERP may be considered.
•  Conversant in ERP modules viz. Finance, Procurement, Inventory, Manufacturing, Production and Quality.
•  Proficient in Office 365 applications and features.
•  Conversant with general IT applications and principles.
•  Conversant in general IT areas such as operating systems, and basic hardware and networking.

CORE COMPETENCIES

•  Competence in technical and functional areas in ERP and specifically modules mentioned above.
•  Great communication and problem-solving skills
•  Ability to work in fast-paced environment running multiple tasks under tight deadlines.
•  Ability to apply judgment in the context of assignments given.
•  Is conscientious and efficient in meeting commitments, observing deadlines and achieving results.
•  Develops clear goals that are consistent with agreed strategies.
•  Identifies and adjusts priority activities and assignments as required.
•  Allocates appropriate amount of time and resources for completing work.
•  Monitors and adjusts work plans and actions as necessary.
•  Ability to work in any locations of business and during odd hours or days.
•  Self-driven with a learning mindset and able to work with and in highly collaborative teams.

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Roles & Responsibilities

• Reconciliation of Bank, MPESA and GL accounts.
• Member Personal Account (MPA) updates and reconciliation.
• Assist to prepare monthly payroll and other statutory deductions. 
• Validating and processing member refunds and payments.
• Prepare monthly financial statements, reports and records by collecting, analyzing and summarizing account information
• Filing of accountable records/documents/reports including bank reconciliation statements and M-pesa statements.
• Debtor and Creditors updates and management.
• Handling next of kin claims for deceased members, advising on necessary documentation and preparation of payments.
• Other duties assigned by the Supervisor from time to time.

Requirements

Qualification & Experience

• A bachelor’s degree in Co-operative Management, Accounting or Business from a recognized University.
• CPA (K)/ACCA
• At least 4 years’ experience in carrying out finance/Accounts functions in a Deposit-Taking Sacco Society.
• Working experience with MS Dynamics Navision.
• Conversant with the Co-operative Act, SACCO Act, SASRA requirements, and IFRS.

Attributes & Skills

• Ability to handle pressure and meet deadlines.
• Good understanding of the internal policies, systems, and procedures of a SACCO.
• Computer literacy skills with demonstrated experience in Microsoft Office, spreadsheet, and PowerPoint applications.

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Main Responsibilities:

Travel Logistics:

•  Support program coordinators and managers with travel logistics.
•  Ensure timely submission of reports after meetings and conferences.
•  Manage arrangements and bookings for local and international travel.
•  Develop relationships with service providers for logistical efficiency.
•  Handle complaints and feedback promptly and appropriately.

Training Supplies, Purchases, & Inventory:

•  Coordinate training inventory supplies and purchases.
•  Ensure timely delivery of orders and handle invoices.
•  Assist in evaluation reports of suppliers and drafting agreements.
•  Coordinate distribution of training materials.

Operational Systems and Process Improvements:

•  Work with staff to improve departmental policies and procedures.
•  Monitor and propose mitigation of potential risks.
•  Collaborate on activity plans and procedures for efficient support.

Key Performance Areas:

•  Maintain professionalism and uphold the organization mission.
•  Share weekly accommodations and logistics plans.
•  Ensure all travel requests are approved before processing.
•  Submit accurate quarterly inventory reports.
•  Conduct quarterly refresher training sessions.

Requirements

Qualifications and Skills:

•  Bachelor’s degree in relevant field.
•  Professional diploma in purchasing and supply management (CIPS 4 and above).
•  3-5 years of experience in non-profit organizations.
•  Membership with KISM or related professional bodies.
•  Must have experience in coordinating staff movement.
•  Strong communication, organization, and problem-solving skills.

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Job summary/ Job purpose/ Role Intent:

To Acquire New Customers , create, drive and manage all activations and animations within the distribution & sales channel through Trade shows, Trade promotions, Branding & Market research & feedback

Key Responsibilities

• Work closely with the Sales and distribution team through development, effective participation and coordination of selling support strategy & activities eg Sitewise Activations, Listing Drives, MITs
• Create awareness of the brand service & products / offers through customer engagement, enhance distribution capillarity to improve awareness & drive visibility in all channels
• Develop, supervise, coordinate and participate in sales and promotion programs aimed at market penetration and acquisition growth
• Drive the Regional visibility agenda (PICOS / Brand Identity) by managing the distribution of Point of Sales materials for the region ensuring all materials are tracked and accounted for proper market execution
• Effectively & Efficiently manage Company and 3rd party resources allocated i.e. Rig, van + drivers, MC / DJ, sales agents / commandos
• Provide insights in the growth strategies in conjunction with partners and customers to drive business growth for assigned region
• Act as media liaison during ATL events and activations in trade as well as application of the relevant BTL strategies to suit a 360-degree campaign during product launches and activations
• Provides Market Competitor analysis

Principal Outputs for this role

•  Quality Acquisition – reflected by Net Adds, 1st & 2nd Recharge amounts and single digit decay/churn
•  Sitewise Profitability for sites within the region
•  30 days Homing Subs growth for Region
•  Involved in the Annual Regional planning for Trade & Distribution Trade Materials and activities 
•  Visibility (PICOS/TOMA) through Trade Marketing activities in the region
•  Brand Equity (NPS) through ensuring look & feel as per Brand guidelines is maintained in the region

Requirements

Qualifications- Academic and Professional

•  Bachelor’s degree in Business or related field
•  Relevant professional Sales Management certification

Experience

•  3 - 5 years’ experience in similar role

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Duties and Responsibilities:

•  Develop and oversee the execution of the sales and distribution strategy, including identifying markets, potential customers, and delivery channels.
•  Provide leadership for the daily operations of the sales and distribution department while maintaining focus on strategic goals.
•  Oversee the development of business growth initiatives to attract and retain customers.
•  Ensure brand profitability through effective pricing policies and strategies.
•  Monitor competitor activities and the performance of the company's products in the market, advising management accordingly.
•  Analyze sales statistics to determine growth potential.
•  Develop and maintain business relations with all customers.
•  Oversee the development of business distribution and customer service functions.
•  Maintain excellent customer service standards.
•  Develop and implement approved volume and revenue budgets.
•  Plan and coordinate the efficient and timely delivery of company products to the market.
•  Prepare the operational budget and control costs.
•  Oversee the overall management of the sales and distribution department and identify training and development needs for the staff.

Requirements
Minimum Qualifications:

•  Bachelor's degree in a business field, preferably Marketing.
•  Master's degree in a business-related field is an added advantage.
•  6 years of experience in a relevant senior management level.
•  Expertise in developing and implementing sales strategies to achieve targets.
•  Knowledge of distribution methods, logistics, and supply chain management.
•  Familiarity with Enterprise Resource Planning (ERP) systems for managing sales and distribution operations.
•  Proficiency in using data analysis tools to track sales performance, forecast demand, and optimize distribution.
•  Strong analytical skills to evaluate sales data, market trends, and distribution efficiency.
•  Excellent problem-solving skills to address sales and distribution challenges and develop effective solutions.
•  Strong project management skills, including planning, execution, and monitoring of sales and distribution initiatives.