Operations Officer at Corporate Staffing

Responsibilities:

Project Coordination.

• Collaborate with account managers, creative teams, and clients to understand project requirements and timelines.
• Coordinate project schedules, deadlines, and deliverables to ensure timely completion of projects.
• Monitor project progress and proactively identify and address any issues or bottlenecks.

Resource Management.

• Manage resources such as personnel, equipment, and materials to support project needs.
• Coordinate with internal departments to allocate resources efficiently and optimize utilization.
• Anticipate resource requirements for upcoming projects and plan according

Workflow Optimization.

• Assist in streamlining operational processes and workflows to improve efficiency and productivity.
• Identify opportunities for automation or process improvements to enhance operational effectiveness

Budget Management.

• Assist in budget planning and monitoring for projects and operational expenses.
• Track expenditures, reconcile invoices, and maintain accurate records of financial transactions.
• Collaborate with the finance department to ensure adherence to budgetary guidelines and financial goals.

Vendor Management.

• Liaise with external vendors, suppliers, and contractors to procure goods and services as needed.
• Negotiate contracts, pricing, and terms with vendors to achieve cost savings and value-added benefits.
• Evaluate vendor performance and maintain positive relationships to ensure reliable and high-quality service delivery.

Quality Assurance.

• Implement quality control measures to maintain high standards of deliverables and customer satisfaction.
• Conduct regular reviews and inspections to identify and resolve any quality issues or discrepancies.
• Monitor client feedback and incorporate improvements to enhance service quality and exceed expectations

Qualification and Skills:

• Bachelor’s degree in Business Administration, Operations Management, or a related field.
• Proven experience in operations management, project coordination, or similar roles within the advertising or marketing industry.
•  Proficiency in project management tools and software (e.g. Microsoft Project).
• Knowledge of budgeting, financial analysis, and procurement processes
• Outstanding interpersonal and communications skills; ability to communicate effectively with technical and non-technical audiences. 
•  A team player with outstanding communication and interpersonal skills. 
• Comprehensive understanding of internal and external control environments. 
• Excellent leadership and teamwork skills.