Receptionist at TransPerfect

• DataForce by TransPerfect is looking for receptionists to join our team. The Receptionist will welcome participants at our onsite data collection project by checking their IDs, having them to sign the NDA and providing instructions on expected participant behavior during the collection.

Work Responsibilities

• Treat participants with the utmost level of care and professionalism
• Check participants in and out of the study through booking software
• Confirm that participant information is logged correctly
• Guide participants from project inception to signature, while distilling the purpose of the study
• Ensure accurate and up-to-date information through transparent and clear communication
• Facilitate project changes for scheduling and resource planning
• File study documentation when appropriate
• Provide ongoing support and information to participants
• Arrange for the training sessions
• Manage daily schedule and find replacement participants in case of cancellations
• Manage the availability of water, snacks, and other goods and supplies
• Idiomatic fluency in Swahili
• Excellent verbal and written communication skills in English
• Strong project management and prioritization skills
• Self-motivated, quick learner and organized
• Ability to juggle multiple projects at once and effectively multitask
• Quality and detail-oriented mindset
• Ability to work independently and meet deadlines
• Availability to work from 9:00 am to 6:00 pm