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The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs.
JOB PURPOSE STATEMENT
To market and sell platinum banking products to existing and potential customers. Provide personalized, prompt and efficient customer services to Personal banking customers whilst managing and controlling the operations of their accounts.
Customer acquisition, satisfaction, growth and retention are critical to succeed in this role.
KEY ACCOUNTABILITIES (DUTIES AND RESPONSIBILITIES)
Perspective % Weighting (to add up to 100%) Output
Financial (70%)
Internal business processes (10%)
Customer (10%)
Outcomes
Learning and growth (10%)
JOB SPECIFICATIONS
Academic:
Professional:
Desired work experience:
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