Relationship Manager, SAHL Banking at KCB Bank Kenya

KEY RESPONSIBILITIES: 

• Managing and leading customer relations, both corporate and Retail.
• Shari’ah compliant product sales and other cross sales of other basket products as per targets
• Liaison with Relationship teams and Retail Branch network to grow the business
• Risk Management to mitigate losses e.g. Frauds and revenue leakages.
• Training and development of direct reports and Business bankers across the branch network
• Proper Documentation and administrations of Shariah compliant portfolios, Managing PAR as per set targets.
• Participate in inter and intra departmental meetings 
• Providing general support to the other Colleagues as and when required
• Work with Branch managers to ensure that branch colleagues can manage queries and complaints and get them resolved in a timely manner.
• Active participation to ensure the team is achieving the desired targets.
• Lead generation and conversion to achieve annual budgets.
• Relationship deepening for high net worth, Retail and Corporate Clients
• Manage strategic Alliances and Ecosystems engagements.
• Collaboration with coverage teams to scope opportunities.
• Client engagements to position competitively.
• Business retention, Organic growth and upselling.

Particulars    Detail    Specific Field or Qualification    Need Type

Education

• Bachelor’s degree    RQ

Professional Qualifications

• Sahl Banking Certification    RQ     
• Master's Degree    Strategic Management    AA     

Experience

• Broad experience in Banking with at least 5 years in Sahl Business development role
• In-depth understanding and working knowledge of Sharia Banking 

Detail    Minimum No of Years    Need Type

• Experience Area 1 Relationship Management     5    RQ
• Experience Area 2-Credit     5    RQ
• Experience Area 3- Banking operations    5    RQ