Sales Account Manager – IT at Corporate Staffing

Key Responsibilities:

• Build and maintain strong relationships with existing clients.
• Act as the primary point of contact for clients and address their inquiries and concerns promptly and professionally.
• Identify new business opportunities and work towards expanding the client base.
• Develop and execute sales strategies to meet or exceed sales targets.
• Prepare and deliver sales presentations to prospective clients.
• Negotiate contracts and agreements to maximize profit.
• Understand each client’s unique needs and requirements.
• Work closely with technical and support teams to ensure clients’ services are delivered as promised.
• Manage and monitor service delivery and escalate any issues to ensure client satisfaction.
• Stay updated on industry trends, market conditions, and competitive offerings.
• Provide market intelligence to the management team for informed decision-making.
• Maintain accurate and up-to-date records of client interactions and transactions.
• Prepare regular reports on sales activities, revenue, and client feedback.
• Customer Support and Issue Resolution:
• Assist clients in resolving service-related issues and coordinate with technical support teams to ensure prompt resolution.
• Follow up with clients to ensure their satisfaction and address any concerns.
• Any other duties as requested by management.

Key Qualifications:

• Bachelor’s degree in Business, Information Technology, or related field.
• Minimum of  5 years of experience in account management, sales, or business development in the technology sector or consultancy.
• B2B Sales experience
• Strong understanding of network technology and solutions.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite.
• Technologically savvy.
• Ability to build and maintain strong client relationships.
• NB: Candidates above 32 years are encouraged to apply