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AZA is an established provider of currency trading solutions which accelerate global access to frontier markets through an innovative infrastructure. By leveraging cutting edge technology in our flagship products, TransferZero and BFX, AZA is able to significantly lower the cost and increase the speed of business payments to and from frontier markets. Tra...
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Job Summary
As the Senior Key Account Manager, you will be responsible for assisting the Head of Key Accounts in managing Key Accounts. You’ll strengthen existing client relationships and provide excellent Account Management to Key Accounts. You will also work closely with the client onboarding and other internal stakeholders to ensure clients get onboarded and integrated in a timely manner. You will also ensure that Key clients get World Class service after the deal is won.
You’ll use data to improve client retention, upsell, cross sell and the overall customer experience. You’re at the centre of AZA’s key customer’s growth.
This is an exciting opportunity to help take Africa’s leading digital FX company to the next level. You are the point of contact for existing customers that are looking to upsell, cross sell and grow in volumes. We’re looking for an empathetic individual, with the relevant experience, to build the vision for excellent standards in client relationship management, and to uphold the customer-centric culture at AZA.
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