Senior Manager (Enterprise Applications and Platforms) at Safaricom Kenya

Description

We are pleased to announce the following opportunity in the Technology Enterprise Services Department within the Technology Division.   In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.

Brief description

Reporting to Head of Department – Technology Enterprise Services, the position holder will design, deploy, manage and support all enterprise back-end applications and platforms in order to support best in class enterprise service management to Safaricom customers. Provide second line support to Enterprise Customer Support team

He/she will also lead engagements with stakeholders – vendors as well as internal teams while all the while focused on delivering applications that will support superior customer experience. Accountable and responsible for leadership of technology enterprise service automation and programmability

RESPONSIBILITIES

• Define & aligning Safaricom long term Enterprise Architecture transformation Strategy to support business strategy
• Oversee building business plans, strategic direction, and standards for procedures and policies as they relate to Safaricom Systems architecture
• Align the current and future architecture Standards to industry standards and frameworks while keeping alignment to Vodafone Group architecture guidelines.
• Establish Enterprise Architecture principles and governance processes
• Drive Secure by design framework for all Enterprise Solutions
• Own and Enforce Design Gates.
• Engage Business Partners/ SBU’s to obtain User Application Requirements
• Assessing server, storage and infrastructure sizing coming out of User Requirements
• Analyzing hardware sizing to meet application requirements
• Design load balancing and clustering solutions according to architecture standards
• Recommend solutions based on features & capabilities of existing/anticipated technologies
• Engage together with System Development/New Service Development / Service Platform Development teams to ensure application requirements are understood and translated to technical solutions.
• Design, develop and supervise implementation of test plans and report findings, in addition to making recommendations to appropriate stakeholders.
• Ensure application of best practice in Service Delivery Models for Safaricom.
• Drive adoption of ISO, eTOM or ITIL into Business delivery models in Safaricom.
• Drive uniformity of Safaricom Standards across the board.
• Budgeting and forecasting.
• Prepare CAPEX & OPEX forecasts and budgets to meet business requirement,
• Monitor and control OPEX expenditure for the section as required meeting corporate objectives.
• Attract & recruit the best talent
• Develop the team through learning initiatives, mentoring & coaching
• Team Engagement though constant feedback & communication, performance discussions
• Drive attainment of efficiencies through automation of processes/activities

Qualifications

• BSC Degree in one of the following: (Computer Science / Telecommunications/Electronic Engineering)
• Minimum 2 years in managing a Business Analysis and Architecture team in a telecommunications environment.
• Minimum 6 years’ experience in Business Analysis and Architecture environment
• Additional certifications in Project Management, Advanced Management of software systems, Database managements will be an added advantage
• Proven managerial experience leading a team of qualified professional engineers within a GSM network
• The jobholder will be a highly specialized and multifunctional individual.
• Strong results and performance orientation.
• Excellent interpersonal and communication skills.    
• Excellent analytical and reporting skills.