Solar Service Technician at Chloride Exide (K) Limited (CEKL)

Key Objectives: -

• Assist the design team on the Design and installation of Solar Power Backups systems, water heating systems and solar PV systems
• Prepare for all installations, site surveys and call outs by properly coordinating and allocating resources such us technicians and vehicles. Ensure preparations are done a day or 2 before actual installation dates to allow for early departure of the team to site.
• Diagnose faulty items brought to the workshop to find the root cause of failure, write a report and share with the client and concerned persons.
• Manage and plan for all service contracts. Ensure clients are informed of the visit 3 days in advance and ensure follow up of expired contracts
• Manage day to day interactions with clients either directly or indirectly through receiving both internal and external calls, mail and walk in clients in the technical department.
• Tie workflow to schedules and ensure timelines are met.
• Diagnose errors or technical problems and determine proper solutions.
• Commissioning of solar systems.
• Follow all HSEQ guidelines for work safety, and actively participate in preparation meetings for upcoming projects.
• Should be experienced in estimating, budgeting, designing, and project managing Solar PV installation and maintenance contracts.
• Open jobs in CRM for every solar installation while ensuring jobs are closed as and when they are concluded
• Prepare and send site survey, hand over, service contract and troubleshooting reports to the clients digitally via email. Ensure there is constant commination with the clients in case of any changes in timings etc.

Skills & Qualifications

• Bachelor’s Degree in Electrical/ Energy Engineering and/or related technical field.
• Valid EPRA T3 Solar Certification.
• Valid EPRA Class B Electrical Certification or above.
• Basic Plumbing & Electrical Certificates will be an added advantage
• MUST have at least 2 Years’ experience in both installation, servicing and maintenance of Solar PV, water heating systems & Power Back-up Systems among other electrical engineering tasks.
• Having a Valid Driving License is an added advantage.
• Comprehend customer requirements and make appropriate recommendations/briefings.