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Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance a...
Job Purpose:
The Head of Channels will support the business to achieve its goals and objectives by using effective practices to support, maintain the channels infrastructure and applications to allow the business to achieve strategic objectives and deliver to customers the required channel services. Responsible for managing the support, developing and implementation of applications and infrastructure that support the customer facing channels (Mobile Apps, Internet banking, ATMs, POS) and the organizations overall strategic direction. Oversees resources allocated to the manager to ensure the division achieves the above objectives. Responsible for resource allocation, including budget and personnel and remains informed on new channel technologies to enable the business to be competitive and deliver new solutions to the business and customers. Works under IT Director.
Qualifications
Job Responsibilities/ Accountabilities:
Requirements / Essential Knowledge
Key Critical Competencies
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