Technical Officer, Research & Knowledge Management at World Health Organization

Description Of Duties
The incumbent is expected to contribute towards:

• Knowledge Management on Big Catch-up (BCU) and other activities being implemented towards achieving IA2030 goals:
• Produce country profiles on immunization status
• Identify best practices and document lessons learnt in the implementation of the BCU Initiative

Technical Writing on BCU activities:

• Write, edit, and format country, subregional, and/or regional technical documents and/or reports for publication on the BCU initiative.
• Work in coordination with other technical teams at the IST and Country offices to ensure accuracy, clarity, and consistency of technical content, adhering to established WHO standards and guidelines.
• Collaborate with regional partners and stakeholders to gather information and their perspectives in the development of the technical documents and reports before finalization and dissemination.

Documentation and Reporting:

• Develop communication materials through documentation of project activities, milestones, and outcomes through regular progress reports, case studies, success stories, and lessons learned from the implementation of BCU
• Work in coordination with the data teams to compile and synthesize data, evidence, and findings from BCU activity evaluations, assessments, and surveys in countries into comprehensive reports and presentations.
• Ensure timely submission of technical reports and deliverables to donors, partners, and other stakeholders, adhering to established reporting schedules and requirements.
• Technical support and institutional capacity building for disease control support through:
• Facilitating country capacity building of member states by providing training, coaching, and support to staff members on knowledge management techniques, tools, and best practices.
• Facilitating country capacity strengthening through writing workshops sessions on technical writing for BCU activities to allow for a country lead approach in the development of communication materials.
• Supporting in the development of templates for easier development of customized reports weekly, monthly, quarterly, and annual on activities.
• Facilitating publication and dissemination of communication materials developed on catch-up activities through online platforms, organized workshops, and other opportunities as they become available.
• Other related responsibilities as assigned, including replacing and backstopping for others as required.

Required Qualifications
Education

• Essential: Master’s Degree in Knowledge Management, Communications, epidemiology, public health, or related field.
• Desirable: PhD degree in epidemiology, public health, international health. Certificate or training in M&E or quantitative methods.

Experience

• Essential: At least 7 years of professional experience in the development sector in the areas of knowledge management, monitoring and evaluation with strong data skills, or communications roles, including at least 3 years in the health sector.
• Desirable: Experience working with a national Vaccine Preventable Diseases (VPD) programme
• Experience working with WHO or other UN Organization is an asset

Skills

• Extensive experience using a diverse range of monitoring, evaluation and learning methods.
• Progressive experience leading and managing diverse teams (with direct or indirect reporting line) in an ambiguous and dynamic environment.
• Demonstrated experience to deliver cross-functional projects in complex settings.
• Experience conducting advanced analyses to inform business or policy decisions.
• Track record in developing and leading cross-institutional partnerships and collaborations.
• Track record in report writing for public dissemination.
• Experience with data systems and knowledge management.
• Established professional network with relevant institutions in the area of Monitoring, Evaluation and Learning
• Excellent knowledge of evaluation standards and methods, as well as learning approaches in International Development
• Excellent written and oral communication skills and demonstrated skills in presenting information to groups of people with diverse educational and training backgrounds.
• Excellent capacity to build and develop a team.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Ensuring the effective use of resources
• Producing results
• Creating an empowering and motivating environment

Use of Language Skills

• Essential: Expert knowledge of English or French.
• Desirable: intermediate knowledge of French or English or any other UN official languages.