Territory Account Manager - Rift Region at Safaricom Kenya

DESCRIPTION

We are pleased to announce the following vacancy in the Enterprise Channels Department within Enterprise Business Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:

Brief Description

Reporting to Manager-Regional Sales, the position holder will ensure they meet overall NPS, revenue and acquisition targets for the assigned territory and work with Safaricom Business Partners to retain, develop, manage and expand the customer base and grow revenues

Key Roles:

•  Development of plans to achieve set billed revenue targets in the territory
• Increase product and Business solutions penetration
• Ensure revenue growth by growing ARPA in the accounts
• Achieve the set NPS targets for the Accounts in the territory
• Ensure achievement of set churn targets for assigned accounts
• Maintain timely and 100% accurate territory reports and all information relevant to the assigned territory
• Develop strong relationships with customers
• Conduct performance reviews with assigned Partner sales teams within the assigned territory and documentation of the same.
• Ensure all accounts are managed through Account Development Plans
• Monitor and supervise partner sales teams to achieve their assigned targets and ensure they have healthy sales pipelines to achieve the revenue targets;

QUALIFICATIONS

• Honors degree in Business Administration/Bachelor of Commerce degree from a recognized university;
• Must have 3 years’ experience in managing dealers or an indirect channel preferably in FMCG;
• Experience in managing indirect channel in a telecoms environment is an added advantage;
• Strong business Acumen;
• Team player with pleasant outgoing personality & resilience
• Good communication and interpersonal skills
• Proactive, confident, energetic & with ability to work under pressure.