Underwriting Administrator at Corporate Staffing

Key Responsibilities:

• Respond promptly to client and underwriter inquiries and provide status updates.
• Resolve problems by referring to policies, procedures, and standards.
• Obtain quotes from providers, perform comparisons, and share the information with clients.
• Communicate with customers to gather necessary information for the underwriting process.
• Compile data and perform routine tasks to support the underwriting process.
• Assess mail, correspondence, records, and reports to determine processing requirements.
• Initiate and follow up on claims until settlement or repudiation.
• Ensure accurate submission of claims by clients to the provider and vice versa.
• Process policy renewals and endorsements.
• Manually set up and input new business, renewals, and reinstatements in the Birthmark system.
• Screen incoming telephone calls and respond to inquiries within predetermined scope.
• Compile reports and maintain files and logs.
• Manage assigned workload with a focus on quality and productivity.
• Provide excellent customer service while interacting with clients.
• Collaborate with underwriting departments to research and resolve escalated underwriting issues.
• Provide technical underwriting support to team members.
• Perform administrative tasks such as printing, photocopying, and scanning.

Education and Skills:

• Bachelor’s degree with upper-class Honors in Actuarial Science, Insurance, or Business
• Previous experience in General and Medical Insurance is a Must.
• Proficient in Microsoft Excel, Word, Publisher, and other relevant software applications.
• Punctual and time-conscious.
• Dedicated and passionate.
• Self-motivated and proactive.
• Able to work with minimal supervision.
• Exhibits honesty and integrity.
• Quick learner.
• Strong academic background.