Latest Vacancies at Medecins Sans Frontieres (MSF)

Main objectives of the role

Under the supervision of the ICT & Facilities Coordinator, the Applications and Development Specialist will lead the business automation efforts of MSF Eastern Africa through the identification and implementation of solutions that increase operational efficiency.

The Specialist will perform comprehensive systems planning and assessments, allowing for the development and implementation of digital strategies that address operational requirements. This role involves leading end-to-end analyses, synthesizing and refining needs, and ensuring they are clearly documented and understood by all stakeholders.

Additionally, as a supervisory role, the Specialist will work closely with the IT Coordinator to plan for future needs and develop the Applications team to support the organization's strategy.

Duties and Responsibilities: 

Major Functions: 

• Collaborating with IT and functional stakeholders to establish strong relationships and effectively elicit, analyze, translate, validate, and document business requirements, pain points, or opportunities using best-practice techniques and methods.
• Preparing pre-project documentation such as business cases, request for proposal (RFP), vision/scope, technology investment requests, briefing notes, business analysis plans, etc.
• Identifying security and compliance requirements, including associated roles with the business process, and ensuring they are considered in the solution design
• Assisting in the selection and implementation of software solutions, including performing gap fit analysis of a selected solution to requirements
• Working collaboratively with all members of the IT team to ensure that all application issues are addressed in a timely manner to minimize disruption to the provision of IT services
• Track key success factors & best practices from active/previous initiatives. Make sure both are fully revisited at the beginning of any new project
• Support the analysis and resolution of IT issues pre/post deployment
• Help drive towards excellence by ensuring best practices are implemented and business/internal controls are in place, known, understood and followed
• Support monitoring the efficiency of the operations and coordinating execution of Continuous Improvement initiatives
• Build and manage a team of developers, providing guidance and support to ensure business continuity.
• Ensure that all projects are delivered on time, within budget, and with high quality.
• Create and manage Azure VMs, test environments, production instances, and other resources used in the development and running of applications
• Monitor and optimize cloud resource consumption to ensure that costs are kept within budget
• Manage application licenses, upgrades, and other DevOps-related activities
• Develop and maintain documentation for all DevOps-related activities
• Ensure compliance with company policies, procedures, and regulatory requirements
• Implement and maintain security controls to protect the company's applications and data

SELECTION CRITERIA

Qualifications & competencies required 

• University or Technical school degree in Computer Science, Information Systems, or related discipline.
• Minimum of 5 years of experience in software application development (including experience with modern web technologies, databases, and application frameworks), with at least 2 years in a leadership role.
• Strong technical skills in app development, programming languages, and software development methodologies.
• Experience leading technical projects e.g Tier 1/Tier 2 ERPs from conception to completion
• Experience with project management, including project planning, budgeting, and resource allocation.
• Knowledge of regulatory compliance requirements, such as GDPR and CCPA
• Experience leading a Microsoft Dynamics ERP implementation is a strong asset.
• Azure DevOps experience is desirable.
• Experience in the NGO sector is a plus.

Required Skills and Competencies

• Excellent leadership skills, with a proven ability to manage and motivate teams of developers.
• Experience with Agile methodologies and tools.
• Strong problem-solving and analytical skills.
• Excellent communication skills, with the ability to communicate technical concepts to both technical and non-technical stakeholders.
• Knowledge of business automation tools, such as robotic process automation and business process management systems, is a plus.
• Ability to work effectively with cross-functional teams.
• Experience managing relationships with external partners and vendors.

Deadline to Apply: 25.04.2023

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MAIN RESPONSIBILITIES

In close collaboration with the OMC Executive, Project Managers and relevant staff from the International Office, and under the guidance of the OMC, the Programme officer:

Programme coordination and oversight Support:

• Supports the organisation of OMC and other key meetings related to the model change plan
• Ensures minutes of these meetings are taken so as to be used as an effective oversight support tool for the OMC
• Maintains an overview of activities planned and in progress and their timelines
• Updates the risk register

Programme activities implementation

• Supports the recruitment and on-boarding of model change implementation staff
• Establish support needs with Projects deliverables managers, and implements support as agreed by the OMC, including:
• Participation to / provision of support with the organisation and implementation of consultations of the model change programme
• Participation to / provision of support with documentation and consultations outcomes review

Reporting and Internal Communication

• Collates information for and drafts programme quarterly reports
• Maintains a dynamic communication plan and log
• Develops, maintains, and monitors ‘push’ and ‘pull’ internal communications tools and materials (i.e. programme quarterly adhoc updates, SharePoint site, Programme briefings, etc.)
• Ensure model change programme documentation on SharePoint and/or Teams is complete and organised

Other

• Advise the OMC as required
• Provide surge capacity support for other International Projects if requested

Job requirements

• Significant experience in project management or coordination support to executive decision making bodies for an international medical humanitarian or development not for profit organisation
• Demonstrated experience and/or comprehensive understanding of internal communication in a medium to large complex organisation
• Experience in report writing for institutional donors or senior leadership, excellent English written skills
• Experience developing with/working with logframes
• The ability to adapt, change prioritise and shift tasks at short notice
• Proficient in MS Office
• Experience in conducting or supporting research work, surveys and interviews and synthetizing outcomes an advantage.
• Strong interpersonal skills and the ability to work effectively within a team
• Experience in working in a multi-cultural, diverse environment and across timezones
• Availability to start working from the 1st of June

Deadline to Apply: 08.05.2023