Job Openings at Old Mutual Kenya

Job Description

To work with the Business Relationship Manager (Shared Systems) to ensure successful implementation of business solution transformation programmes. This role determines and documents business requirements and works with design & implementation staff to design & implement solutions.

KEY TASKS AND RESPONSIBILITIES

Establishment of business needs and expectations

• Responsible for establishing IT linkages to key business stakeholders
• Translating the business requirements into appropriate ICT service levels and support process framework
• Establishing a process to proactively identify emerging business needs and ICT implications e.g. through Business – to – ICT focus groups
• Liaising with users of systems to identify changes that are necessary for the systems to continue supporting the business strategy.
• Providing robust analysis and critique to the identified changes before documenting them into formal systems requirement specifications that can be used to design, develop (acquire) and implement an appropriate solution that will address the intended business need while factoring seamless integration with existing solutions for the overall fit.

Development of solutions to address the business needs

• Configure and or develop business requirements into technology solutions that meet business requirements
• Ensures clear communication of required changes and solutions proposed to stakeholders.
• Apply best practices and standards in solution design and project executions for consistent delivery of quality solutions within the defined scope, budget and time.
• Training users and other team members on new information system solutions.
• Ensures that solutions developed are properly tested by developing comprehensive test plans.

Management of ICT support in the specific area of assignment

• On-going monitoring of ICT support activities and programs
• Reporting performance against expectations and addressing the gap with service delivery management
• Evaluating the business training needs and developing appropriate training programs
• Provide ICT consultation for the business
• Champion ICT mediated/driven change management programs

Drive business unit innovation programs

• Work with the projects and innovation manager to identify innovation opportunities for the business
• Develop a deep business understanding and connect this understanding with the technology needs and capacity
• Identify, communicate and monitor IT investment, cost and value to the business

SKILLS AND COMPETENCIES

Qualifications

• Bachelor’s degree in Computer Science, Information Technology or equivalent
• Certification in SharePoint
• 2-3year experience in SharePoint development, configuration and support.
• Minimum of 3 years’ experience in business analysis
• Strong verbal and written communication skills

Skills and competencies

• Graduate in information systems or related discipline
• At least 3 years’ experience in business systems project related assignments for share point
• Deep technical understanding and experience with SharePoint
• Understanding of Salesforce will be an added advantage
• Deep understanding of business/systems analysis
• Understands application programming, database and system design
• Understands Internet, Intranet, Extranet and client/server architectures
• Teamwork ability
• Good communication skills
• Analytical skills and out of the box thinking
• Knowledge in emerging industry practices
• Proactive in seeking solutions to problems and identifying opportunities
• Wide understanding of the insurance business processes
• Self-driven individual with the discipline to deliver within agreed guidelines

Skills

Delivery Management, Service Delivery Management, Solutions Design

Closing Date: 02 May 2023

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Job Description

• To ensure compliance with internal credit operations policies and procedures, best practices and CBK prudential guidelines to facilitate management of credit risks within tolerable levels.
• Originates all credit facilities disbursements for all segments and syndicated loans while ensuring absolute data integrity when capturing the credit facilities in the company’s core banking system.
• The role handles all credit disbursement and repayment for all products sectors in the company by following the laid down procedures and completeness off all credit documentation so as to safeguard the institution
• To prepare and submit Credit Operations reports within agreed timelines

Key measurable goals

• Compliance reviews.
• Loan Disbursements
• Portfolio Monitoring & Revenue Assurance.
• Credit facilities Documentation.
• Credit Operations Reporting.

Key responsibilities

Compliance reviews

• Detailed checks on physical approved loan applications before disbursements.
•  System check of Cash collateral loans to ensure the collateral exists before the loans is disbursed.
• Continuous review of system modules related to loans to ensure proper functionalities.
• Review of loan limits and other product fact sheet provisions to ensure proper set.

Loan Disbursement

• Processes all approved credit facilities in all sectors within the business.
• Ensures accuracy in data capture in the system to ensure that the reports being generated are of quality.
• Generates all system entries in regards to capturing of Overdraft facilities and System review of MOUs to ensure they are properly configured as per the approved documentations.
• Review of loan limits and other product fact sheet provisions to ensure     proper set.
• Monitor and ensures that there are un-authorized transactions within the system. Analyze and review loans related issues and seeks waiver and adjustment.
• ensures to process all loan repayment general ledgers as per the provided files.
• Monitor and review problematic loan contracts and recommend a solution.

Process Reviews & Controls Monitoring

•  Monitor and review adequacy of internal controls (e.g. documentation requirements, approvals limits and thresholds,
• Continuously review Credit operations processes to ensure efficiency(e.g.loan) 

Portfolio Monitoring & Revenue Assurance

• Revenue assurance tests to ensure loan set up fees, GCIF and chattels mortgage are Duly collected as per the provided documentations.
• Recomputation of loan schedules for testing accuracy
• Ensures that all interest waiver amount debited from PL account are credited back as expected when processing top up or buy off cases.
• ensures that the clients are charged the rightful interest amount when processing top ups and buy off loans.
• Review of interest rates, repayment frequencies, days of arrears, and other loan fields.
• Review list of recovered loans and ensure recovered amount as per right off cases are posted to the correct accounts.
• Ensures to countercheck on the refund documentation provided from the branches before the same is posted into the system to minimize on risk of overfunding the company's funds.

Documentation

• Ensures that all documentation in regard to loan processing are filled as per the required processes to as to ease retrial purposes once the physical application is required.
• Maintains a proper filling systems for all refund and posting documentation provided.

Credit Operations Reporting

• To prepare for review the various Credit Operations Reports within the agreed timelines. (Reports include but not limited to; Daily Disbursement reports, Branch performance trend, Cash Collateral Loans Report, Branch disbursement Ranking Report, Disbursement per segment report.)

AML KYC & CFT Responsibility

• Monitor, on a continuous basis, all transactions to ensure that unusual and suspicious transactions are reported to the Money Laundering Reporting Officer (MLRO)
• Implementing and enforcing the board approved AML, KYC & CFT policy in as far as is applicable within my area of responsibility.

Closing Date: 09 May 2023