Job Vacancies at Absa Bank Limited

Job Description

Business System Specialist

Job Purpose

• Lead projects and other initiatives to provide technical and business advice to business teams.
• Responsible for delivering projects and initiatives involving business processes, business change and technology solutions.
• Working closely with vendors, management, and technical staff to analyse, document and identify business and technical solutions to business problems and needs
• Analyse new and existing technologies and recommend changes in computer peripheral as per organization strategy.
• Perform quantitative and qualitative analysis to derive functional requirements based on standard procedures.
• Coordinate with technical teams and business users to define business values and technical solutions that would improve the business.
• Aid in process improvement activities and in development of procedures and policies.
   

Key Accountabilities &Time Split

Project Definition & Planning – 25%

• Support development of business requirements to meet business strategic objectives.
• Lead projects and other initiatives to provide technical and advice to business teams.
• Support business prepare testing plans and provide training to colleagues.
• Identify effective solutions for business software system issues.
• Report common patterns, questions, and other issues to management.
• Propose solutions for improving and restructuring company procedures.
• Assess company performance, information, and plans by conducting regular tests and analysis.
• Research and estimate costs of upgrades and system improvements.
• Work with the country Business Analyst to ensure requirements are scoped well and Impact assessment has covered all business requirements.
• Support business to put together change request requirements
• Support business teams to review functional specification documents prior to sign off.
• Review and confirm all relevant integrations are scoped
• Engage with developers from a technical perspective
• Form part of the working group for country projects.
   

Project Execution - 60%

• Provide systems support for any changes made to existing business environment
• Work with the business to identify and resolve operational risks and gaps introduced by changes in the system to the business.
• Assist in the development of test cases/scripts for UAT testing/Identify any gaps existing in support of the business units.
• Ensure timely delivery of services, adhere to quality, and meet high levels of customer satisfaction.
• Improve training and operational procedures within a business to increase efficiency and productivity
• Coordinate with Project Managers and UAT release manager to align on batch run initiation requirements for projects.
• Support with testing during UAT phase and support unlock issues raised.
• Tracking UAT execution and reporting/ publishing UAT status to stakeholders
• Coordinate with Project Manager to ensure system regression tests are performed
• Support to plan for system(technical) deployments
• Support project team during Hyper care.

Resourcing - 10%

• Provide assistance in maintaining vendor relationships.
• Supporting project team with resourcing from a vendor perspective.
• Managing and coordinating resources during testing.

Controls – 5%

• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise-Wide Risk Management Framework and internal Absa Policies and Policy Standards.
• Understand and manage risks and risk events (incidents) relevant to the role.
• Ensure adherence to the Group IT security policy and controls in accessing any system
• Comply with Operational risk and rigor in respect to protecting our people, customers, assets, and the organization.
• Responsible for driving own Performance Development, collating relevant documentation, preparing for and arranging reviews.
• By utilizing skills matrix, identify training and development requirements, formulating own plan to be agreed with team leader. Responsible for ensuring own plan is completed within agreed timescales.
• Undertake all necessary training in order to perform the role to the required standards, including gaining accreditation where appropriate.

Essential

Education and experience required

• Minimum 5 years business changes or Project delivery
• Demonstrable track record of successful delivery of change projects
• Educated to degree or MBA level to be able to meet the intellectual demands of the job, or can demonstrate equivalent experience

Preferred

• PRINCE2 or PMP Certified (candidates not possessing this would be expected to achieve Certification status within 6 months)
• Project Management experience gained in a complex Financial Service environment
• A Certified Business Analysis Professional (CBAP) from the International Institute of Business Analysis (IIPA)

Knowledge and skills:

• Knowledge in Business analysis planning and monitoring, elicitation and collaboration, requirements life cycle management, strategy analysis, requirement analysis and design definition and solution evaluation
• Proven change/programme management skills
• Familiar with Prince 2 methodology, PMI or any other relevant Change/Project management methodology.
• Knowledge of the Change Methodology Framework.
• Good understanding of value-based management principles
• Experience of appropriate change/programme management software
• Innovative problem solving – ability to challenge the status quo and drive beneficial change.
• Value-based business perspective – appreciation of the Absa strategy and of commercial consequences of change/programme management decisions.
• Managing resources – mobilizes and manages corporate resources against a value-based agenda.
• Proven in-depth understanding of Absa Systems

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Job Summary

• To deliver entry level actuarial support services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

• Administrative and operations support
• Provide administrative and operations support against standard operating procedures
• Provide support to customers and team as required on an ongoing basis Compliance and Risk Management
• Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)