Career Opportunities at Old Mutual

Job Description

Reporting to the Head of Business Growth, the role holder will be responsible for business development & growth of the Small & Medium Enterprises (SME) portfolio by working closely with Senior Management, Leadership Team, Branch Management teams, Credit and other stakeholders in the Bank.

• Development and Implementation of the SME business strategy in line with the Bank’s overall strategy and business growth plan.
• Working closely with stakeholders in Senior Management, Leadership Team, Branch Management teams and Credit to increase market share of the SME segment in terms of customer numbers, products and service consumption and revenues while proactively reducing the non-performing loan book.
• Driving sales through effective leadership, guidance and performance management process within the branch network and relationships.
• Working directly with Branches and SME officers to drive account utilization and hence cheap and stable deposits.
• Identification and capitalizing on new market opportunities to expand presence, competitiveness and profitability through proactively selling of products and services.
•   Improving the business environment and raising the profile for the SME business segment in the Bank.
• Establishing profitable banking relationships with SME clients by providing high quality banking and other financial services to SMEs where the Bank operates.
• Advise the Bank on SME market analysis and segmentation with regards to SME financial products, SME credit Risk evaluation processes, loan monitoring, collections and debt recovery procedures.
• In liaison with other stakeholders, ensure quality portfolio by effective identification of risks and their mitigations.
• Representing the Bank and business unit in forums, meetings and fast track the implementation of the relevant agreed action points.
• Any other duties that may be assigned by the supervisor

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Job Description

1. Ensure Marketing plays its part in driving the business through activities intended to drive and generate demand for products, solutions and services through the generation of prospects and sales conversion
2. In order to translate awareness into consideration, leverage activities intended to engage customers with the aim of increasing their propensity and ability to purchase the banks products, solutions and services.
3. To create and execute activities intended to impact overall recognition, understanding of and/or increase affinity and interest toward the Banks products, solutions & services
4. Create activities that make it easy for the banks sales staff to gain or sustain sales momentum, targeting new or existing customers and connecting leads into the sales pipeline for our products, solutions and services.

Experiential Activities

• Product activations, market storms, branding and customer loyalty
• Participate in product and thematic campaigns activations
• Facilitate product communication  experiential strategy
• Assist on need basis to determine flagship products and services to promote during sponsorships
• Faulu Experiential Asset Management
• Available to take any other assigned tasks by management

Execute business growth strategies/initiatives including but not limited to customer, deposit, channel utilization and loans growth strategies

• In conjunction with the HOD, facilitate launch and execution of respective campaigns as dictated by business needs
• In liaison with Marketing Communication facilitate effective product communication to promote product uptake

Innovations

• In conjunction with the Products Development Team nurture innovative technological strategies in product development and tie that to BTL communication strategies
• Search & spin opportunities across product, service and solutions with pace and excellence

Faulu Brand driver

• Working closely with the brand executive Ensuring brand standards are maintained across all customer touch points above and below the line, including banking branches, marketing offices, branded merchandise
• Brand strength measurement – working with the Head of Research and Development to conduct annual brand equity and brand tracker surveys

Projects Liason

• Marketing lead on strategic bank projects

Leads Management

• Monitor leads conversion and facilitate requisite reports and activation improvement
• Support leads function and generation.

Foundation

• Collaborate with the Foundation to execute foundation conjunction with the bank.
• Work with departments and Branches to identify areas of responsible business to be presented to the Foundation.

Good working relations and support to other departments

Leadership Responsibilities

Be Authentic: Build and sustain trust with others to create great relationships cross functionally and with customers
Find Solutions: Think in the future, anticipate trends and opportunities. Generate ideas and look for service and solution insights that will drive value
Consistently Deliver Great Performance: Demonstrate a deep personal accountability for great performance while staying focused on priorities. Demonstrate brilliant execution, be thorough and apply high standards in everything you and do

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Job Description

The role supports the Head of Audit in assisting the Board and Executive Management to protect the assets, reputation and sustainability of the Faulu Microfinance bank.

The role will be responsible for execution of audits within Faulu Microfinance Bank including the branch network across the country. Key areas of audit shall include; Banking operations, Credit, Treasury, Finance and other supporting functions and processes

• Manages, administers and executes audits for the bank per the approved audit plan.
• Helps the business to deliver strategic initiatives successfully by focusing on the significant risks, both existing and emerging.
• Delivers audit assignments on time & in accordance with the Group Internal Audit (GIA) methodology.
• Understands the risk profile of the business, gains and applies extensive industry knowledge in the various business lines.
• Provides independent opinion on risk & control environment for the various business units or processes.
• Engages with business unit process owners to agree on audit deliverables (risk assessments, control workshops and adequacy assessments), timeframes and issues audit findings in relation to work done.
• Challenges and influences the relevant executives to improve the governance, risk management and control culture.
• Manages staff within area of responsibility including budgets.
• Meets key customers to gain a better understanding of business expectations.
• Provides clients with an understanding of audit expectations.
• Contributes to developmental interventions and on the job coaching.

Skills

Education

Bachelor of Commerce Honours Degree (BCom Hons): Accounting