Careers at AAA Growers

Job objective

We are looking for a skilled ICT Officer to manage our company's information and communication technology infrastructure. The ideal candidate will have a strong technical background in IT systems and networks, excellent problem-solving skills, and a commitment to ensuring the reliability and security of our ICT environment. Their roles include tasks such as monitoring system performance, troubleshooting technical issues, managing IT resources, implementing IT policies and procedures, and ensuring the availability and reliability of IT services to meet business needs.

Your tasks and responsibilities

• Designing and maintaining software systems.
• Evaluating and testing new software programs.
• Conduct regular backups and disaster recovery procedures to safeguard critical data and systems.
• Provide technical support and assistance to end users, resolving hardware and software issues and answering technical queries.
• Monitor and enforce compliance with ICT policies, standards, and regulatory requirements.
• Collaborate with cross-functional teams to support business initiatives and projects that require ICT expertise.
• Participate in on-call rotation and provide after-hours support for critical ICT issues and emergencies as needed.
• Produce specifications and determine operational feasibility.
• Integrate software components into a fully functional software system.
• Capacity Building to staff; Trainings, Sensitization and awareness of various applications and software, both inhouse and externally developed.
• Execute full software development life cycle (SDLC).
• Develop flowcharts, layouts and documentation to identify requirements and solutions.
• Any other duty as administered to by the Head of ICT.

Your profile

• Diploma/Bachelor's degree in Information Technology, Computer Science, or related field.
• Proven experience in ICT support and administration, with a strong technical background in IT systems and networks.
• Solid understanding of network protocols, security principles, and best practices.
• Proficiency in installing, configuring, and troubleshooting hardware and software components, including servers, routers, switches, and firewalls.
• Familiar with the software development life cycle (SDLC) from preliminary system analysis to tests and deployment.
• Exposure to working in a diverse cultural environment.
• Able to handle confidential information with discretion and demonstrate the highest level of professionalism.
• Good command of the English language, both verbal and written.
• High moral standing with impeccable integrity.
• Report writing skills.

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Job objective

Managing every aspect of the employment process, employee relations and people management while promoting a positive work environment by fostering collaboration, open communication, and employee engagement. The HR & Administration officer will also coordinate administrative tasks relating to office management, occupational health and safety and other relevant employment compliance requirements

Your tasks and responsibilities

• Lead the development and implementation and recommending of updates of HR and office management policies and procedures.
• Lead in job postings and candidate sourcing, coordinate interview schedules and communicate with candidates through the hiring process.
• Coordinate new employee onboarding process.
• Maintain and update employee contracts, records and files, ensuring accuracy and confidentiality in line with the data protection act.
• Process payroll and manage employee benefits as per the company policy.
• Coordinate training sessions, workshops, and employee development programs.
• Maintain a positive and helpful HR presence within the organization. Counsel employees with social, disciplinary and performance issues and where necessary refer such employees to the HRM where necessary.
• Respond to supervisor and employee enquiries on all routine HR and office administration matters.
• Assist in ensuring compliance with labor laws, regulations, and company policies.
• Process personnel changes, including promotions, transfers, and terminations.
• Draft, proofread, and edit HR correspondence and other written materials.
• Manage and respond to HR-related emails and inquiries promptly and professionally.
• Utilize HR software and systems for data entry, record- keeping and periodically reporting to the senior management.
• Oversee work time attendance, punctuality and monitor absences for example, annual leave, sickness, off days are tracked and reported.
• Actively engaged and involved in employee performance and evaluation.
• Organize and maintain cleanliness of the HR office or workspace. Coordinate and monitor the office operating costs against the budget
• Maintain files for all administration in an organized manner, including Purchase Orders, courier waybills etc.
• Oversee premises and lease management for the office and Manage office space.
• Ensure that all health and safety measures are implemented, communicated and monitored and that Office premises comply with legislative requirements.
• Ensure that full office security measures are always in place, including procedures for staff and visitors. Ensure that the Office premises comply with legislative requirements.
• Ensure proper supply of stationery stock, office supplies for office use.
• In liaison with the finance team keep assets register.
• Ensure that all office equipment is kept in good order and maintained regularly. Manage local insurance provision for furniture and equipment together with IT.
• Supervise and support Administration Assistant, IT Support and the office Assistants, reinforce good communication with all administration employees

Your profile

• Minimum 4 years’ experience in a similar role
• Team leadership skills
• Proficiency in using office software and HR systems
• Knowledge of HR policies, procedures, and employment laws
• Experience in office administration and HR support
• Bachelor’s Degree in HR and Administration or A Higher National Diploma in HR Management with relevant experience in the industry.
• Good working knowledge of labour laws