Vacancies at SunCulture Kenya Ltd

About the Role

As the Regional Training Officer (RTO) you will be responsible for training and empowering the sales team with the knowledge and skills required to meet their sales targets. To prosper in this role coaching will be your daily role and your passion should be in training and working with diverse teams.  This role requires 80% travel. You will be based in your respective region with frequent travel to other regions to support the sales teams as and when required.

Key Responsibilities

• Actively participate in the recruitment and selection process of new sales agents in the region
• Onboard all new sales agents by scheduling the orientation process, training the agents on the sales process,
• Assist in the development of a training curriculum and ensuring the training conducted is as per the training curriculum
• Do data clean up for your region to ensure that SAs are properly mapped according to the cluster that they currently belong to every week
• Using the data on BI develop the individual coaching plan for each sales agent and ensure all resources needed by the agent are provided.
• Coaching each agent by observing what they are doing and providing guidance whenever needed,
• Identifying the knowledge gap among the sales agents by spending more time with them in the field and giving a necessary recommendation in filling the gaps,
• Developing training materials, conducting training sessions, evaluating and recommending areas for improvement
• Supporting the training financial objective by ensuring training activities are within budgets allocated and controlling costs.
• Ensuring all training done is towards achieving the sales strategy in place and reporting on the impact of the training program. 
• Developing training courses, uploading on the learning management system and assigning the courses to respective departments.

Key Requirements

• Passionate about developing others’ capabilities and empowering those around you.
• Willing to gain experience in ‘doing’ what is being asked of others before learning how to train it.
• Effective communicator in front of small-medium sized groups of people.
• Comfortable with ambiguity and experience working in a dynamic environment.
• Have discretion in using budgetary allocations for the region and/or department
• Experience in solar/ off-grid pump systems would be an advantage.
• Experience working in a start-up would be an advantage.
• Experience training experientially would be an advantage
• Work experience as a sales agent is an added advantage
• Experience in driving and a valid driving license is added advantage 

go to method of application »

About the Role

As the Regional Training Officer (RTO) you will be responsible for training and empowering the sales team with the knowledge and skills required to meet their sales targets. To prosper in this role coaching will be your daily role and your passion should be in training and working with diverse teams.  This role requires 80% travel. You will be based in your respective region with frequent travel to other regions to support the sales teams as and when required.

Key Responsibilities

• Actively participate in the recruitment and selection process of new sales agents in the region
• Onboard all new sales agents by scheduling the orientation process, training the agents on the sales process,
• Assist in the development of a training curriculum and ensuring the training conducted is as per the training curriculum
• Do data clean up for your region to ensure that SAs are properly mapped according to the cluster that they currently belong to every week
• Using the data on BI develop the individual coaching plan for each sales agent and ensure all resources needed by the agent are provided.
• Coaching each agent by observing what they are doing and providing guidance whenever needed,
• Identifying the knowledge gap among the sales agents by spending more time with them in the field and giving a necessary recommendation in filling the gaps,
• Developing training materials, conducting training sessions, evaluating and recommending areas for improvement
• Supporting the training financial objective by ensuring training activities are within budgets allocated and controlling costs.
• Ensuring all training done is towards achieving the sales strategy in place and reporting on the impact of the training program. 
• Developing training courses, uploading on the learning management system and assigning the courses to respective departments.

Key Requirements

• Passionate about developing others’ capabilities and empowering those around you.
• Willing to gain experience in ‘doing’ what is being asked of others before learning how to train it.
• Effective communicator in front of small-medium sized groups of people.
• Comfortable with ambiguity and experience working in a dynamic environment.
• Have discretion in using budgetary allocations for the region and/or department
• Experience in solar/ off-grid pump systems would be an advantage.
• Experience working in a start-up would be an advantage.
• Experience training experientially would be an advantage
• Work experience as a sales agent is an added advantage
• Experience in driving and a valid driving license is added advantage 

go to method of application »

About the role:

Reporting to the Engineering Team Lead, the Field Engineer be involved with and not limited to carrying out Technical Surveys, conducting SunCulture product installations and aftersales. He will also be a pioneer of product knowledge and troubleshooting when it comes to the innovations of SunCulture products to our customers. 

Key Responsibilities:

• Project Management  
• Undertaking Site visit for pre-feasibility and Feasibility site information collection and analysis.
• Contacting clients to set preferred dates and installing the products within the set timelines.
• Proper time management to ensure all projects assigned are achieved within the timelines set
• Risk Management
• Be very proactive in identifying job risks during installations, resolving them, and reporting to the team leads 
• Communicate and mitigate any risk factors that are encountered in the field by various engineers.
• Carrying out technical surveys and submitting the reports) to the engineering team leads
• Designing irrigation systems, conducting installations, and providing after-sale services for SunCulture products
• Mentoring and in-field training of new engineers
• Guiding clients through contract filling and sending the signed contracts to HQ every Friday.
• Contacting all clients assigned promptly and setting the agreed preferred dates in the app sheet
• Filling and syncing Job Submission Forms(JSFs) in the app sheet within the same day the installation/after-sale is done
• Vetting of clients and initiating dispatches of products via the app sheet once the set threshold requirement has been met.
• Reporting of emerging issues during after-sales and installations to the relevant authority as soon as they emerge and working closely with the after-sales department to ensure quick resolution of after-sale issues.
• Advise and provide recommendations to clients on products  that would work best for them during technical surveys
• Do a minimum of 2 installations in a day.
• Achieve a mean Turn Around Time of under 2 days for jobs done
• Achieve a mean app adherence of 100% of all the jobs done

Does this sound like you?

• Degree/ Diploma in Mechanical Engineering or any other related field with specialization in Agricultural equipment is an added advantage
• 2+ years of experience with solar grid pump systems and  irrigation systems  management
• Hands-on, detail-oriented, and with strong execution skills especially installation and conducting surveys
• Good communication skills both written and spoken with the ability to interact freely with customers of different levels and backgrounds.
• An independent thinker who is able to thrive in a fast-paced dynamic environment.
• In-depth knowledge of the industry and current trends adaptable for  SunCulture
• Be organized and be an expert in  time management 
• An agile trainer capable of training and being trained and be very resilient and flexible
• Strong computer skills in, GSuite, Microsoft Office, database management experience in CAD or other project design software is a plus
• Able to work in a dynamic environment with immense pressure and meet deadlines
• Comfortable with ambiguity and able to plan, be organized, and meet deadlines
• Proactive, collaborative, organized, curious, problem solver with a “can-do” attitude

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About Role

As a Sales Team Lead, you will be in charge of the Sales Agents in your territory. You will be responsible for managing sales, ensuring that targets are attained, and handling clients in the territory. You have to be dynamic, self-motivated, have excellent interpersonal and leadership skills.

Responsibilities

Recruitment and training.

• Source, identify and recruit astute and goal-oriented sales agents who will be willing and capable of selling SunCulture products
• Train, and onboard the sales agents to ensure they have all been set up for success in bringing in sales and meeting the company KPIs

Team Management

• Carry out daily and weekly check-ins with the teams to ensure there is maximum productivity
• Track Lead generation and selling processes of the sales agents
• Coordinate aftersales customer service to ensure brand strength

Sales

• Work closely with the Regional Sales Manager in developing and establishing clear sales KPIs meant to be exceeded by the sales agents
• Monitor and push for numbers closures when it comes to the sales targets on the selling of SunCulture commodities
• Establish a rapport with the clients and also the community in ensuring that all the clusters allocated are fully utilized and understand SunCulture products and brand

Does this sound like you?

• Proven experience in a sales role in the energy sector
• Proven track record of successfully meeting sales quota
• Strong leadership abilities and outstanding interpersonal skills.
• Ability to think and plan strategically, plan, manage, and act to achieve set outcomes.
• Ability to work under deadline pressure and meet targets.
• Passion for irrigation and in-depth knowledge of the industry and current trends adaptable for SunCulture
• Independent thinker with proactive decision-making capabilities
• Comfortable with ambiguity and experience working in a dynamic environment
• Have the ability to handle pressure, meet targets, keep cool-temper, and handle rejection gracefully.
• Be organized and be an expert in time management- both at personal and team levels
• A diploma or degree is an added advantage.