Openings at Danish Refugee Council

Responsibilities:
Supporting quality project management and delivery of key contracts (70%) 

• Supporting Project Directors as directed, responsible for ensuring delivery is high quality, on budget, and on time, and that client satisfaction is maintained.
• Overseeing technical work of Project Managers, especially in areas of client management, governance, workflow and project financial management, risk escalation, and reporting (internal and external).
• Technical review and approval of invoices and other financial reporting before submission to the client as required.
• Technical review and approval of regular internal reporting on performance against key indicators as required
• Coordinating between contract delivery teams, DRC Country Offices and Regional Offices and DRC HQ to facilitate internal resource requests.
• Ensuring DRC’s Operations Handbook, including sections specific to contract delivery, is adhered to, tools utilized and training/coaching provided to relevant staff, such as Finance and Project

Management.

• Deputizes for Project Directors and Team Leaders when required as directed.
• Approves technical and financial changes to delivery plans (contract/work plan/budget), before changes are authorized in line with standard DRC delegation of authority
• Drives learning process and shares with wider organization.

Business and strategy development (30%) 

• Supports delivery of DRC’s global Business Development strategy for commercial work under direction of the Commercial Contracts and Consortia Advisor
• Supports DRC’s global commercial business development pipeline, in line with global, regional and country strategies
• Supports organisational-wide prepositioning and capture planning, including competitor mapping, consortium selection, brand and messaging, teaming and financials.
• Directly supports bid management processes including but not limited to proposal design, proposal writing, competitor analysis, teaming, and commercial development.
• Coordinates, and supports key client account relationships globally by working closely with HQ, Regional Offices and Country Offices.
• Strengthens capacity in DRC for working with commercial contracts through training of relevant staff such as Head of Programmes, grants managers and finance staff.
• Improves DRC’s ability to capture and deliver commercial contracts through the analysis of and contribution to policy and process improvement within DRC’s implementation procedures.

About you

• To be successful in this role DRC is seeking a technical expert in commercial contracts with experience delivering contracts in NGOs. Moreover, we also expect the following: 

Required 

• Minimum 5-8 years of relevant experience with INGOs & commercial development organizations with focus on humanitarian/development work
• Extensive professional experience in commercial tendering and financial bid preparation
• Demonstrable professional experience and understanding of NGOs contract delivery processes
• Proven ability to convert successful practice into new policy and process guidance for DRC
• Significant knowledge of key donor client contractual terms (UNOPS, USAID, FCDO, etc.)
• Existing network of consultants and potential partner organizations necessary for bid submission
• Masters-level degree or higher in relevant subject
• Fluency in English and French

Desirable

• Ability to work in Spanish an advantage

In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: You act in line with our vision and values. 

Conditions

Contract:    7 months (1st June – 31st December 2022) extension subject to performance and funding. Salary and other conditions are offered in accordance with DRC’s Terms of Employment; Employment band Non – Managment F

Availability:       1st June  2022

Duty station:        This position is based in Nairobi – Kenya 

Reporting Line: Head of Safety, Risk & Compliance

Providing equal opportunities    We are committed to creating an inclusive and positive work environment based on mutual respect for all employees. All applicants are considered for employment without attention to race, age, ability, ethnicity, nationality, religion, gender identity, sexual orientation, marital status, or any other factor. At DRC we celebrate diversity and appreciate our employees for the people they are and their unique skills, backgrounds, and perspectives. We encourage all interested candidates to apply.

Promoting high standards : DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process

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Overall purpose of the role 

The ReDSS Kenya Protection and Solutions Coordinator will be responsible to support increased coordination, advocacy, information sharing and knowledge management among NGOs working on displacement and solutions in Kenya. S/he will work with the ReDSS Manager, supporting ReDSS Kenya as necessary to support the overall development of ReDSS’ work in Kenya, including representing ReDSS members in relevant fora and coordination mechanisms.

Responsibilities

Policy Influencing

• Support ReDSS members and the Refugee Working Group in developing a strategy to better enable NGOs in Kenya to collectively respond to and advocate for the protection needs of refugees in the country
•  Undertake mapping and gap analysis of current coordination arrangements around refugee protection, both at national and field level
• Develop joint advocacy messages and advocacy plan that supports NGOs to undertake concrete actions to current protection needs
• Build strong relationships with key stakeholders, in particular NGOs, UNHCR and donors, and others to be identified as necessary
• Support the development, implementation and monitoring of ReDSS Kenya policy engagement strategy
• Ensure active engagement with displacement affected communities to ensure their ownership and support in order to make solutions lasting, locally relevant and feasible

Research and knowledge management: promoting a culture of learning and reflection that leads to improvements in solutions processes in Kenya 

• Ensure that previous ReDSS research work is having the maximum impact on current policy and programming in relation to the protection of refugees in Kenya
• Support the Kenya Refugee Working Group by providing regular context and protection analysis to inform the working groups work and strategies
• Taking lessons from ReDSS work elsewhere in the region, develop a “common research agenda” strategy that will improve the ability of programming and policy actions to respond to evidence and enables greater coherence and the identification of key knowledge gaps
• Maintain and update online information management system and database to share learning 
• Organize learning events at national and Garissa/ Turkana county levels – in coordination with key stakeholders
• Lead the implementation and monitoring of the application of the ReDSS learning framework to promote a culture of learning and reflection

Strengthening the capacity of practitioners and policy-makers in the field of long-term solutions 

• Work with ReDSS team (and members as appropriate) to improve regional engagement on refugee protection issues in Kenya, identifying opportunities for cross-border discussions or work as appropriate and building networks
• Strengthen capacities of local authorities and humanitarian and development stakeholder to cooperate in developing integrated approaches for displaced and host communities
• Support sharing of programmatic lessons learnt and exchanges among members and key stakeholders
• Support accountability to displacement affected communities through engagement with members on key issues affecting them

Support development of ReDSS Kenya unit

• Deputize for the ReDSS Kenya country manager as necessary to support the development of a future workplan for ReDSS’ work in Kenya
• Support ReDSS Regional Manager with ensuring that ReDSS’ work in Kenya complies with DRC’s procedures and systems

About you
In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process. 
• Collaborating: You involve relevant parties and encourage feedback. 
• Taking the lead: You take ownership and initiative while aiming for innovation. 
• Communicating: You listen and speak effectively and honestly. 
• Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Experience and technical competencies 

• University degree in social studies, political science, international relations
• Minimum 8 years of experience in similar positions involving protection coordination, knowledge management, research, evidence building and analysis 
• Strong knowledge of the socio-economic and political dynamics of the region; more specifically on displacement trends with a demonstrated ability to manage politically sensitive contexts
• Experience of working with a wide range of national and international partners in implementing multi-stakeholder initiatives, ideally in a management, coordination or representational role
• Solid experience in capacity development of a wide range of actors including adult learning, mentoring and coaching, training of trainers and impact monitoring of capacity development activities
• Demonstrated ability to work in a multicultural environment and establish harmonious and effective working relationships, both within and outside the organization

Required skills

• Excellent coordination, inter-personal facilitation and communication skills to build trusted relationships with a wide array of humanitarian and development partners, donors, Government agencies, etc.
• Strong analytical and writing skills with proven experience in producing high quality protection research and policy briefs with ability to present complex information in a simple and accessible manner
• Strong experience in translating evidence and research into programming and policy guidance
• Solid experience in capacity development of a wide range of actors including adult learning, mentoring and coaching, training of trainers and impact monitoring of capacity development activities
• Good IT command, close familiarity with the maintenance and management of template-style websites and experience of applying ICT (information communications technology) to knowledge management
• Flexibility, proactive engagement, ability to work under pressure and to demonstrate high tolerance for change, complexity and unpredictability

Conditions

Contract:    Until 31st December 2022 ; Salary and other conditions are offered in accordance with DRC’s Terms of Employment for Kenyan National Staff ; Employment band NMG2

Availability:       15th March 2022

Duty station:        This position is based in Nairobi – Kenya 

Reporting Line:    Regional Solutions Manager