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Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we've sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the...
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About the role
The Customer Service Manager Kenya will lead the call center service team with a customer centric vision in placing our customers first to ensure that the Sun King customer satisfaction operational excellence is in line with industry standards . They will be responsible for managing performance KPIs of the service teams with regular team engagements on welfare checks, continuous improvements, coaching and mentoring in a bid to continually build capacity. Stakeholder engagement on joint drive in line with business objectives and customer centricity.
What you would be expected to do
You might be a strong candidate if you
About the role:
The job holder is in charge of incoming materials inspection , In Process inspection and outgoing finished goods inspection to ensure the quality in line with compliance standards.
What you would be expected to do
You might be a strong candidate if you
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