Fresh Jobs at Ital Global Limited

About the Client:

Our client, a reputable Construction company, is actively seeking a skilled Sales Manager to join their team. With a focus on expanding their business and market presence. The ideal candidate will have a solid background in sales management, excellent communication skills, and a strategic mindset to implement effective sales strategies. This role offers the opportunity to work in a dynamic environment and contribute to the company's continued success in the Construction industry.

Duties & Responsibilities:

• Identify and acquire new clients, expanding the sales pipeline through referrals from current clientele.
• Manage customer relationships, understanding their needs, and providing insights to enhance the product portfolio.
• Develop and nurture key accounts to ensure lasting partnerships.
• Design and implement a strategic sales plan to broaden the company's customer base and strengthen its market presence.
• Set objectives, coach, and monitor the performance of the sales team to achieve growth and meet targets.
• Collaborate with customers to build strong, long-lasting relationships and understand their requirements.
• Create and execute a strategic sales plan to extend the company's global reach.
• Set individual sales targets for the sales team, track goals, and report results as needed.
• Promote the organization's products through digital marketing initiatives.
• Represent the company at construction seminars.

Qualifications & Requirements

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum 4 years’ experience in a previous sales management role
•  Proficiency in MS Office
• Defensive driving skills with the ability to operate assigned vehicles safely and courteously

Competencies & Skills

• Excellent communication and Negotiation skills
• Strong interpersonal and management skills
• Strategic thinking and analytical abilities.
• Results-oriented and able to drive a high-performance sales team
• Strong leadership skills with experience in team management.
• Uphold the highest standards of integrity.
• Proficient in conducting market research and analysis to identify opportunities and stay ahead of industry trends.
• Strong problem-solving skills.
• Attention to details
• Accountability skills.

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About the Client:

Our client who is in the business of offering eco-friendly upholstery cleaning solutions seeks to hire a highly organized, creative, aggressive and competent individual as a Sales Representative. The overall purpose of this role is to support business growth and development by assisting in prospecting, negotiating and closing new revenue streams for customers and promoting good business relations with existing customers.

Qualifications and Requirements:

• Bachelor’s degree in business or a related field preferred.
• 2 to 3 years’ experience in the same field.
• Knowledge of the industry and market trends related to the company’s products/services is beneficial.
• Proven track record of successful sales experience, preferably in a customer-facing role.
• Proficient in using sales-related software and tools, including CRM systems, sales analytics, and presentation software.
• Possess a valid driver’s license.

Competencies and Skills:

• Excellent verbal and written communication skills.
• Strong active listening skills.
• Persuasive and engaging presentation skills.
• Strong negotiation skills.
• Ability to build and maintain positive relationships.
• Self-driven and results-oriented mindset.
• Ability to work independently and as part of a team.
• Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.
• Organizational and Time Management skills.
• Willingness to stay updated on best practices.
• Good Interpersonal skills.
• Professionalism and Integrity.
• Ability to conduct business with integrity, honesty, and transparency.

Key Responsibilities and Duties:

• Continuously improve processes by implementing two-second daily process improvements.
• Develop and execute a sales plan to meet or exceed sales targets for assigned territory.
• Identify and prospect potential customers within the assigned territory, utilizing various resources such as industry databases, referrals, and cold-calling.
• Schedule face-to-face meetings with potential and existing customers to present products/services and address their needs.
• Build and maintain strong relationships with customers through regular visits, phone calls, and emails.
• Conduct product demonstrations and provide training to customers on the usage and benefits of company products.
• Effectively communicate product updates, pricing changes, and other relevant information to customers in a clear and concise manner.
• Collaborate with internal teams, such as marketing and customer service, to ensure seamless customer experiences.
• Gather market intelligence and stay informed about industry trends, competitors, and customer preferences to identify new opportunities.
• Maintain accurate and up-to-date records of customer interactions, sales activities, and progress in CRM software.
• Prepare and submit timely and accurate sales reports, forecasts, and expense reports.
• Participate in sales meetings, conferences, and trade shows to network and promote company products.
• Continuously improve product knowledge and sales techniques through self-study, training programs, and professional development opportunities.
•  Follow company policies, procedures, and code of conduct at all times, ensuring compliance with legal and ethical standards.
• Collaborate with the customer service team to address and resolve any customer issues or concerns.
• Collect customer feedback and communicate it internally to improve products, services, and overall customer satisfaction.
• Meet and exceed customer expectations by providing exceptional customer service and promptly addressing any inquiries or needs.
• Conduct regular market research and analysis to identify potential market segments and develop strategies to penetrate new markets.
• Work closely with the sales management team to develop strategies, set goals, and align sales efforts with company objectives.
•  Be willing to take on additional duties as assigned by management.

Key Performance Indicators (KPIs):

• Daily Process Improvements Index: Measure the frequency and impact of daily process improvements implemented, aiming for a target of two or more improvements per day.
• Sales Revenue: Total revenue by sales representative from customer visits and external calls.
• Customer Acquisition Rate: Number of new customers acquired through sales representative’s efforts. (Calls and Visits).
• Customer Retention Rate: Percentage of existing customers that continue to do business with the company after a visit from the sales representative.
• Sales Conversion Rate: Percentage of potential customers visited by the sales representative who ultimately make a purchase. (Daily calls or Monthly Visits).
• Average Deal Size: Average value of sales generated per customer visit.
• Customer Satisfaction Rating: Collect feedback from customers about their experience, aiming for a high satisfaction rating, such as 90% or above.

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About the Client:

Our client in a beauty and cosmetology industry is looking for a highly skilled, passionate, creative and experienced Masseuse to work towards creating excellence in its beauty services.

Summary of Duties and Responsibilities

• Ensuring a clean, safe, and well-organized room for the massage.
• Assisting with keeping linens clean and tidy, and replacing them between sessions.
• Should provide good customer service to all customers e.g. not playing inappropriate or loud/non-relaxing music, not engaging the customer in unnecessary conversation that interferes with relaxation, not conversing on personal cell phone while providing services, not allowing outside interference into the room while services are in progress, not using old tattered or dirty towels.
• Consult with the clients to screen them for any underlying conditions and assist with selecting of the right massage.
• Providing a wide variety of massage and related beauty treatments to include Swedish massage, Shiatsu, Reflexology, Deep Tissue Massage, Body Scrubs, facials, manicure, and pedicure
• Accompanying the clients to and from the massage rooms.
• Maintaining the massage treatment records.
• Assist the clients with inquiries, explain various treatments and packages in a courteous manner.
• Source for massage clients within and outside the organization.
• Promote massage services to clients to encourage more sales and repeat clientele.
• Refer clients to other types of therapists when necessary.
• Provide only the services that are instructed by the organization and should not put the client in disrepute.
• Recording all the services rendered to members for purposes of accountability.
• Complying with all the applicable standards, rules and regulations of the organization.
• Advice clients on beauty related matters.
• Perform other related duties as required.

Key Qualifications

• Certificate/ Diploma in Beauty therapist is required.
• Proven work experience as a Masseuse or similar role.
• Proactivity and ability to work with minimum supervision.
• Excellent organizational skills.
• Well Groomed, professional appearance.
• High level of integrity and confidentiality.
• Dexterous and able to stand for extended periods.
• Comfortable with performing massages on diverse clients.
• Exceptional communication and interpersonal skills
• Excellent customer service skills

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About the Client:

Our client in a beauty and cosmetology industry is looking for a highly skilled, passionate, creative and experienced Nail Technician to provide nail care treatments to customers based on their needs and preferences.

Summary of Duties and Responsibilities

• Polish and apply designs, gel or acrylic nails
• Paint fingernails and toenails
• Clean and shape the ends of nails as well as push back cuticles
• Recommend colors, rhinestones and designs based on each customer’s style and preferences
• Removing previously applied nail polish from fingernails and toenails
• Ensure that workstations are kept clean and orderly
• Sterilize and sanitize all nail instruments and equipment before each use
• Inform clients about additional services and offers (e.g. loyalty discounts, eyebrow waxing)
• Provide quality hand and foot massages
• Evaluate the condition of clients’ nails and advise them on proper nail care and suitable nail care treatments
• Recommend various nail designs and nail art (nail care treatment tips ) to clients (e.g. how to strengthen nails and how to make manicures last longer)
• Up-sell treatments and beauty products, when appropriate
• Ensure that nail and massage supplies are adequately stocked
• Take an interest in customers

Key Qualifications

• Certification in Nail Technology is a plus
• Proven work experience as a Nail Technician, Manicurist or similar role
• Expertise in basic and advanced nail techniques, including french manicures, airbrushing and gel manicures
• Knowledge of cosmetology trends
• The ability to concentrate for extended periods of time
• Detail-orientated and patient
• Excellent hand-eye coordination
• Understanding of sanitation and sterilization standards
• Exceptional communication and interpersonal skills
• Excellent customer service skills