Jobs at Gap Recruitment Services Limited

Job Purpose:

Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.

The warehouse manager role will involve mainly overseeing the storage, handling, and dispatching of goods within the warehouse so as to ensure the smooth and efficient operation of warehouse activities, contributing to the overall supply chain effectiveness.

Key Responsibilities:

• Ensuring accurate inventory records, managing stock levels, and conducting regular inventory audits to prevent stock outs or overstock situations.
• Leading, training, and managing warehouse staff, including hiring and scheduling workers, and ensuring adherence to safety and operational procedures.
• Coordinating inbound and outbound shipments, managing transportation logistics, and liaising with suppliers, vendors, and customers to ensure timely delivery of goods.
• Efficiently utilizing warehouse space, organizing goods in an optimal manner, and maintaining the physical layout to maximize storage capacity and streamline operations.
• Implementing and enforcing safety standards and regulations, conducting safety training, and ensuring the warehouse complies with local laws and industry standards.
• Identifying and implementing process improvements to enhance efficiency, reduce costs, and improve overall warehouse operations.
• Using warehouse management systems and other technology tools to track inventory, manage orders, and improve workflow processes.
• Monitoring the quality of goods received and dispatched, handling damaged or defective items, and ensuring that all products meet quality standards.
• Managing the warehouse budget, controlling costs, and ensuring that operations are within financial limits.
• Addressing customer inquiries and issues related to warehousing, ensuring high levels of customer satisfaction through efficient and accurate order fulfillment.

Qualifications and Skills:

• Bachelors degree in Purchasing and Supply Chain management, Logistics or Business Administration or related field.
• 3 years of relevant professional experience.
• Good communication skills.
• Good planning and organizational skills.
• Knowledge of SAP and computer literate.
• Confidence, self-managed and disciplined.

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Job Purpose:

Our client is a leading retailer in the ceramic floor & wall tile market. They offer the widest in-stock selection of floor & wall tiles, mosaic tiles, taps, basins, baths, sanitary ware and bathroom accessories at everyday low prices.

The assistant manager will be tasked with managing and also motivating the sales team in order to deliver a seamless customer service. They are further accountable for planning and maintaining work systems, procedures and policies that enable and encourage optimal service delivery.

Key Responsibilities:

• Ensuring effective and clear communication with customers to address their inquiries, resolve issues, and enhance customer satisfaction.
• Overseeing the training, development, and performance of staff to ensure a productive and motivated workforce.
• Managing and driving sales activities to meet or exceed sales targets, including planning, implementing, and overseeing sales strategies.
• Organizing and managing the layout and presentation of products in retail spaces to maximize sales and improve the shopping experience.
• Assisting in the creation and management of budgets to ensure financial efficiency and cost control within the department or organization.
• Handling financial transactions, managing financial records, and ensuring financial practices comply with company policies and regulations.
• Maintaining and improving the quality of products or services by implementing quality control processes and addressing any issues that arise.
• Identifying areas for improvement within operations and implementing changes to increase efficiency, reduce costs, and enhance overall performance.

Qualifications and Skills:

• NQF Level 4 (Matric Equivalent).
• Sales Management Qualification.
• Merchandising and/or Retail Management Qualification.
• Minimum of 3 years in face-to-face customer service or sales roles.
• At least 3 years of experience in merchandising.
• Minimum of 3 years managing employees.
• At least 5 years of experience in retail management.

Advantageous Skills:

• Proficiency in managing stock levels using SAP.
• Experience with SAP MM module for handling procurement and inventory.
• Knowledge of SAP Business Intelligence for data analysis and reporting.
• Familiarity with SAP POS systems for retail transactions.
• Experience with PSIber Payroll for managing employee payroll functions.