Jobs at International Rescue Committee

Job Overview/Summary

The IRC is seeking a Child Protection Case Management Coordinator to support with the finalization of the project, which began in October 2020.The Coordinator will focus on project management, including coordinating a number of contributing consultants and inter-agency reviewers. The Coordinator will support with the overall management of the grant at technical unit level, including reporting, activity planning and budget expenditures.

The Coordinator is also expected to finalise technical content based on inter-agency feedback and piloting recommendations and should possess solid child protection case management experience in humanitarian settings, as well as the ability to develop high quality training materials.

Main Responsibilities

Project Management

• Lead on the hiring, management, and admin (e.g. invoices) related to consultants (up to 3 module development consultants, designers, and 3 translators).
• Ensure that consultants receive sufficient support to complete their deliverables, including providing and ensuring timely technical reviews of their work.
• Maintain a time-bound group workplan to ensure that those consultants keep to schedule, particularly so that any delays do not impact the project deadlines.
• Create opportunities for inter-agency stakeholders to input and contribute to the project, including regular update calls to CMTF Technical Team
• Ensure close collaboration with the CPIMS Specialist on information management system roll outs and piloting of CPIMS training.

Resource Development

• Critically analyse inter-agency feedback and piloting findings and recommendations and revise training materials accordingly.
• Revise training resources such as facilitator guide and competency measurement tools that have also already been drafted and reviewed.
• Review technical training content produced by consultants, including a case management refresher training, MHPSS training, and other specialist topics.
• Provide support, as needed, to the Child Protection Technical Advisors, CPIMS Specialist, and in-country colleagues to pilot the materials.
• Organise global and/or regional workshops to disseminate the final training package.

Grants Management

• Hold regular internal Project Team meetings.
• Maintain workplan and budget spending plans.
• Regular review of BvAs and project spending.
• Draft bi-annual programmatic donor reports.
• Feed into communications with funding donor.

Key Working Relationships

• Position Reports to: Senior Technical Advisor, Technical Innovation, VPRU
• Position directly supervises: N/A
• Indirect Reporting: Child Protection Technical Advisor , VPRU
• Other Internal and/or external contacts: External Case Management Task Force, Information Management Technical Advisor and CPIMS Specialist

PERSON SPECIFICATION

• Demonstrable experience of implementing child protection case management programs in relevant humanitarian contexts, including acute emergencies.
• Advanced knowledge and expertise in the field of child protection in emergencies case management.
• Demonstrated ability to develop child protection capacity building resources and competency tools.
• Excellent organizational skills: the ability to track and follow-up on various efforts.
• Excellent analytical and writing skills: the ability to draft briefs, reports, and technical training materials.
• Good interpersonal skills: the ability to successfully interact with a diverse group of people.
• Flexible approach to work: self-motivated with the ability to effectively learn and work in an inter-agency environment.
• Fluent written and spoken English is essential.

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Job Overview

This role is part of the IRC’s Global Partnerships and Philanthropic Services (GPPS) unit, a team of specialists which provides a variety of cultivation, support and stewardship functions for the organization’s high-value donors, partners, and supporters.

Program Services is GPPS’ largest pillar and works at the intersection of high value fundraising and our operations and programs in the field. Working in partnership with the Crisis Response, Recovery and Development (CRRD) Department, the Associate Director, Regional Partnerships plays a vital role leading GPPS’s partnerships with the CRRD regional teams across the globe – in Africa, Asia, Latin America, and the Middle East. They will lead a team of Senior Program Support Managers who report jointly into GPPS and the regional Directors of Awards Management, and provide organizational expertise related to new funding and proposal development, private funding portfolio management, and process improvement. This role is an integral part of GPPS’ Program Services team, reporting into the Director, Program Services.

Major Responsibilities: Team Leadership and Management (40%):

• Lead a team of regional program manager positions, each with a portfolio of high value private grants and business development activities, facilitating the growth and successful management of high value (HV) private funding in each region (Asia, Great Lakes [Africa], Latin America, Middle East and North Africa, and West Africa)
• Maintain working relationships and collaboration with Crisis Response Recovery and Development (CRRD) Unit, ensuring tight-knit collaboration with Regional Directors of Awards Management
• Represent GPPS and the IRC HV teams effectively across the organization
• Promote and support cross-fertilization of talent across teams and regions

Process Improvement and Quality Control (40%):

• Lead the team in developing and implementing new and improved processes and systems for high quality management, implementation, and monitoring of private grants
• Support the Director, Program Services, and other collaborators in ensuring organizational processes and systems are adaptable to the needs of HV private funding
• Help ensure collaboration and clear workflows across functions of the Program Services team, in collaboration with Associate Directors of Editorial Services and other team members
• Ensure consistency and quality across regional programs in maintaining an up-to-date record of all private sector partnerships to ensure effective and timely delivery of relevant updates, progress and insight to the relevant business teams

Private funding portfolio management (20%):

• Ensures consistency and compliance across regions for HV private partnerships to ensure donor requirements are met and compliance issues are raised appropriately
• Supports team members to apply internal procedures and systems such as the grant information tracking system and partnership management system
• Keeps up-to-date with developments around program implementation, ensuring risks and challenges around implementation are flagged appropriately, and ensures timely flow of information to support efficient delivery of donor reports
• Coordinates and ensures clear, reliable reporting and data-points for maximum partnership impact across regional portfolios
• Provides surge support during emergencies or periods of extended staff departures

Essential Qualifications:

• 8 + years’ experience working in the humanitarian sector, with significant experience in private sector fundraising and grants management; experience living and working in at least one of the IRC’s program regions (Asia, Great Lakes, Latin America, Middle East and North Africa, and/or West Africa) strongly preferred;
• Deep experience leading, supporting and supervising large 7+ figure, multi-sectoral and multi-country private partnerships and working across various teams and functions;
• Knowledge of the drivers and motivators for support from corporations, foundation, high net worth individuals, and faith- and membership-based organizations; experience working directly and supporting private sector fundraisers;
• Experience developing and leading successful proposals and impactful donor reporting;
• Ability to lead and coordinate with geographically dispersed teams throughout all stages of the grant lifecycle;
• Experience leading donor compliance, budgeting, reviewing agreement provisions, technical and financial reporting;
• Understanding of the private donor mentality and pace of work and the differences from public funding;
• Ability to analyze and synthesize information and strong attention to detail;
• Willingness and ability to regularly travel, sometimes on short notice and to volatile areas;
• Outstanding cross-cultural communication skills;
• Ability to be flexible and work effectively within a diverse team;

Desirable Skills & Experience:

• Experience implementing medium- to large-scale programs in humanitarian or development settings;
• Existing network of partners and donors.
• Proficiency in multiple languages a plus (particularly Arabic, French, and/or Spanish)!