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  • Posted: Jan 3, 2024
    Deadline: Not specified
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    We deliver open source to the world faster, more securely and more cost effectively than any other company. If you're interested in a career at Canonical, we are a remote-first company so please apply to any suitable role as skills are valued more than location, despite some having a preferred geographic preference.
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    Engineering Director, Multi-cloud Orchestrator (Golang)

    This is an opportunity to lead a globally distributed software engineering team that's building a multi-cloud orchestration engine that's driving software operations at scale around the world. You'll be responsible for the day-to-day leadership of 3 teams spread across the globe, and deliver high quality software written primarily in Go.

    As an engineering director at Canonical your primary responsibility is to the teams you support: ensuring that they are continually improving, doing valuable work, and having a great time at Canonical. As a leader of managers and contributors, astute technical leadership and management acumen is a must, so that you’re able to challenge and grow your teams. You will have the opportunity to influence the culture, facilitate technical delivery, and work with your teams to hone strategy and execution.

    You'll be delivering a large open source Go project that powers complex, highly concurrent distributed software systems across the world, while growing and developing engineers at all levels. We're looking for someone with a proven track record in delivery of quality software over time. 

    Technical contribution through code is not expected in this role, but significant past experience with hands-on software development, particularly in Go, is desirable. You will be expected to lead and facilitate technical design and architecture work alongside your senior engineering staff.

    The role is fully remote, with global travel for 4-6 weeks per year to facilitate company events. 

    What we offer you

    Your base pay will depend on various factors including your geographical location, level of experience, knowledge and skills. In addition to the benefits above, certain roles are also eligible for additional benefits and rewards including annual bonuses and sales incentives based on revenue or utilisation. Our compensation philosophy is to ensure equity right across our global workforce.  

    In addition to a competitive base pay, we provide all team members with additional benefits, which reflect our values and ideals. Please note that additional benefits may apply depending on the work location and, for more information on these, you can ask in the later stages of the recruitment process.

    • Fully remote working environment - we’ve been working remotely since 2004!
    • Personal learning and development budget of 2,000USD per annum
    • Annual compensation review
    • Recognition rewards
    • Annual holiday leave
    • Parental Leave
    • Employee Assistance Programme
    • Opportunity to travel to new locations to meet colleagues at ‘sprints’
    • Priority Pass for travel and travel upgrades for long haul company events

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    Salesforce Engineering Manager, Commercial Systems

    The role of a Salesforce Engineering Manager, Commercial Systems at Canonical

    This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

    The Commercial Systems unit has several areas of responsibility spread across six engineering teams, closely collaborating with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are at the heart of Canonical business and Salesforce plays an integral role in it.

    The Salesforce team is responsible for the development and configuration of Canonical’s Salesforce instance. The team’s mission is to deliver first-class experience to the Sales and business operations teams relying on Salesforce, while achieving the highest engineering standards expected of any engineering team at Canonical.

    We are looking for an engineering manager with senior-level engineering experience in Salesforce, who strives for the highest engineering quality, seeks improvements, continuously develops their skills, and applies them at work. This is an exciting opportunity to lead a change, leverage the latest Salesforce features and best practices, and put them into practice, while keeping the Salesforce instance lean and maintainable.

    Location: This role will be based remotely in the EMEA region.

    What your day will look like

    • Lead a team of engineers delivering solutions leveraging the Salesforce platform
    • Seek improvements to established processes, designs, and engineering solutions
    • Collaborate on business analysis and technical designs
    • Provide Salesforce subject matter expertise to business customers and cross-functional teams
    • Deliver engineering solutions leveraging the Salesforce platform

    What we are looking for in you

    • Bachelor's degree or equivalent in Computer Science or a related engineering field
    • Experience with Salesforce development and integrations
    • Experience as a hands-on engineering manager or a team lead
    • Excellent verbal and written communication skills in English
    • Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
    • Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels

    Additional skills that you might also bring

    • Experience as a software developer in a high-level language - preferably Go or Python
    • Experience in a business role such as sales, finance, or operations

    go to method of application »

    Engineering Manager, Commercial Systems

    The role of an Engineering Manager, Commercial Systems at Canonical

    This engineering management role is an opportunity for a technologist with a passion for Linux and Ubuntu to build a career with Canonical and drive the success of the business. If you have an affinity for open source development, then you will enjoy working with some of the best people in the industry at Canonical.

    Our new Commercial Systems unit is conceived as five engineering teams that closely collaborate with other engineering and business teams at Canonical. Services designed, developed, and operated by the Commercial Systems unit are used by millions of machines all over the world. Apply here if you would like to run one of these teams. They cover the following areas:

    A contracts service. We develop and operate a contracts service that, among others, supports the authentication, authorization, and delivery of Extended Security Maintenance (ESM) at scale to a wide range of devices spanning from individual systems to large enterprise fleets running in cloud environments via Ubuntu Pro. This service also delivers certain contract-based services, like our kernel live patches.

    JAAS/Identity/Livepatch. We take the operational scalability of Juju, Canonical's solution to public, private, and hybrid-cloud application management and orchestration, to the next level by developing JIMM (Juju Intelligent Model Manager) and Candid (open source identity manager) that enable organizations to operate clusters of Juju-enabled clouds at a scale. In addition to that, we deliver the Livepatch client package and the Livepatch server backend that integrate with the contracts service to deliver live patches for the Linux kernel.

    Data lake and SAAS integration. The third major area is related to internal business operations. We develop and operate several data warehouses, including data ingestion pipelines, used by operations and data analytics teams. In addition to that, we help internal business units to automate processes across a number of software solutions and integrate with a number of SaaS solutions to ensure a smooth flow of data.

    Integration with public clouds. The fourth major area or responsibility lies in integrating the contracts service with public clouds, such as Azure, AWS, and GCP, to deliver customers a seamless SAAS experience at the OS level, including access to Extended Security Maintenance and support offerings provided by Canonical personnel.

    Salesforce. The fifth major area is centered around Salesforce. Our team of Salesforce engineers and administrators ensures that business operations teams have the right data at a hand and the right business processes in place. The team works closely with the four engineering teams and provides subject matter expertise.

    We are looking for software engineering managers, ideally with strong background in Go, Python, who have the drive and energy to lead a team of engineers in delivering and operating these capabilities at scale, ensure the highest engineering quality, sharpen team skills, and work with us to define the future of open source.

    Location: This role will be based remotely in the EMEA region.

    What your day will look like

    • Lead a team of software engineers implementing and operating software solutions
    • Provide engineering and process guidance to engineering teams
    • Actively seek improvements to established processes, designs, and solutions
    • Collaborate with peers and cross-functional teams
    • Code in Go or Python

    What we are looking for in you

    • Bachelor's degree or equivalent in Computer Science or a related engineering field
    • Experience as a software developer in a high-level language - preferably Go or Python
    • Experience as a hands-on engineering manager or a team lead
    • Experience building, deploying, and operating distributed systems and APIs
    • Excellent verbal and written communication skills in English
    • Ability to collaborate remotely with a diverse set of team members and stakeholders, remain highly motivated, productive, and organized in a fully remote environment
    • Ability to travel to international destinations for one week at a time, approximately 2-4 times per year. Locations prior to the global pandemic included New York, Seattle, London, Cape Town, Budapest, Berlin, Montreal, and Brussels

    Additional skills that you might also bring

    • Experience developing for and deploying on Ubuntu Linux in public clouds
    • Experience integrating authentication & authorization, financial, public cloud or marketplace systems
    • Experience with Salesforce development/integration or APEX

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    Golang Engineer

    What your day will look like

    • Design and implement well-tested and documented software in Go
    • Debug and fix issues encountered by your users
    • Participate in our engineering process through code and architectural reviews
    • Collaborate with community and colleagues on technical specifications
    • Seek improvements to engineering and operations practices
    • In some cases, deploy and operate services developed by the team
    • Contribute to the success of your product through technical advocacy

    What we are looking for in you

    • An exceptional academic track record from both high school and university
    • Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
    • Drive and a track record of going above-and-beyond expectations
    • Well-organised, self-starting and able to deliver to schedule
    • Professional manner interacting with colleagues, partners, and community
    • Experience designing and writing high-quality Golang software on Linux
    • Experience with and passion for Linux at the system level
    • For more senior roles, experience building, deploying, and operating distributed systems and APIs
    • Professional written and spoken English 
    • Experience with Linux (Debian or Ubuntu preferred) 
    • Excellent interpersonal skills, curiosity, flexibility, and accountability 
    • Passion, thoughtfulness, and self-motivation 
    • Excellent communication and presentation skills 
    • Result-oriented, with a personal drive to meet commitments 
    • Ability to travel twice a year, for company events up to two weeks each

    Additional skills that you might also bring

    • Experience developing for Ubuntu Linux
    • Experience with Juju, LXD, Microk8s, Snapd, Ubuntu Core, Ubuntu Pro
    • Performance engineering and security experience

    go to method of application »

    Community Engineer

    The role of a Community Engineer at Canonical

    The Ubuntu Community team at Canonical enables community leaders and participants to get things done in the project, coordinating with Canonical teams and ensuring that community processes are efficient and well run. We don't do the work of the community, but we facilitate that work to ensure that energetic and ambitious community members with their own vision of open source can benefit from the work Canonical does and bring their own flavour of Ubuntu into being, to meet the needs and express the interests of their community.

    This is an exciting opportunity for a technically proficient person who is passionate about open source software, Linux, and sustainable community building.

    In this role, you will support community initiatives with your technical skills and strong organizational skills. You can get into the trenches with developers to smooth processes and integrate community plans with Canonical plans for maximum impact. You can encourage and facilitate the creation of new technical projects that enhance the community contribution experience, and you can represent community interests to Canonical teams.

    You will support and engage with volunteer developers in the Ubuntu community, addressing their concerns and helping them to create successful tools. You will help to ensure their success and the overall autonomy and sustainability of the project. This role is likely a good fit for someone with experience in DevOps, Software Development, Testing or QA, package management, container technology. You will definitely need to be technically skilled with Linux.

    You will provide the content and technical support to ensure the community stays engaged and informed. This will include regular blog and social media posts about community initiatives, events, accomplishments, and collaborative efforts between Canonical and the Ubuntu community.

    You will communicate effectively with developers and software engineers and represent not only the Ubuntu community but Canonical as a contributor to the wider Linux ecosystem. Our team attends conferences and expos, and talks about technical community projects and their development processes.

    Location: This is a Globally remote role.

    What your day will look like

    • Collaborate proactively with a distributed team
    • Write high quality content to promote and support community initiatives
    • Discuss ideas and collaborate on finding good solutions to community problems
    • Work from home with global travel 2 to 4 weeks for internal and external events
    • Potential opportunity to travel more if you wish
    • Nurture community contributions to Ubuntu
    • Engage with the Ubuntu community through AskUbuntu, IRC, social media, conferences, etc
    • Represent Ubuntu via speaking engagements at events and conferences.

    What we are looking for in you

    • You love technology and working with brilliant people
    • You are curious, flexible, articulate, and accountable
    • You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
    • You have experience with developer tools and open source projects
    • You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc)
    • You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology
    • You can work autonomously and assume full ownership of objectives as needed
    • You can be flexible with your time and enjoy working with new technology in a fast-paced environment
    • You are experienced working with open source communities and understand the workflow of volunteer contributors

    Additional skills that you might also bring

    • Experience with community management
    • Experience with Developer advocacy
    • Experience as a software developer
    • Examples of contributions to the Ubuntu Community
    • Experience with contributing to open source projects

    go to method of application »

    Developer Relations Manager

    The role of a Developer Relations Manager at Canonical

    The Developer Relations team at Canonical engage with community and enterprise software developers to help them embrace the Canonical approach to open source. We enable community developers and ISVs to deliver their applications to millions of Linux users and devices as snaps, charms, debs and Docker images. We also bring their feedback to engineering teams at Canonical for continuous improvement.

    As a Developer Relations Manager, you will lead a team of developer relations engineers who engage with developer communities and ISVs to help them reach the Ubuntu ecosystem. Typically we help them shape their snaps, charms, or Ubuntu-based Docker images, and ensure that Ubuntu is fully enabled in their CI/CD pipelines.

    This is a role that requires strong technical grounding in software engineering, Linux and open source communities, container technologies and devops. It is also a management role that requires judgement, empathy and drive. You and your team will represent not only the Ubuntu community but also Canonical as a contributor to the wider Linux ecosystem. You will lead a distributed team and travel internationally 2-4 times per year for engineering sprints, community summits, industry events, and strategic planning sessions.

    Location: This is a Globally remote role.

    What your day will look like

    • Build and lead a developer relations team at Canonical
    • Gain a deep understanding of snaps, Juju charms, or Docker containers
    • Grow the developer community by attracting software developers and ISVs to the platform
    • Create content to scale up adoption, demonstrate best practices, and showcase new features
    • Provide input to development teams at Canonical based on feedback from ISVs, developers, and the wider community
    • Collaborate with software developers, product managers and technical writers on developing documentation
    • Write ecosystem specific guides, tutorials, release notes, and white papers
    • Curate existing documentation, performing periodic reviews, triage user feedback/bug reports and determine priorities for remedial work
    • Engage with the community through various means, including discourse, IRC, social media, conferences, etc
    • Identify relevant influencers and devising plans on how to effectively engage with them
    • Deliver training workshops in person and remotely
    • Represent the platform via speaking engagements at industry events and community conferences

    What we are looking for in you

    • You love technology and working with brilliant people
    • You are curious, flexible, articulate, and accountable
    • You value soft skills and are passionate, thoughtful, and self-motivated
    • You have experience with developer tools and open source projects
    • You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc)
    • You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology
    • You can work autonomously and assume full ownership of objectives as needed
    • You can be flexible with your time and enjoy working with new technology in a fast-paced environment
    • You are experienced working with open source communities and understand the workflow of volunteer contributors

    Additional skills that you might also bring

    • Experience as a software developer
    • Examples of contributions to the Ubuntu Community
    • Experience with contributing to open source projects

    go to method of application »

    Developer Relations Engineer

    What your day will look like

    • Contribute to product management team meetings
    • Maintain conversations with developer community members
    • Engage on IRC, social media, product forums, meet-ups and more
    • Collaborate across Canonical teams
    • Solve specific technical problems that users or colleagues have identified
    • Contribute to technical documentation
    • Work on technical articles, presentations or workshops 
    • Identify new opportunities in developer experience
    • Present at conferences, meetups or technical events

    What we are looking for in you

    • An exceptional academic track record from both high school and university
    • Undergraduate degree in Computer Science or STEM, or a compelling narrative about your alternative path
    • Drive and a track record of going above-and-beyond expectations
    • Developer with a demonstrable engagement in open-source software
    • Well-organised, self-starting and able to deliver to schedule
    • Professional manner interacting with colleagues, partners, and community
    • Experience of Linux software packaging (deb, rpm or snap)
    • Contributor to open-source communities, software and documentation
    • An engaging, vivacious speaker and presenter
    • Effective, tactful, empathetic and confident
    • Builds trust, relationships and confidence
    • Result-oriented, with a personal drive to meet commitments 
    • Ability to travel twice a year, for company events up to two weeks each
    • Ability to travel in addition to upstream and industry events

    Additional skills that you might also bring

    • Experience in a developer advocacy or community role
    • Ops and system administration experience
    • Performance engineering and security experience

    go to method of application »

    Engineering Director, Community

    The role of an Engineering Director of Community at Canonical

    As the Engineering Director of Community you will have a broad impact and responsibility for growing community engagement and processes across all of engineering. If you want to define what building the next generation of open source community looks like, this is the role for you.

    You will be responsible for assisting various teams at Canonical in broadening their community engagement activities. You will ensure that all engineering teams make community an important aspect of how they do what they do. You’ll provide assistance to new and existing contributors seeking to get involved or expand their role, and connect community contributors with mentors. You will organise cross-team participation in community events and mentoring.

    Outside of those responsibilities you will assist the Ubuntu community team in ensuring community processes are high quality and consistently implemented.

    Location: This is a Globally remote role.

    What your day will look like

    • Collaborate proactively with multiple distributed teams
    • Help engineering teams establish and achieve community engagement goals
    • Establish consistency in community process, engagement, and interaction across engineering
    • Influence others and represent technical insight to customers and other engineers
    • Spend a significant amount of time mentoring others and providing cross-team input
    • Work from home with global travel 4 to 6 weeks for internal and external events
    • Collaborate with the developer advocates and PR teams at Canonical to promote Ubuntu and related technologies via blogs and social media
    • Identifying relevant influencers and devising plans on how to effectively engage with them

    What we are looking for in you

    • You have a long history and clear public record of community engagement, particularly with open source communities
    • You are capable of representing Canonical / Ubuntu externally
    • You have experience leading successful projects and teams
    • You are an articulate communicator
    • You are comfortable preparing and giving presentations
    • You love technology and working with brilliant people
    • You follow industry trends and new technologies
    • You understand and value how you do what you do, as well as what you do
    • You have strong collaboration and influencing skills
    • You are curious, flexible, articulate, and accountable
    • You value soft skills and are passionate, enterprising, thoughtful, and self-motivated
    • BS/BA or equivalent in Computer Science, Technical Communication, English, or a related field

    Method of Application

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