Job Vacancies at Old Mutual Kenya

Job Description

• Accountable for the Money In Money Out (MIMO) Function in the organization through supervised staff.
• Carries overall responsibility for the Treasury Operations, Receipting and allocations of transactions, payments (claims, Medical providers, suppliers, commissions, staff, statutory, taxes etc), Health provider reconciliations, supplier reconciliations, bank reconciliations, control accounts reconciliations and balance sheet substantiation of transactions emanating from MIMO activities.
• Develops and implements the MIMO strategy and contributes to implementation of the overall Finance Operations strategy.
• Accountable for MIMO processes documentation, processes standardization and processes automation geared towards transformation of the MIMO environment to drive efficiency and seamless customer experience.
• Responsible for maintaining continuous, complete and accurate accounting records emanating from MIMO activities for trail and audit purposes.
• Responsible for all payments (claims, Medical providers, suppliers, commissions, staff, statutory, taxes etc), for the group i.e. client and shareholder related payments whilst ensuring that this follows laid down procedures to mitigate against delays, incorrect/wrongful pay-outs and fraudulent payments.
• Responsible for timely and accurate health service provider reconciliations and supplier reconciliations to substantiate creditors liability.
• Proactive open batch management to ensure all journals are posted before month end closure.
• Robust and prudent cash flow management through establishing business cash requirements and investment of surplus funds to ensure optimal liquidity management.
• Accountable for Treasury Operations i.e. Liquidity management, yield enhancement, suspense accounts management, bank reconciliations, asset reconciliations, Treasury control accounts reconciliations, bank mandates and bank relationship management
• Responsible for receipting and allocation of premiums, reinsurance and rental income across all gateways i.e. bank statements, Mpesa, DD and check off
• Manage the Premium Collection activities in ensuring that the process is done efficiently i.e. affordability, Cancellations/Stoppages, Submissions, Collections and allocations to the client accounts
• Review of the various Agent Commission process in ensuring that the process has been effective and efficient before having Sign Off on the Final EFT File for upload in the Bank. Commission is to be paid to the Agents as per the agreed SLA.
• Review the Re-assurance Payment files in ensuring that it is line to the Treaty arrangements and payments are made in a timely manner
• Ensure that the re-assurance Claim recoveries are done and same allocated to the relevant Ledgers within the system for the purpose of reporting
• Ensuring that the Annual Profit Commission Statements are done and collection for the same effected within reasonable time
• Responsible for Balance sheet substantiation of the MIMO ledgers through timely and accurate posting of transactions to the general ledgers and control accounts reconciliations of MIMO ledgers
• Custodian of MIMO policies and procedures and promoting adherence to company values within the team.
• Accountable for delivery of MIMO service level agreements.
• Development and implementation of MIMO MIS and dashboards to measure service delivery and team performance.
• Improve internal controls and de-risk the MIMO environment to minimize operational loss.
• Maintain zero unsatisfactory audits status by putting in place sufficient mitigation action-plans to minimize MIMO risks and clearance of all audit management letter items.
• Risk management in MIMO Function.
• Liaison with auditors on MIMO matters and implementation of the management letter items relating to MIMO.
• Represents MIMO on business projects.
• Continuous engagement with all internal and external stakeholders to ensure that proper financial records are maintained and opportunities to enhance business relationships are harnessed.
• Talent growth, staff motivation, creation of appropriate culture, staff development, succession planning and mobility of staff within MIMO.
• Management of the MIMO team to create a high-performance culture.

Skills

Banking Relationships, Financial Operations, Operational Strategies, Reconciliations, Treasury Management

Closing Date: 20 March 2023

go to method of application »

Job Description

The incumbent will be responsible for enforcing underwriting controls in the Branch including on-barding, issuing certificates, booking of business, documentation, Implementing underwriting guidelines, processes and procedures to ensure quality underwriting and business, ensuring profitability of the branch through quality control and on-boarding, ensuring quality documentation, timely turn around and maintaining excellent customer service and retention support.

KEY TASKS AND RESPONSIBILITIES

• Enforce underwriting controls
• Ensure compliance with underwriting guidelines
• Debiting of premiums and processing of policy documents within set timelines
• Debiting and processing of renewal endorsements
• Processing and checking of underwriting Documents
• Issuing of Endorsements
• Issuing of Motor Certificates
• Issuing and signing of yellow cards
• Review and dispatch of notices within set TAT
• Ensure work is done within the set standards of service – Customer service charter
• Do a detailed weekly mail reports on outstanding work.
• Give quality customer service to all our clients.
• Safe keeping yellow cards.
• Daily scanning and indexing of mails
• Issuance of valuation letters and follow up
• Adherence to the credit control policy
• Follow up renewals and reporting on status
• Processing of client and Bank refunds
• 100% Adherence to the authority matrix
• Adherence to the underwriting guidelines and memos
• Ensure registry is fully maintained in an orderly and is up to date
• Ensure compliance of AML and PEP guidelines
• Ensure cross sale and up sale opportunities are maximized.
• Premium receipting of Mpesa, VISA and cheque payments and ensure cheques are banked on time -GI and Medical
• Issuing customers with updated/ correct customer statements
• Assisting clients with claims reporting (both GI & Health) and follow ups with Head office
• Onboarding of retail medical clients and ensuring the customers receive medical cards
• Perform any other duties as may be required by the management.

SKILLS AND COMPETENCIES

• Basic Underwriting skills
• Customer service skills
• Good Communication Skills
• Computer Literate

QUALIFICATIONS, KNOWLEDGE & EXPERIENCE

• Business Related Degree
• Advanced Industry Qualifications/ C.O.P
• 1 year’s experience in the Insurance Industry

Closing Date: 22 February 2023

go to method of application »

Job Description

The incumbent will be required to oversee all business development activities, achievement of set business targets, promote growth while ensuring amicable mutually beneficial business relationship with our clients

PRINCIPAL ACCOUNTABILITIES

• Implement the business development and plan 
• Participate in negotiations and discussions on prospective business
• Facilitate  product  presentations
• Prepare  quotations, and authorize within specified limits
• Prepare BD activity reports
• Assist in development and implementation of new products

SKILLS AND COMPETENCIES

• Excellent communication and negotiation skill
• Excellent interpersonal relations skill
• Extensive networking with corporate organizations and medical intermediaries
• Good analytical skills

KNOWLEDGE AND EXPERIENCE

• Degree in a Business-related course
• Progress towards ACII or equivalent
• 3 years’ experience in a similar role

Closing Date: 22 February 2023

go to method of application »

Job Description

This role is responsible for providing analytical support to the human capital function. The Consultant will collect, compile, and analyze HC data, metrics, and statistics, and apply this data to make recommendations related to reward, recruitment, retention, and talent management. The role is also responsible for development of the reward strategy, Human Capital Reporting and providing compliance oversight to the Human Capital function.

KEY TASKS AND RESPONSIBILITIES

Reporting & Data & Analytics

• Drive data driven insights to support management in decision making on talent management to address current and future business needs.
• Develop and prepare various management reports including board reporting, that support decision making
• Develop and review all reporting templates
• Analyzing and interpreting data to communicate market trends and industry predictions
• Turning these trends into a strategy plan- identifying areas of growth and offering business solutions
• Management of all HR system i.e., workday, hummingbird etc. to ensure data accuracy
• Support various HC functions i.e., talent, culture, business partners in developing the various metrics i.e., culture scores, performance metrics etc.
• Workforce planning to ensure that the business is adequately resourced to deliver on the business plan
• Support in the development of the human capital strategy and tracking of the delivery of the same
• Ensures compliance with data privacy regulations and best practice

Reward

• Support in the development of the reward strategy across East Africa, by preparation of the ARR & STI proposals in line with the annual reward cycle
• Work with the reward consultant to review complex and executive pay proposals for new hires, retention offers etc. in line with policy
• Support in the annual salary reviews for the business to ensure that we remain relevant and competitive.
• Conduct salary surveys to support the business in ensuring that we identify trends and implement new reward practices to ensure we can attract and retain talent.

Compliance Oversight

• Conduct health checks on our compliance level on various policies.
• Manage Cura and coordinate with the HCBPS to ensure closure of identified Risk.
• Custodian of the HC Audit reports and follow through to ensure compliance on identified gaps
• Build positive working relationships between human capital & business
• Any other duty as assigned from time to time

SKILLS AND COMPETENCIES

Technical Skills

• Proficient in MS Office; knowledge of HRMS is a plus
• Ability to draw conclusions from data and make business predictions
• Excellent communication
• Interpersonal skills
• Problem-solving and decision-making aptitude
• Strong ethics and reliability

Generic Competencies:

• Planning and Organizing
• Analytical Thinking & Risk Management
• Process Discipline and Quality Orientation
• Decision Making
• Business Acumen
• Strategic Orientation
• Result Orientation
• Developing Self/Others
• Culture sensitivity on Diversity, Equity and Inclusion

QUALIFICATIONS & EXPERIENCE

Required Experience

• 5 years’ experience
• Sound Knowledge of Human Resources (Recruitment, training & development etc.)

Educational Requirement

• Bachelor’s Degree in a business-related field 
• Diploma in Human Resources
• HR Certification

Closing Date: 21 February 2023