Jobs at World Health Organization

PURPOSE OF THE POSITION

The purpose of the position is to support the effective delivery and implementation of strategic and effective procurement services that reflect best practices in international public procurement and compliance with WHO procurement policy, regulations, and procedures. The position provides specialized knowledge, guidance, and support to WHO technical Departments for the planning and implementation of compliant procurement of a range of services in WHO AFRO.

Description Of Duties

Under the direct supervision of the Team Leader, Procurement Cooperation, the incumbent:

• Provides guidance to internal clients on procurement procedural matters and on developing adequate Terms of Reference and Requests for Proposal.
• Provides ongoing guidance to Technical Units to ensure compliance with procurement policies and processes, advising on the tender processes, contractual and financial tools, contractual matters, contracts management and administration related to the procurement of services.
• Conducts High Value Requests for Proposals on the eTendering system in close collaboration with HQ Requesting Units: reviewing tendering documents, conducting the formal screening of proposals, ensuring proper communication with bidders, organizing presentations, and Bid openings.
• Carefully tracks progress and follows up with the Requesting Units on the processing of their tenders.
• When required participates as an evaluation panel member for Requests for Proposals, including (but not limited to) the financial evaluation of high value Requests for Proposal.
• Contributes to the delivery of procurement training for WHO Headquarters staff of all levels.
• Contributes to the development and dissemination of communication tools to enhance knowledge of procurement principles and policies in HQ.
• Publishes tender documents on the United Nations Global Marketplace (UNGM) after having checked their quality.
• Participates with or in place of the supervisor in meeting with suppliers or technical units.
• Liaises with Technical units and assists in facilitating the interface between technical units and Supply (including its processing Team).
• Actively contributes to the development of new tools or operating procedures.
• Performs other related duties as assigned.

Required Qualifications

Education

Essential:

• First university degree in public procurement, business administration, or other field closely related to the position from an accredited/recognized institution.

Desirable

• Certified training in procurement (CIPS or equivalent).

Essential

Experience

• A minimum of five years’ experience in the area of procurement, preferably in the field of Services procurement.
• Experience working at the international level.
• Sound knowledge of best practices of procurement.

Desirable

• Experience using Oracle Enterprise Resource Planning or similar packages.
• Experience in delivering trainings.

Skills

• Strong skills and knowledge in the area of international supply and procurement.
• Excellent knowledge of best practices of services procurement.
• Strong interpersonal skills to work with people across the organization, ability to instill confidence, negotiate, and implement change.
• Demonstrated ability to act independently and exercise sound judgment.
• Ability to work closely with international officials at all levels.
• Excellent English writing and editing skills.

Desirable

• Demonstrated knowledge of UN procurement principles and practices.
• Proven skills in project planning.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Moving forward in a changing environment

Use Of Language Skills

• Required: Excellent knowledge of English.
• Knowledge of another UN official language would be an asset

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PURPOSE OF THE POSITION

In the context of the WHO Health Emergencies Preparedness and Response (EPR), at sub regional and hub level, the incumbent will oversee the provision of a well-rounded logistics and operations support services that enables WHO successfully implement a rapid, fully functional IMS throughout the full cycle of the incident. Supervise the transport, customs clearance, delivery, storage and management of material assets for the emergency preparedness, recovery and response activities; establishes functional offices, housing and storage facilities at both national and sub-national levels as required.

Description Of Duties

During deployment, the duty station may change, and duties may be modified, based on the technical needs of the Programme. Strategy & management actively participate in the overall management of the WHO emergency response by providing the incident manager with an OSL strategy to ensure the effective integration of logistics operations into WHO's and the health cluster's overall incident management system. Plan an end-to-end, timely, and efficient provision of quality and adequate equipment and consumables to support emergency response operations, aiming to reduce the consequences of crises on health systems and populations. Establish partnerships, operational synergies, and coordination of the logistics response, at national level, to ensure effective management of an outbreak and/or health emergency incident, ensuring close engagement with the national authorities and partners in both the Health and Logistics Cluster (or similar coordination structures). Lead and manage the OSL field incident management team, ensuring compliance of the services provided with the OSL procedures and the WHO/OSL Quality Standards.

Supply Chain Management

In compliance with the WHO rules and regulations, based on a comprehensive forecast of the supply needs and whenever possible with the support of the UN partners present (WFP and logistics cluster):

• Plan and oversee the effective transportation, delivery, and storage of national and international operational support and programme supplies, for WHO's incident management operations in the field.
• Liaise with responsible officials on the timely and efficient customs clearance, reception of international supplies, adapt existing or develop, and implement inventory/stock control management mechanisms; develop and apply monitoring tools, and reporting systems.
• Supervise the maintenance of the required stockpiles of essential incident management equipment, e.g., personal deployment material, radios, satellite telephones, IT equipment, etc.
• When required, support the national authorities inleading and coordinating the national distribution plan of essential items to the health facilities network.

Operation's Support

• In close collaboration with the WHO Administrative Officer, coordinate the establishment of the required field offices and telecommunication network capacity in compliance with WHO rules and procedures.
• Ensure adequate staff transportation means and organizational setup. In compliance with WHO standards, supervise the fleet management procedures including planning, maintenance, monitoring, and reporting.
• In close cooperation with the Field Security Officer, ensure that appropriate and safe living conditions are provided to the WHO deployed staff and responders.

Health Logistics

Manage a robust organizational model and adequate means to support WHO mobile/ambulatory health activities. Oversee that health facilities supported by the WHO are adequately set and equipped up to standard to sustain the medical activities conducted. Provide adequate support to the laboratories (supported by WHO) including an adequate supply of renewable items and safe transportation of samples when required. Ensure, for all health activities supported by the WHO, that water sanitation, and infection control required activities are in place and up to standards.

Security Support

• Cooperate with the Field Security Officer in ensuring the well-being, security, and safety of the WHO team members and responders providing the organization with the required means and setup to ensure applicability of the WHO site event risk reduction policy.
• Proactively participate in regular field assessments to monitor supply management, stock movements, and storage conditions.
• Conduct field visits to assess locations/buildings to be selected for the establishment of WHO field offices in compliance with MOSS rules and procedures.

Other:

• Perform any other related incident-specific duties, as required by the functional supervisor.

Required Qualifications

Education

• Essential: Master's level university degree in public or business administration, logistics management or engineering from an accredited/recognized institute.
• Desirable: Professional certification/qualification in areas such as transport, distribution and supply chain management. Degree or training in information management systems and their application to logistic, transport or supply management and monitoring.

Experience

• Essential: At least seven years' related experience, at the national and international levels, in managing emergency logistics operations and supply operations in international organizations/institutions, part of which in the field supporting emergency humanitarian operations
• Desirable: Prior working experience with WHO, UN agencies, health clusters partners, recognized humanitarian organizations or with an international nongovernmental organization.
• Experience or knowledge of import/export and customs administration

Skills

• Excellent analytical skills with the ability to coordinate activities and multitask.
• Excellent interpersonal skills with ability to negotiate with and convince officials with tact and diplomacy.
• Ability to write in a clear and concise manner, and to present factual information.
• Knowledge or understanding of WHO mandate and goals in the emergency incident management context.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences;
• Communication;
• Building and promoting partnerships across the Organization and beyond
• Driving the organization to a successful future

Use Of Language Skills

• Essential: Excellent knowledge of English
• Desirable: Knowledge of another UN official language would be an asset

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PURPOSE OF THE POSITION

• The ultimate mission of the supply unit lead (henceforth referred to as the “unit lead”) is to ensure that emergency-affected populations have access to timely and effective health services.
• This includes the procurement, supply, and transportation of materials and other medical and non-medical consumables for emergency preparedness, detection, and response activities.
• In the absence of the OSL manager, the unit lead may act as officer-in-charge.

Description Of Duties

The specific duties for the position include but are not limited to:

Strategic Planning, Coordination and Management

• Develop health supply chain management plans, processes, and tools to guide supply chain activities at the hub and country levels.
• Ensure that relevant staff within EPR are aware of and adhere to appropriate standards, procedures, and policies.
• Collaborate closely with counterparts at the respective hubs, regional office, headquarters (HQ), as well as other WHO partners.
• Manage and motivate staff.

Supply chain management (procurement, custom clearance, transport, distribution etc.)

• In compliance with the WHO rules and regulations, based on a comprehensive forecast of the supply needs, plan an end-to-end and timely provision of adequate supplies, equipment, and consumables for the health emergency operations.
• Facilitate customs clearance, reception, transportation, storage, and distribution of supplies to the respective areas and populations.
• Manage and minimize the risks (for example operational or reputational) that could affect or interrupt the supply chain.
• Develop new and existing relationships with suppliers.

Warehousing and stock management

• Oversee WHO warehouses and inventory; implement stock control mechanisms at hub level and country level.
• Maintain the required stockpiles of essential medical items and equipment at hub level and country level.
• Undertake regular field assessments to monitor supply management, stock movements, and storage conditions at hub and country levels.
• Collaborate with the health logistics unit lead to ensure all quality standards are met.

Operations support

• Collaborate with operations unit lead to ensure that adequate operations support is provided to emergency preparedness and response activities (i.e., Housing, transport, etc.).
• Collaborate with other OSL unit leads to set-up country offices, in coordination with other unit leads.
• Supervise the management of the fleet vehicles at hub level.

Monitoring, evaluation, and learning

• Monitor and report regularly to the OSL manager, drawing their attention to needs, gaps and problems, and proposing remedial actions.
• Document best practices for operations management processes and ensure lessons learnt are shared across the organization.
• Collaborate with M&E teams to ensure reporting in due time and form.

Required Qualifications

Education

Essential:

• A Master’s level university degree in supply chain or other related fields (i.e., business business administration, logistics, transport, etc.)

Desirable

• Training and Certification in ERP
• Professional certification in Supply Chain, SCOR, CIPS, etc.
• Leadership or management training

Experience

• At least 10 years of operational experience in managing supply chain in emergency operations context.
• Experience coordinating supply chain during major operations such as emergency outbreaks, peace operations, large medical and or food distribution industries.
• Prior work experience within a recognized humanitarian or international non-governmental organizations.
• Experience in using SAP/ERP systems in a large organizational setting.

Desirable

• Experience working in a regional setting in support of multiple offices is desirable.
• Familiarity with Incident Command System (ICS) and Incident Management System (IMS).

Skills

The candidate will have a thorough knowledge of:

• Emergency planning and preparedness at the local, and regional levels.
• The background and objectives of emergency management programs, administrative practices, and procedures.
• Excellent knowledge of Microsoft Office applications.
• Demonstrated IT skills with emphasis on databases management to monitor supplies and inventory and forecast needs.

The Candidate Will Have a Strong Ability To

• Set priorities, meet critical deadlines, and follow up on assignments with minimum direction.
• Communicate professionally and effectively, both verbally and in writing, with co-workers, high-level officials, public organizations, and the public to exchange or convey information.
• Exercise sound independent judgment within established policy and procedural guidelines.
• Prepare clear, concise, accurate, and effective reports, correspondence, informational packets, and other written materials.
• Perform superior organizational, project management, problem-solving, and multi-tasking skills.
• Maintain composure and function effectively in potentially challenging circumstances.
• Logically analyze problems, interpret data, determine alternatives, and propose solutions.
• Engage with a variety of individuals from various socio-economic, cultural, and ethnic backgrounds.
• Remain calm under pressure and maintain a reserved disposition when dealing with a crisis, so as not to provoke further worry in others.
• Be adaptable and able to make quick decisions as situations change/evolve.
• Anticipate hazards and issues that might arise during an emergency to prepare for contingency.
• Perform detailed data and information analyses and make recommendations.

WHO Competencies

• Teamwork
• Respecting and promoting individual and cultural differences
• Communication
• Creating an empowering and motivating environment
• Building and promoting partnerships across the organization and beyond

Use Of Language Skills

• Essential: Excellent knowledge of English
• Desirable: Knowledge of another UN official language would be an asset