Careers at Equity Bank Kenya

Key Accountabilities

Accountability: Operational Plan [ 35%]

• Keeping and maintaining proper and accurate records of all commodities taken as collateral for lending to clients under the Structured Trade Finance portfolio.
• Processing of client product release requests including checking the documentation and preparation of release orders.
• Reconciliation of records relating to commodities held under collateral management against balances and scheduled reports from collateral managers.
• Prepare and implement Stock Monitoring or Collateral Management Agreements as outlined in the Facility Agreements to ensure the Bank’s security is monitored and still valuable.
• Support the day-to-day operational activities of trade finance and ensure transactions are processed promptly and accurately and within policy guidelines
• Processing of incoming and outgoing enquiries, instructions, physical documents with clients to fulfil the Service Level Agreement (SLA) standards agreed with internal and external stakeholders.
• Attend to customers’ queries and advise on trade finance - related matters including generating drafts for LCs and Guarantees
• Act as control point to ensure all bank and regulatory requirements are fulfilled Pre- and post-transaction monitoring.
• Liasing with Legal department on drafts not within the bank approved format

Accountability: Portfolio Management & Monitoring [30%]

• Monitoring the Bank’s Structured Trade Finance portfolio to ensure adherence to approved terms and conditions as set out in the relevant term sheets.
• Custody and maintenance of term sheets for all Structured Trade Finance facilities.
• Portfolio management and daily reconciliation of trade finance transactions i.e. guarantees, letters of credit, documentary collections and trade loans.
• Periodic monitoring and supervision of facilities to ensure borrower is adhering to the terms and conditions outlined in the facility agreement.
• Deliver financial targets for the Trade business in the countries, whilst positioning the Bank’s trade products revenue growth for medium term.
• Manage Cost-to income ratios for the business to ensure they are aligned with the countries objectives.
• Price deals appropriately in order to ensure the attractiveness of the deal to FI clients and that the return is commensurate with the risk and that the bank’s return is maximized.
• Obtain adequate credit facilities and support in set up of appropriate credit lines for local & foreign banks on best terms ensuring that the bank achieves a same day TAT for setting up Limits.

Accountability: Quality Assurance and compliance [20%]

• Carry out periodic compliance updates to ensure the documents under file are up to date and the bank is still covered when availing funds/instruments to the clients.
• Develop in-depth understanding of the trade business [trends & threats], the local economic/regulatory drivers and ensure all transactions have an updated risk profile.
• Assist in the implementation of internal and external audit recommendations related to portfolio management.
• Build and maintain a productive and strategic trade products relationship with local trade Customers in our presence /non-presence market and other parts of the world in order to drive the development and delivery of trade business for the bank.
• Champion the delivery of consistent, seamless and trusted customer service to ensure business retention and support from relevant stakeholders including financial institutions.
• Responsible for driving all the Trade business tactical strategies including all the initiatives identified in the Trade Strategy & the Financial Institution Trade Products Papers.
• Responsible for Trade products reviews and enhancement.

Accountability: Business Delivery[15%]

• Follow up on settlement of fees, commission and interest to ensure there is no income leakage on all trade related transactions.
• Gather and maintains market intelligence relevant to the Bank’s Structured Trade Finance business and share with the relevant stake holders, sales teams, product teams etc.
• Focus on transaction execution, facilitating enquiries and servicing clients’ requests, product development and maintenance, as well as reporting.
• Participate in external trade forums/seminars to enhance the bank’s visibility as a “Go To” Trade Bank.
• Identify impediment to booking trade deals and resolve with the assistance of interrelated areas in the bank to ensure the deals in the pipeline are booked.
• Provide input to product development and design of marketing and sales materials founded on understanding of Trade client’s needs, trends, and current operational environment.

Accountability: Stakeholders Management [10%]

• Regular physical inspection of warehoused commodities under the Structured Trade portfolio.
• Liaise and maintain good working relationship with both internal and external stakeholders i.e., Relationship Teams, Trade Operations, Legal, other Operational units and Clients embedded on good ethics and collaboration.
• Seek out relevant local and global partners to ensure that trade business delivers the relevant and holistic business proposition.
• Manage skills training and knowledge transfers within the team, including Intra & inter teams training and knowledge transfer within the business segments.
• Transfer and sharing of the best practice to ensure the teams receive appropriate training and development opportunities.
• Ensure we adhere to a high performing organisation profile and that the necessary tools are in place to maximise the ability of our people.

Qualifications
Education and experience

• B Degree in Commerce or equivalent
• Post graduate degree preferable
• 3 to 8 years’ experience in banking, Risk Management, Credit/portfolio Analysis, or Middle or Back-office roles in Trade related.
• Proven track record in Financial Institution business either as a Product Manager or a Relationship Manager
• Knowledge & Skills
• Strong analytical skills
• High quality written and verbal communication and presentation skills
• Excellent interpersonal skills
• Time Management
• Networking
• Enthusiasm and high level of drive
• Competencies
• Personal and interpersonal skills
• Positive attitude
• Technical knowledge
• Commercial effectiveness
• Control Environment
• Management and Leadership

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Job Purpose:

The Senior Manager, Cloud Engineering, plays a critical role in driving the strategic direction and technical design of cloud infrastructure and solutions within the organization. Their primary purpose is to lead a team of cloud architects in planning, designing, and implementing cloud-based systems that align with business objectives and leverage best practices. 

Key Deliverables: 

• Formulate and articulate the organization's cloud engineering strategy, ensuring alignment with business goals, technology trends, and industry standards.
• Lead the design and engineering of scalable, reliable, secure, and cost-effective cloud-based solutions.
• Provide technical guidance and mentorship to the cloud engineering team, promoting a culture of innovation and excellence.
• Work with stakeholders across IT, business units, and executive leadership to understand requirements, gather feedback, and align with architectural principles.
• Evaluate and select cloud service providers and technologies, negotiating contracts and partnerships to meet organizational needs.
• Establish and enforce governance processes and standards, ensuring compliance with policies, regulations, and industry best practices.
• Identify risks and vulnerabilities in cloud engineering and propose mitigation strategies to enhance security, resilience, and business continuity.
• Drive continuous improvement initiatives in cloud engineering practices and methodologies, staying current with emerging technologies and trends.
• Develop and maintain a comprehensive framework outlining principles, standards, and guidelines for cloud solutions.
• Create detailed blueprints and design documents for cloud-based systems, documenting architectural decisions and dependencies.
• Define and communicate technical roadmaps, outlining key projects, milestones, and resource requirements.
• Develop security and compliance documentation, including risk assessments, security controls, and compliance artifacts. 

Qualifications

Professional Experience & Certifications:

• 5 Years + of extensive experience in cloud infrastructure planning, design, and implementation.
• Strong expertise in cloud architecture, with a focus on Azure, AWS, or Google Cloud.
• Proficiency in designing scalable, secure, and cost-effective cloud solutions.
• Deep understanding of cloud service models (IaaS, PaaS, SaaS) and cloud migration strategies.
• Strong project management and organizational skills, with experience in leading complex cloud projects.
• Knowledge of DevOps practices, including CI/CD pipelines, infrastructure as code (IaC), and automated deployments.
• Excellent analytical, strategic thinking, and problem-solving skills.
• Strong leadership, communication, and team collaboration abilities.
• Bachelor’s degree in IT, Computer Science, Engineering, or a related field.
• Professional certifications in Cloud Architecture (e.g., Azure Solutions Architect, AWS Certified Solutions Architect, or Google Cloud Professional Cloud Architect).
• Advanced understanding of containerization and orchestration technologies (e.g., Docker, Kubernetes).
• Experience with infrastructure as code (IaC) tools (e.g., Terraform, ARM templates).
• Familiarity with DevOps tools and practices (e.g., Jenkins, Git, Ansible).
• Project management certification (e.g., PMP, PRINCE2) (optional).
• Good understanding of networking concepts and protocols (DNS, TCP/IP, DHCP, HTTPS, etc.).

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Job Purpose:

The Senior Network Engineer will be responsible for designing, implementing, managing, and maintaining our network infrastructure to ensure optimal performance and security. The Senior Network Engineer will also play a key role in mentoring junior engineers and collaborating with other IT teams to support business operations.

Key Deliverables:

• Design and deploy scalable, high-performance network solutions.
• Implement and manage network infrastructure, including routers, switches, firewalls, and wireless systems.
• Monitor network performance and ensure system availability and reliability.
• Perform network maintenance and system upgrades, including service packs, patches, hot fixes, and security configurations.
• Diagnose and resolve hardware and software networking issues.
• Ensure network security by implementing and maintaining security measures.
• Conduct regular network vulnerability assessments and audits.
• Collaborate with the security team to develop and enforce security policies and procedures.
• Maintain comprehensive documentation for all implemented networks and systems.
• Prepare and deliver reports on network performance, issues, and resolutions.
• Provide technical guidance and mentorship to junior network engineers.
• Collaborate with other IT teams to support and integrate network requirements for various projects and initiatives.
• Assist in developing and implementing disaster recovery plans and procedures.

Qualifications

Professional Experience & Certifications:

• Minimum of 5 years of experience in network engineering and administration.
• Proven experience with network design, implementation, and troubleshooting in large, complex environments.
• Extensive experience in designing, implementing, and managing datacenter networks.
• Strong knowledge of data center technologies, including switching, routing, load balancing, and storage networking.
• Experience with IP telephony (IPT) systems and collaboration tools.
• Familiarity with VoIP technologies, unified communications, and video conferencing solutions.
• Proven experience in network security practices and technologies, including firewalls, intrusion detection/prevention systems, and VPNs.
• Strong understanding of network security protocols and best practices.
• Cisco Certified Network Professional (CCNP) or higher (e.g., CCIE).
• Certified Information Systems Security Professional (CISSP) or Certified Information Security Manager (CISM) is a plus.
• Any relevant cloud networking certifications (e.g., Azure Networking Engineer Associate) would be an advantage.

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Job Purpose:

The Senior Manager, Cloud Operations, in a support capacity, is tasked with overseeing the day-to-day management and running of cloud infrastructure and services. Their primary purpose is to ensure the reliability, availability, and performance of cloud-based systems to meet business needs. 

Key Deliverables:

• Lead the Cloud operations team in monitoring, maintaining, and troubleshooting cloud environments to ensure smooth and uninterrupted service delivery.
• Establish processes for incident response and problem resolution, coordinating with internal teams and cloud service providers to minimize downtime and service disruptions.
• Implement monitoring tools and processes to continuously monitor the performance and health of cloud infrastructure, identifying and addressing performance bottlenecks and optimization opportunities.
• Collaborate with stakeholders to forecast resource requirements and plan capacity expansion or optimization strategies to accommodate growth and changing business demands.
• Manage changes to cloud environments, including configuration changes, updates, and patches, ensuring changes are implemented safely and with minimal impact on operations. 
• Liaise with cloud service providers to escalate support issues, coordinate maintenance activities, and stay informed about product updates and new features.
• Enforce security policies and compliance standards within cloud environments, conducting regular audits and implementing remediation measures as necessary to mitigate risks. 
• Maintain documentation of cloud configurations, procedures, and best practices, and provide training to operations team members to ensure they are equipped to effectively manage cloud infrastructure. 
• Track and report on key performance indicators related to incident response, including mean time to resolution (MTTR) and incident recurrence rates. 
• Generate regular performance monitoring reports, highlighting trends, anomalies, and areas for optimization.
• Provide recommendations for capacity planning based on usage trends, anticipated growth, and resource utilization metrics. 
• Maintain a record of all changes made to cloud environments, documenting the change process and outcomes for audit and compliance purposes. 
• Produce security compliance reports, detailing adherence to regulatory requirements and internal security policies. 
• Develop and maintain a knowledge base of standard operating procedures (SOPs) and troubleshooting guides for common cloud-related issues.
• Design and deliver training programs for operations team members, covering cloud technologies, best practices, and procedural guidelines. 
• Identify opportunities for process improvement and automation to enhance the efficiency and effectiveness of cloud operations.

Qualifications

Professional Experience & Certifications:

• 5 Yeasrs + of extensive experience in managing and leading cloud operations teams.
• In-depth knowledge of cloud infrastructure, particularly Azure, AWS, or Google Cloud.
• Proficiency in cloud monitoring tools and incident management systems.
• Strong understanding of disaster recovery planning and execution.
• Expertise in performance tuning, system stability, and capacity planning.
• Excellent troubleshooting and problem-solving abilities.
• Strong leadership, team management, and communication skills.
• Experience with IT service management (ITSM) and best practices.
• Bachelor’s degree in IT, Computer Science, Engineering, or a related field.
• Professional Qualifications in Cloud Administrator/Architect certification (e.g., Azure, AWS, or Google Cloud)

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Job Purpose:

The Cloud Infrastructure Engineer will be responsible for designing, deploying, and managing secure and scalable cloud solutions. Key duties include implementing best practices for cloud security and monitoring, automating deployments using tools like Terraform, managing CI/CD pipelines, and optimizing cloud services for performance, cost, and security. The engineer will also provide advanced troubleshooting, conduct root cause analysis, and implement preventive measures to maintain a robust cloud infrastructure.

Key Responsibilities:

• Design, deploy, and manage scalable and secure cloud infrastructure solutions.
• Implement best practices for cloud security, monitoring, and management.
• Develop and maintain cloud infrastructure architecture diagrams and documentation.
• Automate cloud infrastructure deployments using Infrastructure as Code (IaC) tools such as Terraform, ARM templates, or similar.
• Implement continuous integration and continuous deployment (CI/CD) pipelines for infrastructure changes.
• Manage cloud services including compute, storage, networking, and databases.
• Monitor and optimize cloud infrastructure for performance, cost, and security.
• Provide advanced troubleshooting and support for cloud infrastructure issues.
• Perform root cause analysis and implement preventive measures to avoid recurring
• Work closely with other IT teams, developers, and stakeholders to understand requirements and provide appropriate cloud solutions.
• Communicate effectively with team members and stakeholders regarding project status, risks, and issues.
• Ensure that cloud infrastructure complies with security standards and best practices.
• Implement and maintain compliance controls and documentation.
• Stay up-to-date with the latest cloud technologies, trends, and best practices.
• Participate in knowledge sharing and training initiatives within the team.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field.
• Minimum 3-5 years of experience in cloud infrastructure engineering or a related role.
• Experience with Azure cloud services is required.
• Azure certifications such as Microsoft Certified: Azure Solutions Architect Expert, Microsoft Certified: Azure Administrator Associate, or similar are highly desirable.
• Strong knowledge of cloud architecture and services (compute, storage, networking, etc.).
• Proficiency in Infrastructure as Code (IaC) tools (e.g., Terraform, ARM templates).
• Experience with CI/CD tools and pipelines.
• Familiarity with containerization and orchestration tools (e.g., Docker, Kubernetes).
• Understanding of security best practices and compliance frameworks.
• Scripting skills (e.g., PowerShell, Python) for automation.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and collaboration abilities.
• Ability to work independently and as part of a team.
• Attention to detail and commitment to quality.