Senior Investigations Officer at Q-Sourcing Servtec Group

DUTIES & RESPONSIBILITIES:

• Streamlines the investigations process to ensure timely execution of investigations and formulates, monitors and reports on an annual work plan.
• Monitors and evaluates the extent of implementation of policies, regulations and laws by various stakeholders on integration and cohesion
• Ensure that all risks and/or emerging risks, which are identified during an investigation / interaction with clients, are escalated to line management upon discovery.
• Provides guidance to investigators to ensure that the work conforms to established standards and procedures and is completed in a timely manner.
• Conduct interviews, take statements, prepare case files, write reports, recommend criminal and/or disciplinary action or take part in criminal, misconduct and inquest proceedings.
• Liaising and working with law enforcement agencies, professional and commercial organizations to ensure closure of an investigation.
• Conduct inspections and investigations into allegations of wrongdoing and misconduct.
• Identify high-risk business units and when requested to do so, participate in awareness initiatives.
• Ensure completion of received reports and complaints before and after investigations and making recommendations through the Head of Operations.
• Manages investigations function efficiently in order to meet the needs of the Organization as well as the expectations of the clients; this includes the timely execution of investigations.
• Develops and implements guidelines and practices for conduct of effective investigations, ensuring proper application of due process principles.
• Ensure synchronization and maintenance of comprehensive case management system for the effective tracking, management of, and reporting on cases at all stages of investigations.
• Coordinates investigations and compliance teams of the commission in carrying out investigations on its own accord or on request from any institution, office or person any issue affecting ethnic or racial relations in very high priority and complex cases.
• Develops, implements and receives policies, strategies, guidelines and procedures on investigations and compliance.
• Verifies digital evidence gathered and preparing evidence reports for trial/ disciplinary action.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Bachelor’s degree Criminology, Computer Science, Data Communications, or equivalent qualification from a recognized institution
• Experience in investigations field with particular interest in insurance, loss adjusters and security
• At least Five (5) years’ experience
• Great network within local authorities. DCI, NIS, Kenya Police etc
• Hold a professional qualification in a relevant field such as CFE.
• Working knowledge of multiple security functions and security driven technology solutions with a proven track recorded in security management, planning and coordinating.
• Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
• A sound working knowledge of security best practice and legislation affecting the security role.
• Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills.