Vacancies at Aga Khan University Hospital

Key Roles and Responsibilities

• Collaborate with departmental leaders to develop and implement strategic plans aligned with organizational goals
• Evaluate and recommend improvements to enhance the efficiency and effectiveness of surgical services
• Oversee daily operations of the surgical and anaesthesia departments ensuring the delivery of high-quality patient care
• Optimize resource utilization including staffing, equipment and facilities
• Provide leadership and direction to staff, fostering a positive and collaborative work environment
• Develop and manage departmental budget, ensuring availability of resources while ensuring fiscal responsibility and efficient utilization of resources
• Implement and monitor quality improvement initiatives to enhance patient outcomes and satisfaction
• Analyze performance metrics and implement corrective actions as needed
• Initiate and participate in formulation and implementation of organizational and departmental guidelines, policies and procedures
• Foster effective communication and collaboration with other departments and healthcare professionals
• Evaluate and recommend the implementation of new technologies to improve departmental efficiency

Relevant Experience and Qualifications

• Bachelor’s degree in Nursing
• Master’s degree in nursing administration, Healthcare Management or Business Administration
• Current Nursing practice licence by Nursing Council of Kenya
• At least 5 years’ experience continuous working experience in leadership position in a healthcare institution
• Significant experience in healthcare management, with a focus on Surgical Services
• Certificate in Basic Life Support (BLS)
• Strong leadership and interpersonal skills
• Knowledge of healthcare regulations and compliance standards
• Excellent communication and organizational abilities

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Responsibilities:

• Implementation of Quality Management Systems in accordance with College of American Pathologist (CAP), JCIA, ISO 15189 and ISO 9001
• Prepare annual budget plan to run the laboratory quality programs such as CAP and ISO 15189.
• Advice the Laboratory Director on quality programs.
• Maintain communication with accrediting and regulatory bodies.
• Ensure laboratory activities comply with CAP and ISO 15189 requirements.
• Ensure all policy documents are current and implemented as written.
• Ensure staff are trained, deemed competent and updated through continuous medical education with approved and current policy documents.
• Ensure mandatory documents and records including patient material are retained in accordance with approved policy documents.
• Ensure deficiencies raised by external auditors are closed within the stipulated timelines.
• Incorporate JCIA requirements to the laboratory process.
• Coordination and implementation of quality assurance activities in the Point Of Care Testing (POCT) Program
• Advice the Laboratory Director or designee on POCT programs.
• Develop a POCT program in accordance with accrediting and regulatory bodies.
• Implement and continuously monitor the POCT program.
• Ensure performance and documentation of routine and preventive maintenance of POCT equipment.
• Coordination and implementation of quality assurance activities in the laboratory
• Organize, plan and lead CAP and ISO 15189 audits in pathology departments.
• Support the department in the running of the Departmental Quality Improvement and Patient Safety (DQIPS) committee.
• Develop the Departmental Quality Plan through the institutions Chief of Staff’s Office.
• Oversee the process of validation and or performance verification of existing and/ or new methods.
• Ensure process control checks (EQA, IQC) are implemented.
• Ensure pre-analytical, analytical and post-analytical aspects of the laboratory comply with approved policies.
• Ensure equipment including reagents and other laboratory supplies are used and maintained in accordance with manufacturer's instructions or approved policy documents.
• Occurrence Management Continuous Improvement
• Ensure all occurrences are captured, investigated and resolved.
• Perform annual self-assessments, internal audits and random checks.
• Conduct inter-departmental Management Review Meetings (MRM).
• Ensure opportunities for improvement are identified and implemented.
• Ensure each section have quality indicators to monitor performance.
• Facility Management and Safety
• Participate in the institutions FMS program.
• Implement safety standards and policies with the coordination of laboratory safety committee.
• Monitor the implementation of safety program in the department.
• Perform any other duties as may be assigned from time to time.

Requirements:

• Higher Diploma or Bachelor of Science Degree in Medical Laboratory Sciences or its’ equivalent from a recognized institution of higher learning.
• Must be registered and licensed by the Kenya Medical Laboratory Technicians and Technologists Board, with a valid License.
• At least 5 years of working experience in leading quality management systems in healthcare industry, with strong preference in Medical Laboratory.
• At least 5 years of working experience in quality system maintenance.
• Must possess excellent computer literacy skills including but not limited to Windows, Office, Visio, Project Manager, and Internet.
• Must possess excellent oral and written communication skills.
• Must be able to work independently and proactively.
• Should be able to demonstrate good ISO/ GCLP, CAP, POCT, Blood Bank and JCIA quality system knowledge.
• Should have full knowledge of basic process management tools and techniques.
• Must be organized, self-motivated and detail oriented.

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Major Duties/ Responsibilities:

• Providing driving services for the President, VIP guests, and authorized Executive AKU staff to various destinations as instructed.
• Working in liaison with the President’s assigned Security Officer for seamless coordination of travel including discipline, punctuality, and mastery of routing as well as on any security threats and emerging issues regarding scheduled travel.
• Coordinating with the President’s Security Officer on GPS directions and route planning to ensure that at all times the routes to be taken are known, and that the President’s / guests’ / executives’ locations are promptly and effectively communicated to the Office.
• Strictly adhering to traffic rules.
• Keeping abreast of the current local events and activities that may be relevant to planned travel or movement including traffic and weather conditions.
• Day-to-day monitoring and maintenance of the assigned vehicle(s) including cleanliness, checks on fuel, water, battery, brakes, engine oil, etc.
• Ensuring that vehicle service is undertaken as scheduled.
• At all times maintaining sufficient credit for Expressway access and ensuring that the vehicle is sufficiently equipped with relevant supplies.
• Appropriately using office vehicles and keeping a daily log of all locations travelled to, travel time and mileage covered.
• Reporting any incidents or accidents to the relevant authorities and following up to ensure conclusion.
• Compiling, sorting, and filing office records related to transportation.
• Assisting the Administrative Officer in undertaking various administrative tasks such as running errands for the President and the Office, as well as undertaking messngerial duties as may be required.
• Coordinating with the Administrative Officer to ensure that all requests are handled appropriately and in a timely manner.
• At all times maintain strict confidentiality of all accessed information and records.
• Performing any other duties as assigned from time to time.

Periodic Duties/ Responsibilities:

• Ensuring all vehicle insurance and inspection certificates are valid and renewed in a timely manner.

Requirements:

• Should be a high school graduate and a holder of a valid driving license.
• Must possess a valid certificate of good conduct.
• Should have Certification of Defensive Driving.
• Post-high school qualification in Business Management, Administration, or related fields will be considered as an added advantage. 
• Over 7 years’ city executive driving experience in private sector, foreign missions, or multinational corporations.
• Must be able to demonstrate exceptional time management skills.
• Must possess excellent written and verbal communication, as well as customer relation skills.
• Must be able to work under pressure and long hours including weekends.
• Should possess a positive and courteous demeanor.
• Must be able to work in teams and solve problems.
• Must possess integrity and ethics, and a value system congruent to AKU’s.
• Must be sensitive to diversity and cultural differences.
• Must be able to demonstrate knowledge and understanding of protocol.
• Must be able to demonstrate excellent knowledge of driving rules and traffic laws, as well as evasive and defensive driving skills.
• Must possess a mastery of GPS directions and devices, as well as excellent route planning ability.