Openings at United Nations High Commissioner for Refugees

Duties

• Develop and implement a strategic plan for Private Sector Partnership in the market, reflecting the country advocacy strategies and global PSP strategies.
• Contribute to the development of the annual country Private Partnerships and Philanthropy income, including its income targets and other goals, as well as in their implementation, and report in a timely manner according to agreed annual budgets and plans.
• Manage and/or oversee the PSP budget in the AOR, supervise PSP (UNHCR regular and affiliated) staff in order to ensure National Growth Fund (NGF) projects operate within approved budget.
• Effectively lead the PSP team within the AOR to substantially increase the funds raised in the market
• Enforce the Organization¿s global private sector fundraising strategy in the AOR.
• Oversee the development of an individual giving acquisition program which could include Face to Face, Direct Mail, print ad, Digital or DRTV in addition to other methods determined to be appropriate.
• Oversee donor development, supporter experience and donor care programs to increase donor retention and improve life-time value of donors
• Advise on PSP investments (NGF) on the different fundraising channels, bringing maximum return on investment to the Organization at minimum risk.
• Develop and/or oversee cordial relations with relevant corporate donors and media partners when it is related for fundraising in order to seek their increased financial and other types of support for UNHCR.
• Oversee the development and maintenance of a donor database, in which financial supporter's private information and donation history are saved.
• Oversee the development, maintenance, updating and enhancement of all the fundraising communication messages and materials for print and internet-based online outlets in order to maximize the loyalty of the donors for UNHCR.
• Ensure the submission of regular reports to the relevant internal recipients inside UNHCR (country, regional and HQ level).
• Ensure the compliance with the relevant domestic law related to fundraising practice, fundraising licencing and data protection.
• Manage PSP activities and staff within the AOR to ensure efficient fundraising operations meeting expected income growth targets.
• If delegated by the supervisor, give approval to national and/or regional PSP implementation of activities within agreed budgets, staffing plans and annual plans.
• Approve UNHCR corporate brand and its delivery for public engagement within the AOR and following PSP global guidelines.
• Coordinate and work closely with Representative(s) and Communications team to integrate plans as it relates to events, public engagement initiatives, campaigns, communications and outreach.
• Ensure coordination with programme, livelihoods, durable solutions and other key UNHCR staff in the AOR as applicable, to identify programme areas for PSP to support, collaborate to structure donor proposals and secure donations from PPH partners
• Perform other related duties as required.

Minimum Qualifications

• Years of Experience / Degree Level
• For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

• Business; Marketing; Social Sciences; or other relevant field.

Certificates and/or Licenses

• N/A

Relevant Job Experience

Essential:
Multiyear private sector fundraising experience in a not-for-profit organisation. Proven and successful multi-year track record in private sector partnerships (fundraising). Experience with developing and implementing private sector fundraising plans and budgets. Proven ability to meet fundraising targets and to negotiate and secure corporate and foundation partnerships for a monetary value of the one noted in the Operational Context. Proven experience in developing and implementing PSP plans and budgets. Proven ability to meet fundraising targets. Proven experience in managing high level meetings. Proven ability in understanding how to reconcile the needs of the Organization with those of the donor. Experience with organizing workshops, trainings and coaching staff. Proven ability to write, draft, and edit letters, proposals, appeals, reports, acknowledgements, briefings, and donor correspondence when appropriate and ability to explain complex issues to external donors and present the Organization and diverse operations in an appealing and concise manner. Proven experience in managing growing teams; Excellent Leadership/Managerial skills and high emotional intelligence. Proven ability to work with a variety of stakeholders
Desirable:
Experience of working within the UN system, either in headquarters, a field operation or in a fundraising position. Experience in emergency fundraising for a humanitarian organisation. Experience in handling ¿Corporate Social Responsibility¿ programs and corporate recognition programs. Experience with raising funds from large groups of individuals through direct marketing techniques. Excellent computer skills with particular reference to word, excel and PowerPoint. Ability to work independently and take initiative. Ability to solve problems creatively and efficiently

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Duties

Strategy & coordination

• Provide strategic vision and lead engagement with senior management, internal business units and external partners for the design and implementation of research and analytical products generated from comparable socio-economic data.
• Provide guidance/recommendations on obstacles and possible improvements to UNHCR¿s programming, ensuring effective links and coordination with Field Operations and stakeholders at Headquarters through the preparation and use of available economic statistics, industrial surveys and other available data.
• Provide strategic vision for UNHCR comparable socio-economic data agenda and lead the overall coordination with the relevant World Bank teams and Joint Data Center and associated workstream.
• Provide guidance and input to the annual programme planning and review process to support the development and approval of sound operational plans and the effective allocation and use of resources for livelihoods, energy, environment, food security, solutions, health, shelter and water/sanitation.
• Ensure good communication and coordination among members of the country team, Governments, researchers and partners, serving as a link between these parties.
• Lead drafting and writing of presentations, analytical reports, research and policy briefs.
• Participate in official missions and deliver capacity building and training activities for partners and governments.
• Identify research opportunities and contribute to proposals for research partnerships and funding.

Data Collection and Analysis

• Provide oversight, vision and guidance for the collection of raw primary and secondary datasets into final datasets to be used for analysis, as needed.
• Supervise cleaning of all datasets and creation of necessary indicators for measuring livelihoods and other socio-economic indicators, impact and related. Work with the research team to design a thorough plan for data analysis including production of descriptive statistics and regression analysis for various outputs such as briefs, presentations and academic papers.
• Lead the preparation of research papers including formatting and creating tables, graphs, and related analysis.

Project Management

• Lead the design and implementation of assessments and other data-driven products related to the socio-economic welfare of refugees, forcibly displaced persons and host communities, wherever possible through coordination with the National Bureau of Statistics and World Bank Country Economist in inclusion of forcibly displaced into National Poverty Assessment.
• Successfully manage all partnerships and activities in the collection of comparable socio-economic (poverty) data on forcibly displaced
• Contribute to defining and promoting a vision for the use of socio-economic data, particularly in planning, programming and advocacy at the country, regional and headquarters levels.
• Maintain a strong understanding of the state of literature on poverty analysis for forcibly displaced.
• Manage data collection activities, as appropriate. This may take place at all stages of data collection (preparation, survey design, sampling, onsite data collection oversight and supervision and quality assurance, data analysis and report writing).
• Conduct data analysis using econometric programs (R, Stata).
• Guide colleagues and operations on factors influencing efficiency and effectiveness of programming.
• Represent UNHCR in negotiations and meetings relating to data and monitoring impact of programming.
• Clear documents and reports coming out of DRS/Country Operations.

In addition to the responsibilities outlined At HQ the tasks include

• Provide the strategic vision for the global technical team and oversee budget and staffing decisions
• Provide technical assistance to UNHCR Country Offices and Regional Bureaus on the collection, analysis and operationalization of socioeconomic data for programming, planning and advocacy purposes. A more intensive focus is anticipated in a limited number of countries and may include travel to these areas.
• Provide technical assistance to UNHCR Regional Bureaux/Country Offices on the design and implementation of socioeconomic assessments (SEAs). Provide remote assistance, generally to Livelihoods Officers, including review of survey concept notes, outlines and methodologies, as needed.
• Manage and contribute to development of survey modules on forced displacement (may be attached to national surveys), skills, social cohesion and/or education, among other topics.
• Facilitate coordination, collaboration and the sharing of knowledge and experience between UNHCR and development actors and across UNHCR operations globally by documenting and disseminating good practices.
• Manage and contribute to analytical work to facilitate the transition of forcibly displaced into national social safety net and social protection programming.
• Lead and contribute to other studies and analytical activities that build the conceptual framework and evidence base for comprehensive, development-oriented responses to forced displacement.
• Perform other related duties as required.

Minimum Qualifications

• Years of Experience / Degree Level
• For P4/NOD - 9 years relevant experience with Undergraduate degree; or 8 years relevant experience with Graduate degree; or 7 years relevant experience with Doctorate degree

Field(s) of Education

• Economics or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

• Not specified.
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

• At least 7 years of relevant professional experience in economics, analysing data and conducting research. Familiarity with processes of the World Bank, the African Development Bank or other international financial institutions, bilateral development agencies or research institutions. Demonstrated skills and experience with measuring welfare through socio-economic profiling. Excellent conceptual and analytical capability and track record in developing tools/methodologies to ensure informed and responsible decision making. Ability to manage and supervise teams. Ability to think creatively, and to explore, harness and translate innovative concepts into practice. Capable of multi-tasking and managing several programmes/projects at the same time.
• Desirable

Experience of working with the private sector. Experience working in applied development economics. Experience in poverty modelling. Experience leading primary data collection effort and data analysis. Experience of working with synergies between the humanitarian-development nexus. Good relevant publication record in economic journals is desirable.

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Duties

• Contribute to the development and implementation of innovative and creative (multi-country) or other campaigns/appeals to accelerate income from individual, corporate and foundation donors and increase trust, engagement, and brand awareness.
• Engage the PSP network in campaigns, respond their needs and support them in the execution of campaigns at the national level, this includes facilitating shared learning and ideas.
• Ensure high quality donor reporting is delivered regularly for each campaign, this involves income tracking, working with colleagues in the Program Support Unit and the content team for impact case studies.
• Be responsible for the team¿s workplan including leading on specific campaigns or income streams within larger campaigns.
• Build effective working relationships with internal and external stakeholders.
• Support campaign design, development, planning, budgeting, resourcing and management of campaigns, appeals and other strategic approaches.
• Design and drive feasibility studies to assess viability of any potential fundraise campaign/appeal.
• Ensure audience research is done and campaigns/appeals are strategically targeted.
• Manage campaign budgets and ensure clear timelines, ROIs and KPIs for each campaign.
• Manage external vendors/creative agency engagement, build effective and efficient relationships and manage project budgets and deliverables.
• Contribute to the development of creative fundraising products as part of the campaign¿s portfolio.
• Perform other related duties as required.

Minimum Qualifications

• Years of Experience / Degree Level
• For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education

• Fundraising; Marketing; Communication or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

• Not specified.
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

• A minimum of 6 years¿ experience working in fundraising including experience in the not-for-profit sector. Proven experience creating campaigns, leading advocacy, communications and marketing initiatives. Experience of managing external agencies. Proven experience in Individual Giving fundraising. Strong project management skills including planning and schedule creation. Knowledge of marketing techniques including audience research methods. Experience of working with multiple stakeholders across functional and national boundaries. Experience of creating communities of practice to increase horizontal collaboration. Experience of leading multi-disciplinary project teams. Strong interpersonal skills and ability to maintain effective working relationships with people in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity. Organisational awareness.

Desirable

Proficiency in another relevant UN language.

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Duties

• Support the implementation of communications strategies for countries, situations and special projects; identify thematic priorities and target audiences to meet UNHCR¿s global communications objectives.
• Monitor news and popular trends to insert UNHCR¿s messaging into ongoing conversations; identify key moments for proactive communications.
• Forge strategic partnerships with individuals and organizations who can help produce and promote UNHCR content, activities and messaging as well as provide research insights to improve communications; promote the work of engaged businesses and civil society actors.
• Contribute to the development of news-driven and authoritative content to lead the narrative on forced displacement and show UNHCR¿s impact (e.g. interviews, press releases, flagship reports, speeches), create emotive storytelling to generate empathy (e.g. stories, multimedia content) and mobilize action by signposting concrete steps people can take to help refugees (e.g. digital diplomacy, action-driven campaigns, fundraising).
• Support the supervisor in ensuring content created reaches maximum impact by developing strategies for distribution from the outset, boosting the visibility of our content on relevant UNHCR channels and placing it on external channels.
• Closely monitor the implementation of communications projects and adjust accordingly. Benchmark the results of communications projects against set success indicators; build on communications successes.
  Additional duties for news and media roles:
• Implement communications strategies, campaigns, events and other initiatives in support of UNHCR's strategic objectives, including its need for leading share of voice on refugee and related matters, and ensure coverage of refugee situations in their country or region in global and domestic media.
• Research, prepare, fact-check, edit and produce professional media and communications materials for target audiences and ensure their timely dissemination via UNHCR's communications channels, ensuring highest quality standards.
• Draft media releases, statements and media briefing notes, and secure clearances, working in conjunction with relevant focal points and keeping sensitive to needs of both internal and external audiences.
• Act as a spokesperson for UNHCR, organizing press events, handling interviews requests and providing responses to requests from media relating to UNHCR and its work.
• Engage with journalists and public audiences via social media channels.
• Regularly provide ideas for communications initiatives and considered professional communications advice to senior staff of UNHCR.
• Undertake missions and field trips with media and other official visitors in support of UNHCR and its work.
• Actively maintain media relations for UNHCR, ensuring that media (and other important external stakeholders, such as governments, embassies, NGOs etc.) are briefed regularly on issues of importance to UNHCR, and have access to information and UNHCR expertise.
• Prepare and manage communications budgets.
• Ensure alignment with UNHCR¿s global branding and messaging.
• Continually maintain and upgrade communications skills, keeping abreast of emerging platforms and tools, and systematically reviewing media impact results and other measurement tools for learning purposes.
  Additional duties for news and media roles within the Global Communications Service
• Oversee coordination of communications work for their designated regions and thematic issues, working closely with communications staff in bureaux and country offices and in collaboration with senior communications officers/advisers in that region.
• Manage a wide network of relationships at all levels across bureaux, divisions and offices (including the Executive Office) to ensure timely internal information sharing as a foundation for grounded communications, and to build consensus around communications proposals.
• Maintain close involvement in communications recruitment and training needs for assigned regions, keeping in mind UNHCR¿s goals of employing and retaining the world¿s leading humanitarian communications expertise.
  Additional duties for news and media roles within Country Offices
• Act as the primary interface on communications matters between the country office and the Global Communications Service.
• Support the supervisor in crisis communications work for the country within the AoR, alerting the GCS/News & Media Section¿s crisis communications lead to risk issues and ensuring close coordination.
  Additional duties for news and media roles within Regional Bureaux
• Regularly provide ideas for communications initiatives and considered professional communications advice to senior Bureau staff and Representatives of Country Operations overseen by the Bureau.
• Oversee data and information gathering and sharing of information with a view to ensuring the Bureau¿s authority as a centre of up to date knowledge and expertise relating to its region.
• Ensure Bureau staff are aware of UNHCR¿s global positioning needs.
• Perform other related duties as required.¿

Minimum Qualifications

• Education & Professional Work Experience
• Years of Experience / Degree Level
• For P2/NOB - 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education

• Journalism; International Relations; Political Science;
• Communications; Public Information; Media
• Film / Video; or other relevant field.
• (Field(s) of Education marked with an asterisk* are essential)

Certificates and/or Licenses

• Not specified
• (Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience

Essential

• Minimum 1 year of professional experience in journalism and/or communications, mainly at international level.

Desirable
Strong social media presence. Experience working on advocacy campaigns. Experience working with goodwill ambassadors and other high-profile influencers. Experience with brand management. Experience with measurement and evaluation, especially providing analysis of media coverage, social media engagement, web traffic, etc. Experience reporting, writing, editing for magazines, newspapers and websites. Experience using digital asset management systems. Experience with digital analytics and performance reporting.