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Tetra Pak​ is one of three companies in the Tetra Laval Group - a private group that started in Sweden. The other two companies are DeLaval and Sidel. Tetra Laval is headquartered in Switzerland.​ Together with our customers we make food safe and available, everywhere. Since the start in 1951 we have taken pride in ...
Job Summary
Are you a professional who enjoys building capabilities, manage communications and partnering with a global audience, with an excellent business mindset and customer understanding, then you should apply for this.
We are looking for a Smart Sales Training and Program Expert for the Sales & Customer Management team within Marketing Operations. Your key focus is to identify training needs and develop training programs related to Smart Sales (Customer Relationship Management -CRM, Configure Price Quote - CPQ and Marketing Automation -MA), along with planning and executing communication plans related to tool updates and transformation in the way we work.
Your primary objective is to support the transformation around CRM, CPQ and MA. You identify training needs based on user feedback, tool developments and desired way of working and translate these into training programs and materials. You will be responsible for continues improvements and will collaborate with various stakeholders across the organization and across the globe. You will be maintaining the relevant support pages on the intranet, to assure we reach the target audience effectively.
In this role, you will report to the Customer Experience & Smart Sales CoE manager. The location is EMEA region and requires to provide support across different time zones on need basis.
What you will do
We believe you have
Job Summary
Are you a professional keen on supporting data-driven decisions, have a good business mindset, and interest in simplifying complex data into easy-to-understand evaluations for teams across the globe, then you should apply for this.
We are looking for a Sales & Customer Management Business Analyst for the Sales & Customer Management team within Market Operations. Your key focus is to collect, clean, analyse and interpret data sets in order to provide relevant business insights or solve data challenges within the Sales & Customer Management domain.
You will work with data coming from Lead & Opportunity Management, Value Selling (VS), Customer Experience (CX) and Account Management. Aim is to support the relevant global teams and markets, by identifying and updating data gaps, execute qualitative reviews, interpret data to recognize trends that provide business insights to the various teams. You will be presenting your findings by putting together visualizations like charts and graphs or reports in e.g. MS Excel or PowerBi.
In this role, you will report to the Sales & Customer Management CoE Manager. The location is EMEA region and requires to provide support across different time zones on need basis.
What you will do
We believe you have
To succeed in this position, you need to be passionate, result driven, analytical and structured. You have an ability to identify what is required in a dynamic environment and prioritise activities. We believe you are a team player, who enjoys working in an international environment a strong presenter and are fluent in speech and writing in English.
You have excellent communication skills, have a proven ability to develop effective relationships and gain credibility on all levels in an international organisation. You are open minded, able to listen to your stakeholders, and show a high level of customer orientation. You are strong in analytics along with the drive for productivity with a strong service mindset.
We Offer You
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