Vacancies at Accor

Job Description

Reporting to the Conference & Events Operations Manager, the key responsibilities of the Banquets Supervisor include:

• Being "Guest obsessed" while providing support and presence on the front of house areas to ensure the smooth operation of the Department & quality service is provided
• Providing leadership and guidance to your F&B colleagues, ensuring our F&B service standards are observed providing a consistently high level of service to all guests
• Set up and pack down of events/conference rooms and coordination on the day
• Familiarizing yourself with VIP and regular clients to ensure their requests and needs are met
• Maintain hygienic food service techniques during service and promote a safe workplace by recognizing hazards and promoting general OHS practices
• A ‘hands on’ approach is required as is to work as part of a team to provide efficient service

Qualifications

• Previous experience in a Food & Beverage role within the Conference & Events area desired
• Passionate about Food & Beverage and event service
• Experience in training and motivating employees
• Friendly, outgoing personality and a high standard of personal presentation and self-awareness
• Flexibility to work various shifts including week-ends, nights and public holidays
• Excellent communication skills
• Being a true hospitality professional dedicated to providing customer service excellence

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Job Description

Fitness Instructor

This position is responsible for the coordination and scheduling of guest’s activity, developing a wellness program, and ensuring smooth and efficient communications with hosts and guests by providing efficient service. To assist management in daily operations and ensure guest satisfaction.

• Ensure all dealings with guests at the Fitness areas meet or exceed the resort operating standards.
• Ensure the health and safety of guests and employees are paramount at all times.
• Ensure consistent guest experience development to ensure that innovation and uniqueness are maintained.
• Ensure proper inventories of all operating equipment are conducted in line with audit standards to effectively manage operational costs.
• Ensure that the department follows hotel policies and procedures including health, hygiene, emergency, and Fire prevention.
• Ensure that the department follows safety and maintains confidentiality for all guests and colleagues at all times.
• Ensure all Fitness / Gym equipment is maintained in good working condition at all times.
• Report on duty punctually.
• Ensure the cleanliness and hygiene in work areas.
• Deliver the best service and experience to our guests.

Qualifications

• Certified Personal Trainer with similar experience for at least 3 years
• Good English and communication skills
• Ability to speak other languages and a basic understanding of local languages will be an advantage
• Interpersonal skills
• Basic computer skills
• Customer-oriented with a positive attitude and smiling face
• Friendly and approachable
• Ability and willingness to perform under stress
• Positive and high energy level