Vacancies at Food For Education

About the Role

Reporting to the Senior Business Operations Manager, the Operations Manager is in charge of the value chain activities from production planning, production, quality assurance, food safety, logistics, and school management in the Decentralized Operations. This role also entails preparing strategies and plans for the growth of the production facilities, capacities, and capabilities in line with the overall Organization's objectives.

Key Duties & Responsibilities

Team Leadership:

• Provide leadership to the operations team in a manner fit to fulfill the organization's objectives and in line with the code of practice.
• Manage team performance to ensure that the key Organization objectives under business operations are achieved.
• Manage individual performance for direct reports and sub-level reports through appropriate performance management systems and assessments.
• Take leadership in resolving any disciplinary or team dynamics issues that may arise in collaboration with the People Team.
• Ensure that there is effective communication between the team members by implementing effective communication policies and procedures.
• Ensure that there is effective communication between the operations department and other departments.
• Lead recruitment of Program Coordinators and Program Associates.
• Ensure that all Production Facility staff are compliant with respect to government regulations with regard to Operations.
• Actively engage in upskilling the team to foster continuous improvement.

Operations Production, Planning and Execution:

• Take the lead in the formulation of operational action plans and execution of the key business strategic goals, i.e. creating plans for expansion and scaling in different Regions.
• Measure and report on activities and achievements of the Department in a timely manner.
• Manage the production capacities for all production centers to match existing and planned demand.
• Ensure that the kitchens are always available and capable of meeting the daily demand, i.e. ensure that they are fully stocked, sufficiently staffed, and have all production inputs.
• Prepare operationalization work plans for the launch of new production facilities.
• Manage all other functions of the production facilities.

Financial Management and Planning:

• Develop strategies to improve efficiency in all the processes, i.e. planning, production, and logistics.
• Manage and implement controls recommended by the finance team to optimize cost per meal.
• Work with the team to ensure preparation and review of the operations monthly dashboard across all our production facilities.

Inventory Management:

• Put in place sufficient systems, measures, and controls to ensure that the kitchens are adequately stocked.
• Manage stock movements and account for stock usage across all the production facilities.
• Review the stock movement and stock inventory in our production facilities.
• Oversee the central sourcing and supply chain of production and quality assurance items to our kitchens.

Quality Management:

• Have overall responsibility of ensuring that the quality of the products from the production facilities meets and exceeds customer requirements.
• Prepare performance metrics to measure Quality Performance.
• Monitor, Manage, and Report on Quality Performance Metrics (QPMs).
• Lead in the development and management of a Quality Management System.
• Lead in identifying, investigating, and resolving customer complaints or negative feedback.

Leadership:

• Provide overall leadership of the business unit to ensure that the team is committed to the company’s objectives.
• Regularly update management on operations status and prepare reports and presentations.
• Participate in management meetings and contribute in ideation and decision-making to help fashion the business direction.
• Ensure that the business operations remain compliant in line with the government, clients, regulators, and local authorities requirements.
• Ensure compliance with the organization’s policies and procedures, and act as a champion for its culture and values.
• Any other duties or roles that may be added to you.

Desired Candidate Profile

• A bachelor’s degree in any business-related field.
• 5+ years of experience in an operational leadership role in production operations and a proven track record in operations planning, execution, follow-up, and reporting. 
• The ideal candidate should have well-developed business acumen, strategic thinking, and an efficiency mindset.
• Exceptional leadership and team management abilities.
• Experience in manufacturing, specifically food manufacturing is a huge plus.
• Experience working in a high-performing, fast-changing scale-up environment
• Ability to collaborate with people at all levels to organize, plan, and achieve the company's operational goals.
• Strong verbal and written communication skills.
• Able to exercise sound judgment.

Deadline: 15th  July 2024

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About The Role

The Junior Warehouse Associate will play a crucial role in ensuring the smooth operation of our warehouse processes. This position involves overseeing both sorting and receiving operations, ensuring accuracy in inventory management, and maintaining a clean and organized work environment. They will be responsible for coordinating with suppliers, scheduling deliveries, and conducting regular stock takes.

Roles and Responsibilities:

Sorting Process:

• Oversee all sorting processes from machine sorting to hand sorting.
• Oversee weighing of unsorted, machine sorted, hand sorted stock, and waste collection.
• Verification of hand sorted grains regularly to ensure stock dispatched is of good quality.
• Prepare production schedules for the sorting staff.
• Conduct regular spot checks to ensure enough sorted stock is ready for delivery.

Receiving Process:

• Receive incoming deliveries and meticulously verify quantities and quality/condition of goods against invoices and delivery notes.
• Oversee the effective organization and storage of inventory.
• Contact suppliers to schedule deliveries.
• Identify and report any discrepancies or damages promptly.

General Warehouse Operations:

• Continuously practice batch tracking systems while maintaining well-updated inventory movement stock cards.
• Maintain accurate records of sorting and receiving processes and proper documentation, including bin cards and delivery notes.
• Oversee overall warehouse operations, stock management, and security.
• Conduct monthly stock take and regular stock counts.
• Maintain a safe, well-organized, and clean work environment.
• Build and maintain long-term relationships with suppliers and vendors.

Desired Candidate Profile 

• Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, or a related field.
• Minimum of 2 years of hands-on experience in warehouse operations, logistics, or supply chain management.
• Strong communication, organizational, and time management skills.
• Attention to detail and accuracy in handling inventory.
• Proficient in using spreadsheets and inventory management software.
• Demonstrated ability to build and maintain long-term relationships with suppliers and vendors.

Close Date: 27th June 2024

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About the Role

The Talent Development Manager will be responsible for managing the implementation of talent development programs and initiatives that support employee growth and organizational effectiveness. This role focuses on facilitating training sessions, coordinating career development activities, and coaching and supporting employees. The talent development manager works closely with other departmental managers to assess development needs, deliver targeted learning solutions, and track the progress and outcomes of talent development efforts to enhance individual and team performance.

Key Duties & Responsibilities

Training and Development:

• Conduct training needs assessment to identify gaps in skills and knowledge.
• Design, develop, and implement comprehensive training programs that address the needs of employees at all levels.
• Create engaging and effective training materials, including e-learning modules, and workshops.
• Source for reputable external training providers in consultation with the Senior Talent Development Manager.
• Develop a training work plan and budget in consultation with the Senior Manager of Talent Development and line managers.

Performance Management:

• Collaborate with managers to create performance management strategies that support employee growth and development.
• Manage the implementation of staff performance management processes.
• Support staff and managers in setting measurable objectives and conducting performance appraisals.
• Analyze performance data to identify trends and areas of improvement.

Management Development Programme:

• Design and implement management development programs for current and future managers.
• Facilitate coaching and mentoring programs. 
• Monitor the progress of management development initiatives and adjust as necessary.

Employee Engagement:

• Communicate effectively with all levels of the organization to promote learning and development opportunities.
• Conduct a post-training evaluation to gauge satisfaction and identify areas for improvement.
• Contribute to the development of programs that recognize and reward employee achievement.

Collaboration 

• Work closely with the People & Culture team to ensure alignment of talent development initiatives with overall HR strategy,
• Liaise with NITA to maintain a harmonious working relationship.
• Monitor utilization of NITA funds ensuring timely application for approval and claims.

Reporting

• Provide regular reports on the effectiveness of training programs and employee development initiatives and the return on investment.
• Monitor and report on utilization of the training and development budget.

Desired Candidate Profile

• Bachelor’s degree in Human Resources or related field, social science with a specialization in training. A  Masters degree would be preferred.
• Member of the Institute of Human Resource Management.
• 5 years experience in talent development, training, or a related HR field
• Effective training and facilitation skills.
• Strong knowledge of adult learning principles and training methodologies.
• Strong analytical skills and experience with performance data analysis.
• Proficiency in HRIS and learning management systems.
• Excellent knowledge and skills in training needs assessment.
• Excellent program development,  impact evaluation, and ROI.
• Knowledge of HR practices.
• Excellent verbal and written communication skills.
• Excellent computer skills.
• Ability to interact effectively with staff at all levels of the organization.
• Excellent interpersonal skills.
• Critical thinking and problem-solving skills.
• Attention to detail.

Deadline: 15th  July 2024