Job Opportunities at Duma Works - 4 Positions

Job Description

Are you up for a challenge? We are looking for a Head of Sales Department.Superhero!

We are looking for new talents! We are building the next generation of energy services in rural off-grid regions and are looking for a superhero to join our team and make a real difference in the world.

If you think  you are a strongly motivated person, want to have real fun and actually do something that matters, if you don’t mind getting your hands dirty, living through google calendar and google docs, even when grocery shopping, then you should tender your application as soon as you read this to us!Impress us, we need someone special for our team.

Responsibilities

• Growing the customer base; identifying and enlisting new villages for installation of micro-grids, manage marketing campaigns
• Recruit, train and manage agent network. The agent networks main tasks are:

1. Sign-up customers for services and appliance sales/leasing
2. Install meters and plug-n-play appliances
3. Ongoing sale of pre-paid services

• Identify customer demand and provide feedback to improve offerings
• Measure division performance and report to CEO

The following Key Performance Metrics (KPMs) will be used to evaluate the performance of the division:

• Average Revenue per User (ARPU)
• Customer acquisition: New customers per month; Absolute and relative to potential connections
• Customer retention, as a measure of customer satisfaction

Qualifications

• 5 years or more in relevant work experience
• Excellent communication skills in English required; proficiency in Swahili desired
• Sales or Marketing of consumer goods in East Africa
• Start-up experience
• Experience in building, managing network of sales/service agents
• MBA, MSc or equivalent degree
• Working knowledge of ERP software, being used to working remotely via email and instant messaging
• Being a naturally organized and trustworthy person

Work​ ​organisation

You will be based in Mbeya with frequent trips to location in Tanzania or abroad, as needed. Working schedule will be typical office hours. Weekend working days may be required, as needed. You will report to the CEO of the Company.

About​ ​ Us

We are an energy services company, which provides affordable and reliable energy to low-income people in rural villages not connected to the power grid.

We provides our energy services to people in rural villages who don’t have the lumped amount to buy a solar home system.

Our customers save up to 30% on their energy expenditure and receive higher quality and reliability thanks to our smart solar micro-grids.

The service is based on village-sized smart energy grids, which provide solar power to households and small businesses; it allows the users to connect lights and appliances such as radios, TVs and refrigerators.

Thanks to the innovative proprietary technology used in its smart micro-grid, we are able to provide a wide range of
services, while keeping the investment per connection very low, resulting in an attractive return on investment (ROI).

The key feature of the system is an energy meter that powers the household or business with a pre-paid pay-per-use approach, where customers top up their credit by using a mobile money platform, such as Vodacom M-Pesa, or directly at a local shop.

We are a fast growing, high potential venture business run by a strong team of experienced professionals. We seek an entrepreneurial minded, highly talented individual to join our team in Tanzania.

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Role Description

Your job will revolve around ensuring the Medical Centers are adequately stocked with the drugs that our patients need, building and maintaining supplier relationships, responding to emergency drug requests, maintaining great communication with the Operations Manager and Team Leaders and most importantly being a GREAT team mate to everyone.

The position offers you the opportunity to:

• Bring your ideas and suggestions to work each day and see them create real change
• Grow into more senior leadership roles
• Work with an amazing, smart, fun and hard-working team to change the face of healthcare in Kenya!

Drugs Supply Chain Officer Job Responsibilities

• Order fulfillment: You will be tasked with preparing drug orders, coordinating logistics within an expected TAT of 2 days and ensuring a minimum order fulfillment of 95% within 3 days.
• Stock management: You will do monthly stock counts/spot checks on time and record the counts accurately after which you will generate variance reports. Inter-branch stock transfers.The Finance department will depend on this information to prepare monthly financial reports.
• Supplier relations: You will ensure we have mutually beneficial relationships with our suppliers by processing invoices on time, handling payment issues as soon as they arise and maintaining an open communication channel.
• Strategic thinker: You will help the department think of sustainable solutions to various issues such as getting more suppliers, doing market research, pricing, introduction of central warehousing, reviewing our current formulary etc.
• Creativity and innovation: You will devise ways to ensure our Drugs supply chain works seamlessly.
• We’re a startup – get ready for anything!

Requirements for the Drugs Supply Chain Officer Job

• College Diploma in Pharmaceutical Technology or Clinical Medicine from a reputable institution
• Have at least 1 year in inventory management specifically drugs
•  Willing to work long hours including weekends
• Experience in inventory management specifically drugs of a wide range of brands is a must
• Good Knowledge of MS office.
• Excellent in MS Excel
• Strong written and oral communication skills
• Great organization skills
• Available full time

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The individual will be responsible for ensuring the growth of the Unit Trust Scheme and the products under it. You will be working with sales targets.

Applicants must be enthusiastic, organized and have excellent communication skills to ensure a world class customer experience.

Unit Trust Scheme Sales Executive Job Responsibilities

UTS Sales

• Finding new Business for all UTS Products.
• Ensure that daily, weekly and monthly targets are met.
• Reviewing own sales performance, aiming to meet and exceed targets
• Negotiating the terms of agreement and closing sales
• Identifying & establishing contact & develop business opportunities with potential customers proactively.
• Aggressively promote & propose products to potential clients.
• Creative in marketing sense & passion to learn in related UTS products
• Able to do presentation to customers of all levels & good follow up.
• To meet individual sales target with a positive attitude.
• Coming up with marketing strategies.
• Conduct investor Education to existing, new and future clients.

Client Service

• Look after the customer relationship in pre-sales and to post sales
• Keep clients apprised of product and service enhancements, including changes in investment options.
• Providing excellent customer service to clients, members and third parties.
• Maintaining and developing relationships with existing customers

Reporting

• Preparation of weekly sales reports
  Preparation of any other reports that might be required by the Management.
• Any other duties assigned by management in line with task.

Qualifications for the Unit Trust Scheme Sales Executive Job

• Demonstrated and proven financial industry Sales track record. Unit Trust sales will be an added advantage.
• Degree in Marketing, Diploma in sales, BCom, (Accounting) or any other similar qualification from a recognized university.
• At least 5 years’ sales experience
• Sales experience in the Insurance Industry will also be an added advantage.
• Excellent communication skills both in English and Swahili
• Excellent customer service
• Drive and commitment
• Self-motivated
• Desire to achieve individual and team goals
• Sales and negotiation skills
• Excellent reporting and presentation skills.

Behavior

• Honest and reliable
• Result driven
• Customer focus
• Accountable for own actions
• Well spoken
• Friendly
• Confident

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Sales Executive Job Responsibilities

• Use an existing network of industry contacts to generate new business
• Plan, prepare and present persuasive approaches and pitches to potential corporate clients
• Assess the needs of the corporate clients and provide viable solutions while meeting sales targets
• Identify and grow opportunities within assigned territory achieving set sales targets
• Attend corporate client meetings
• Grow and retain existing corporate accounts by presenting new solutions and services to them
• Market intelligence in the furniture industry

Qualifications for the Sales Executive Job

• Must be confident and articulate when expressing yourself
• Must be able and willing to aggressively sell office furniture
• Have a business related degree
• 3-5 years in selling B2B, preferably in the furniture industry.
• Consistent track record in achieving sales targets
• Excellent planning and organizational skills
• Ability to multi-task and get things done to completion
• A Team player with good interpersonal and communication skills
• Excellent networking and prospecting skills
• Strong Account Management skills

KPIs

• Sales per Month
• Value of Quotations per Month
• No. of New Buying Clients
• Clients Visits in a Month
• Conversion % of quotes to sales in a Month