Centre Manager at Flexi-Personnel

Duties and Responsibilities

• Provide all methods of short and long-term contraceptive methods, including injections, implants and IUDs.
• Cervical screening, STI screening and treatment and VCT
• Removal of implants and IUDs where required to a consistently high standard and in accordance with clinical guidelines and protocols.
• Assistance with tubal ligation and vasectomy procedures.
• Conduct weekly checking of essential equipment, promptly inform the Team Leader of their current status, and following up repairs or maintenance as required.
• Carry out all nursing procedures (as laid down in the procedure manual).
• Ensure instruments are appropriately sterilised and stored in compliance with infection control protocols, to  maintain high standards of cleanliness and infection control measures
• Support clients through the provision of vocal local techniques during procedures.
• Promote and ensure proper use of the Client Information Centre (CLIC)
• Support new team members in their induction & orientation and assist with training as
• Required
• Prepare annual business plans with SMART objectives and strategic plans of how to achieve them.
• Continually assess all areas of the service provided to clients to ensure continued financial viability and take tough decisions where services are deemed non-viable
• Continually review the efficiency of the centre, especially with regards to the core services
• Monitor income and expenditure, seeking support from Finance as required, and take appropriate action to ensure financial KPIs are met
• Instill a marketing culture with teams so that everyone is aware of their individual responsibility for the success of their centre.
• Optimise capacity within the centre by efficiently managing human resources; continually reviewing the effectiveness of systems and working practices; and maintaining an effective client flow to minimise client wait times.
• Ensure compliance with national minimum healthcare standards taking immediate action where appropriate on any areas identified for improvements as a result of internal or external audits or inspections.
• Ensure there is an appropriate plan in place which anticipates any risks to your centre and outlines appropriate action to be taken to minimise impact.
• Ensure no over/under- stocking and also that stock is well handled
• Take overall responsibility for team, client and general safety in the Centre and as a consequence of its activities.
• Utilisation and close supervision of the Client Information Center software (CLIC)
• Promote and maintain the quality management systems as laid out by our Client
• Ensure client feedback and prompt conclusion to potential clients complaints

• Minimum 5 years of experience in Healthcare field
• Significant operational, hands on management including team management gained within a customer focused service industry
• Healthcare Management experience
• Have held, worked to and/or monitored a budget or business plan