Customer Care Assistant at International Organization for Migration (IOM)

Required Qualifications and Experience Education

• Completed University degree in Business Management, Secretarial studies or other related studies with 1 year of relevant professional experience or;
• High School Certificate with 3 years of relevant professional experience.

Experience

• Previous customer service experience is desired.
• Minimum three years of relevant experience in private sector/UN agencies/NGOs/IOs;
• Previous work experience in a hospital setting/medical institution dealing with migrants is an added advantage.
• Ability to pay attention to details and work under pressure and meet deadlines with minimum supervision;
• Willingness to learn and be flexible with work hours.
• Strong communication, customer service and interpersonal relationship skills;
• High level of computer literacy, especially MS Word, Outlook, Excel and Access