Hotel General Manager at COREcruitment Ltd

The General Manager

• Prepare plans and budgets for the hotel including sales forecasts and costs
• Be responsible for maximising revenues to meet or exceed budgeted profitability
• Monitor monthly inventory of supplies and equipment.
• Ensure purchases made are within budget and by approved vendors.
• Prepare a monthly and quarterly operational and financial reporting for the management
• Conduct weekly staff meetings involving the key staff including heads of departments and other management employees.
• Hold a monthly financial review meeting with all department managers and other supervisors.
• Work with sales team to manage all sales activities of the property and meet revenue objectives.
• Determine VIP/top clients and make sales calls and follow up meetings.
• Identify potential business opportunities in the local market.
• Maintain relationships with local companies and key people to increase the hotel’s visibility within the local market.
• Meet clients on the property, including meeting contacts and potential clients touring the hotel, to assist in the sales effort.
• Be in the public areas during peak times, greeting guests and aiding as needed.
• Create an environment where guest satisfaction is maximised and maintained throughout the property.

The Candidate

• A minimum of five years of General Manager Experience at a full-service hotel, two of which with international hotel chain
• Outstanding interpersonal skills combined with excellent problem-solving capability
• Technical skills to develop business plans, and conduct market and feasibility studies
• Strong leadership and team management ability and attention to detail
• Knowledge with hotel PMS system and Opera system
• Hotel pre-opening and opening experience is an advantage