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Siginon is an African word derived from an indigenous -all weather-tree, found in the Rift Valley of Kenya. Descriptively, the Siginon tree is composed of deep roots, a strong wide trunk with an extensive canopy of ever green foliage providing a large shade. This tree offers refuge from the harsh elements be it the scorching sun or pounding rain in the tropi...
Job Purpose
Reporting to the Clearing and Forwarding Manager, the job holder will be responsible for delivery of excellent service standards and maintaining high customer satisfaction through provision of timely updates to customers on the clearance progress of their shipments and resolving any emerging problems that clients might face with accuracy and efficiency
Responsibilities:
Education, Professional Qualifications & Work experience
• Diploma in Business Administration or Supply Chain Management.
• Short Courses/Trainings in Customer Service.
• At least 3 years' work experience in a logistics field.
• Minimum of KCSE C (minus).
•
Skills & Competencies
• Attention to detail;
• High Level of integrity;
• Proficient computer skills;
• Passion and zeal for Customer Service;
• Excellent Teamwork/Collaboration ability;
• Excellent communication and interpersonal skills.
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