ICT Technician at International Committee of the Red Cross (ICRC)

Responsibilities for the  ICT Technician Job

• Realization of ICT infrastructure; carries out independent projects;
• Manages ICT projects assigned by the ICT responsible, document them and ensure that they are delivered in the projected time frame;
• Maintains, upgrades and exploits existing medium infrastructure independently according to ICRC FINE standards;
• Part of the ICT Service support of Nairobi Regional Delegation, provides advanced support to users;
• Organises and Monitors the situation of ICT installations and, in consultation with his coordinator and the concerned hierarchy, takes appropriate measures to guarantee the proper functioning of the ICT set-up and the respect of ICT policies and procedures;
• Manages and administers medium/large park of material and software & carries out regular quality control;
• Manages the PABX (new extensions, maintenance and billing software);
• Maintains ICT inventory up to date & checks physical location of all items;
• Organizes the stocks, secures them and orders equipment upon need.

Requirements for the  ICT Technician Job

• Bachelor Degree or Equivalent higher education in Information Technology, Electronics or similar field;
• 4 years working experience in Network administration;
• Certificate in MTA IT Infrastructure, MCSA Windows Server 2012;
• ICT services management certifications (ITIL, PMP, and Prince) is an asset;
• Experience in telecommunication technologies and installations (PABX, HF, VHF Radio communication,
• Unified Communication solutions and VSAT solutions). GVF-CRT-SPA certification is an asset;
• Capacity to train and organize work for other ICT Staff;
• Flexibility to travel outside the country in case of needs.