Quality Control Executive at Baus Optical Company Limited

Responsibilities

• Preparing daily quality and analysis reports and ensuring all records are up to date.
• Ordering receiving and releasing overseas orders to the relevant departments.
• Ensuring all received orders have the right prescription and are in good condition.
• Following up on any delayed jobs and communicating to the relevant departments on the same.
• Preparing weekly reports on any delayed orders.
• Following up on all urgent orders and ensuring timely delivery of the orders to the clients.
• Receiving, investigating and reporting back on all customer complaints with an aim of preventing re-occurrence.
• Maintains safe and healthy work environment by following standards and procedures; complying with legal regulations.
• Planned preventive maintenance equipment.
• Setting customer service standards
• Updates job knowledge by participating in educational opportunities; reading technical publications.
• Accomplishes quality and organization mission by completing related results as needed.

Minimum qualifications

• Diploma in sales, marketing or procurement
• Advanced knowledge in product quality management
• Minimum 2 years experience in optical industry
• Quick to handle customer complaints
• Good problem solving skills
• Good accuracy and attention to detail

Basic Salary Ksh. 30,000-35,000/=