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On any day, 2 billion people use Unilever products to look good, feel good and get more out of life - giving us a unique opportunity to build a brighter future. Great products from our range of more than 400 brands give us a unique place in the lives of people all over the world. When consumers reach for nutritionally balanced foods or indulgent ice cr...
Job description
MAIN JOB PURPOSE
Develop and entrench in-market Quality Standards in line with the Brand objectives and co-ordinate compliance with standards through awareness campaigns and a programme of audits as well as manage all trade quality issues.
Job Summary
Coordinate and manage all in trade quality conformance
Coordinate and actively manage consumer and customer complaints
Co-ordinate the recall of products from trade in liaison with Distribution and sales for business continuity.
Co-ordinate regular trade/ consumer quality perception surveys of with sales and manage any issues arising to improve the company Quality perception.
Support reduction/elimination of faking and adulteration activities by collaborating with Consultants, Law enforcement and regulatory bodies.
Key Requirements
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