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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
We are pleased to announce the following vacancy in the Vodafone Global Enterprise (VGE) section of the Large Enterprise and Public Department within the Enterprise Business Unit Division. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below:
Detailed Description
The role holder will be focused on nurturing Mpesa and IPS accounts to profitable and long-term revenue growth, building deep and trusting relationships with senior officials of those services and agencies and growing customer satisfaction. The role also requires the building of effective networks and relationships internally to ensure effective service delivery, assurance to protect renewal of existing business and identification of new sales opportunities.
The Regional Account Manager will also help to build and sustain C-level customer relationships as well as promote International Public Sector presence within the local OPCO and partner teams to secure resources in order to win new business and manage existing accounts.
Key Accountabilities
Job Qualifications:
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