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Safaricom is the leading provider of converged communication solutions in Kenya. In addition to providing a broad range of first-class products and services for Telephony, Broadband Internet and Financial services, Safaricom seeks to uplift the welfare of Kenyans through value-added services and support for community projects.
Job description
We are pleased to announce the following vacancy for a Business Process Transformation Lead within the Financial Operations department. In keeping with our current business needs, we are looking for a person who meets the criteria indicated below.
Brief Description
Reporting to the Senior Manager – Financial Systems & Processes, the position holder will provide Lean Six Sigma expertise and closely work with Service Delivery teams to coach, mentor and deliver continuous improvement projects leading to improvement in Key Performance Indicators – NPS, Efficiency, Effectiveness, Revenue, Cost or any other business critical metrics
Detailed Description
Requirement
Additional Information
As part of the interview process external candidates should prepare the following documentation which will be required at a later stage based on your performance in the interviews.
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