Assistant Manager Debtors and Collection at Aga Khan Education Service, Kenya (AKESK)

The position

The Aga Khan Hospital, Kisumu is an institution of the Aga Khan Health Service, Kenya, which is an Agency of the Aga Khan Development Network. The Hospital is part of a network of health facilities, which includes Hospitals and Outreach Health Facilities across East Africa. The Aga Khan Hospital, Kisumu is in an exciting growth phase and has attained acknowledgment of its quality by achieving ISO 9001:2015 certification, ISO 15189:2012 accreditation for laboratory services, Safe Care level 5 accreditation and is at advanced stage of attaining Joint Commission International Accreditation.

The Aga Khan Hospital, Kisumu has Outreach Health Services at Kisii, Kakamega, Kitale, Bungoma, Kericho, Kibuye-Kisumu, West End- Kisumu, Busia, Homa - Bay, Migori, Bomet, Eldoret, Kimilili and Nyamira. The Hospital is seeking to attract interested and qualified candidates for the position of Assistant Manager Debtors and Collection.

OVERALL RESPONSIBILITY

The successful candidate will be expected to ensure that the corporate debt is collected within the stipulated period and make recommendation regarding uncollectable amounts and long outstanding reconciling items. In addition, review all the departmental and external reports e.g. debt management reports, dispatch of invoices reports, policies.

KEY RESPONSIBILITIES

•  Coordinate Debt administration and collection of debts.
•  Monitor, review and advice the Debtors Manager on the accounts that have surpassed their set limits.
•  Organize and hold meetings with corporate clients to discuss the status of respective accounts.
•  Prepare Monthly Target for as per the individual portfolio.
•  Review Debtors Target weekly and advise Debtors manager and HOF on the challenges for follow up.
•  Advising the debtor’s Manager on the challenges.
•  Ensuring that Rejections for Top 20 Clients are addressed and response given with the time frame.
•  Work with dispatch section to ensure all invoices have been dispatched.
•  Review all the departmental and sectional reports by 6th of the following month.
•  Maintain accurate departmental reports.
•  Facilitate closures to all rejected invoices.
•  Participate in preparation of financial audits to enable the department to achieve its quality objective.
•  Follow up for replacement of all the vacant positions.
•  To continuously monitor and evaluate individual and team performance for the department.
•  Supervise staff and maintain an atmosphere of acceptance and support within the department to enable good team spirit.
•   Identify areas of personal and professional growth for staff and self in order to stimulate personal and organizational growth. 

The requirements

•  Bachelor of Commerce (Accounting/Finance Option), CPA II or equivalent
•  Proficient in MS Office Suite
•  Formal training in customer care or equivalent demonstrated.
•  A minimum of 3 years’ experience in Hospitals Credit Control/ Debtors management.