Assistant Manager – Group Life Underwriting at CIC Insurance

PURPOSE

The incumbent shall be responsible for efficiently and effectively managing and coordinating pricing, underwriting and servicing activities in the Corporate Business Section to ensure satisfactory underwriting standards and customer experience are achieved in line with the company’s objective

Primary Responsibilities

• Prepare and review quotations to ensure they adhere to underwriting guidelines
• Monitor and supervise underwriting operation to ensure that all adhere to the underwriting guidelines;
• Oversee the renewal process to achieve desired business retention;
• Manage reconciliation of agents and clients statements;
• Manage cancellation and refund of premiums within specified limits;
• Review and sign policy documents and other contractual documents within specified limits;
• Attend and respond to customers and intermediaries enquiries and complaints;
• Approve payment requisitions in the system;
• Prepare management reports;
• Corporate Business Insurance Intermediaries relationship management
• Review and recommend changes/ improvements to the underwriting procedures and guidelines.
• Other activities to support the team as may be assigned by the Head of Underwriting

GENERIC DUTIES

•  Carry out performance appraisal, coaching and mentoring staff;
• Resource allocation, staffing and leave approval;
• Participate in planning and budgeting for the department; and
• Participate in various meeting and committees

PERSON SPECIFICATION

Academic Qualifications

• Bachelors’ degree in Insurance, Business Administration or Economics or in related field.

Professional Qualifications

• Diploma in Insurance LOMA/CII/AIIK required

Experience

Minimum of four (4) years’ relevant experience, one (1) of which at supervisory level

Skills and Attributes

• Excellent communication and presentation skills
• Problem solving skills
• Excellent interpersonal skills
• Good analytical skills
• Computer literate in MS Office and other office applications
• Understanding of the working environment /competitors
• Technical competence in insurance
• Basic knowledge of regulations by AKI and IRA